101 to 125 of 132 ITIL Jobs in the South East

with a strong background in IT Service Management (ITSM) and incident management. You should currently be a IT Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop more »

and security audit practices Experience with using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASPp the IT Infrastructure Library (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Proven expertise and experience in one more »

centres. Essential experience: - IDS/IPS, Firewall, VPN, EDR/XDR - Security Information Event Management (SIEM) tools - TCP/IP - Network Troubleshooting - Penetration testing - ITIL If this sounds of interest please apply or contact/02380 765 286 Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in more »

detail with right first-time attitude. •A motivated self-starter with a focus on processes. •Experience working in a customer facing environment. •Understanding of ITIL processes would be beneficial. •Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »

you'll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. more »

you'll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. more »

and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support … and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release Management As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »

Key working relationships: · Application Support Team · Testing & Development Team · Business Analysts & Project Managers · Customer Services and Sales Teams ✅ Expected experience & skills: Sound knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management A proven track-record of developing and delivering service improvements … Adaptable and flexible to business demands Strong organisational and planning skills Positive ‘can-do’ attitude. 👍 Beneficial skills: Previous work experience within the logistics industry ITIL Advance level or equivalent certification is desirable but not essential. 🎉 What we offer: Fast growing, ambitious company with over 25 years’ experience 96% of our more »

and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go-live and into operational support … and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and Release Management As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free more »

or skill-based routing, manage technician queues, and ensure adherence to service level agreements (SLAs). Develop and implement efficient workflows that align with ITIL best practices, including incident escalation procedures, change management processes, and knowledge base maintenance. Assist technicians in tackling complex customer issues by leveraging your own technical … Proven leadership and team management skills with a focus on IT service delivery. Strong understanding of IT service desk best practices, ITSM methodologies (e.g., ITIL v4), and incident management frameworks. In-depth knowledge of ticketing systems and performance management tools. Experience working in a fast-paced, customer-centric environment. Excellent more »

IT infrastructure, processes and vendors, creation of the integration roadmap and support all projects throughout their development lifecycle. This transition will be led by ITIL framework and principals. Essential experience: Strong track record of delivering a range of complex IT Change, Regulatory and Business Change projects Experience engaging, managing and more »

detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. more »

detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge Project People is acting as an Employment Business in relation to this vacancy. more »

detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy. more »

of available products (laptops, cell phones and peripherals). Good verbal and written communication, specifically dealing with stakeholders at all levels. Good knowledge of ITIL framework and best practices, Compliance Management. Good Knowledge about Purchase Orders. Good Knowledge of end-to-end IT Asset Management and IT hardware/SIM more »

to meet your team objectives & goals Team Leadership Able to use own initiative to troubleshoot and find solutions to technical issues Good understanding of ITIL principles Following the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment Technical skills: Good level of knowledge Microsoft office applications (Outlook, Excel, Word) Good understanding … knowledge of hardware components Good working knowledge of Windows Operating Systems/Server Good working knowledge of Network Infrastructure and System Components Desired Skills: ITIL Foundation Certification SDI Certification or relatable certification/experience Clearance Requirements: Clearance to Start BPSS Clearance for Role SC Intrigued? Wed love to hear from more »

Overseeing Technical Support work queue and liaise with Field Support, Networks, Project Managers to assist when Technical Support require on site visits Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k … Associate (MD-100 & MD-101 or MD-102) Microsoft Azure Certified: Fundamentals (AZ-900) Microsoft Azure Certified: Administrator or AVD (AZ-104, AZ-140) ITIL Foundation qualifications would be desirable Experience building and documenting Processes and workflows Strong communication skills Ability to communicate verbally and in writing in a professional more »

and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. This initiative involves the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI … based architecture, and enterprise application architecture. Experience with ITOM or HRSD modules is desirable. Understanding of CMDB and Asset Management. Familiarity with ITIL (Information Technology Infrastructure Library) best practices. Apply now! Benefits and Contract Information Financial incentives: depending on circumstances, monthly family/marriage allowance of £260, monthly child allowance more »

experience should include: * First and/or second line support in an enterprise/Cloud based environment * Telecommunications systems experience (telephony/Radio integration) * ITIL processes in support environment * Incident management and resolution * Microsoft operating platforms, including Microsoft cloud-based services. * Microsoft SQL Server deployment and management * WAN/LAN … hardware, configuration and management. * Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally. ITIL processes in support environment * Virtualisation (eg VMware) and Enterprise storage (eg Netapp, Dell & Fujitsu) Technologies: MS Server 2012/2016/2019, Linux, Active Directory, Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java more »

a long-standing reputation for excellence and a focus on culture and staff wellbeing. This Service Desk Analyst role will see you working to ITIL standards in a highly professional environment. As well as at least 1 years' experience working on a service desk (for example, as a service desk … analyst or service desk administrator), you will ideally have experience of: Working in an ITIL environment Service Desk Support (1st and some 2nd line) Microsoft technologies: SCCM is desirable, as is MS Office, Windows 10 & Active Directory Coming from a professional or regulated working environment ie financial, insurance, legal etc … To be considered for this Service Desk Analyst position, please send your CV to Rob Goffin at IT Recruitment Solutions now! Service Desk, Support, ITIL, Microsoft, Brighton, Hybrid £25,000 + Bonus + Benefits + Hybrid working more »

t bring the experience don’t be put off, see them as areas you will gain exposure to and learn about. We utilise an ITIL based service management tool for ticket management, so previous experience of ITIL would be great, as would Sharepoint On-line (365). We have a more »

Support and Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. Ensure and develop relationship with customers … of the team and work closely with Architects and SMEs Mandatory Skills and Certification: Working knowledge and understanding of Service Management tools. Understanding of ITIL framework Extensive Experience of EUC & Service Desk and Onsite manager experience. Strong Leadership, People & Customer relationship skills and drive to push things within and outside more »

1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/2nd service desk … professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITIL certification is expected alongside a good understanding of Service Management generally. Experience in a man management role is an essential part of this job. The role more »

Project Steering Groups Product and Project Manager, the person: Minimum 3 years of experience within Product or Project Management Office role Working knowledge of ITIL Change Management, Risk Management and Mitigation, Budget Management and MoSCoW Requirements Technique Proficient in business analytics, requirements gathering and conflict resolution Excellent communication, organisational and … and customer needs Comfortable handling multiple concurrent small medium-sized projects Expert in multiple project methodologies, ideally including Waterfall, Agile and COTS PRINCE2/ITIL Foundation or Certified Product Manager qualifications would be desirable Product and Project Manager, the benefits: Competitive Salary 25 days Annual Leave plus Bank Holidays Private more »

work independently and in support of other teams. Strong team player with the ability to work collaboratively across the organisation. Experience working in an ITIL environment, ideally with an ITIL Foundation qualification Understanding of stakeholder management principles. Creative problem-solver with the ability to drive change to completion and overcome more »