1 to 25 of 146 Customer Experience Jobs in the South East

and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/updates … processes. Work closely with the Customer Success team to identify opportunities where we can provide additional value for customers in sharing and leveraging CX, deployment and UX best practice. Conduct a regular customer meeting cadence, weekly, monthly, quarterly. Manage a senior contact strategy of multi-level engagement within more »

to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of … the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality Management standards Carry out quality driven customer reviews with some key accounts across the region Ensure customer satisfaction is enhanced through … aware of quality requirements Train Quality key professionals in best practices Work in close alignment with other Quality Leaders to ensure end-to-end customer experience improvement Provide operational leadership to the service organization Continuouslysearch for ways to improve the way we do business, deploy new initiatives, and more »

Audio Visual Solutions Specialist Customer Experience Location: Highfield Campus Salary: £34,980 to £42,978 Full Time Permanent Closing Date: Friday 07 June 2024 Interview Date: To be confirmed Reference: 2623024JF-R We are searching for an enthusiastic Audio-Visual technology expert who is passionate about turning customer … quality assurance and identify new developments in the sector for potential use within the University. Provide input into technology strategy documents. What youll bring - Experience of project managing integrated Audio-Visual installation projects. - Experience of designing installed Audio-Visual Systems and control systems. - An understanding of AV and more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line … daily work. We are open to hiring candidates to work out of one of the following locations: Crawley, GBR BASIC QUALIFICATIONS Significant practical engineering experience including a supervisory role managing people. A Bachelors degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. more »

As our Online Product Merchandising Assistant, youwill be responsible for adding, updating, and maintaining existing products online and ensuring accuracy to ensure the best customer experience. Key Responsibilities of our Online Product Merchandising Assistant: Being responsible for uploading new products and assets via a Content ManagementSystem and other systems more »

and a willingness to travel is essential, together with the ability to think on your feet and go the extra mile to put the customer experience at the heart of everything you do. In return for your hard work, the company offers the opportunity to work with a … the IRS, Satellite and AV installation Engineer will be responsible for the installation and maintenance of AV, IRS, SMATV and MATV systems. Our clients customer base includes EE, Vodafone, Travelodge and other major hotel chains along with various social housing associations nationally. Your daily duties and responsibilities will include … allocated jobs are accomplished to a high standard, on time and in a cost-effective manner. Go the extra mile to offer the outstanding customer experience expected from our blue chip clients. Completion of all relevant job paperwork via IAuditor, or bespoke client paperwork, to a highly accurate more »

a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »

applications. This is a managerial role where you will be helping further develop an inspiring, dynamic workplace where teams are empowered to drive great customer experiences and business results. At AJ Bell we are building the future of personal wealth management platforms through our technology. We have a strong … business unit to create value for the whole business. Set, manage, and work with team members on agreed objectives. What you'll already have Experience managing multiple teams in a fast paced, dynamic technology environment. Strong background in engineering with previous development experience. Strong focus and track record of … delivering product led initiatives. Hands on development experience in an enterprise setting. Working knowledge and experience of Agile principles. Ability to motivate, encourage and push improvement initiatives. Comfortable having direct conversations, holding your team, peers and leaders accountable. Pragmatism, you can prioritize, simplify, and drive a path towards more »

operations team to customise and configure VoCoVo systems tailored to our clients' unique needs. Ensure accurate and efficient order dispatching, contributing to a seamless customer experience. This role requires onsite working Monday - Friday at our office and warehousein Shipton-Under-Wychwood OX7 6XU. Requirements for Technical Operative Strong knowledge … organisational skills. Proven ability to plan and set priorities effectively. Keen attention to detail. Strong decision-making abilities. Commitment to safety protocols and practices. Customer-focused mindset. Tech-savvy with a quick learning curve for new systems and technologies. Self-motivated with a proactive approach to tasks. Collaborative team … Collaboration of all for VoCoVos happiness and success INNOVATION Our products are constantly evolving to tackle the pain points of retailers across the globe CUSTOMER FOCUSED Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations EMPOWERED Our people more »

We are looking for an exceptionally talented Principal Consultant with a strong background in management consulting and Digital Transformation advisory with particular expertise in customer experience strategy and improvement (spanning all capabilities needed for a B2C or B2B2C company to sustain organic growth including brand, value proposition, and … end-to-end customer lifecycle experience) and marketing technology enablement. You will lead teams end-to-end on the delivery of consulting projects to resolve complex business problems for clients; developing the right approach with the right expertise involved at the right time, leading the problem and solution … definition process, and ultimately developing and executing robust digital customer experience transformation strategies and implementation plans, including experience design, technical, and operational implementation. Salary: £120 -130k + Bonus Hybrid - 2 days a week in our Southampton or London office. Responsibilites: Play an active role in strategic more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed to … market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed to … market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »

Manager needs to own the detail of their project, and be prepared to get involved in all related tasks. The ideal candidate will have experience of small/medium engineering businesses, and an understanding of automotive projects. The day-to-day responsibilities: · Own whole vehicle projects, making sure that … and will actively try and reduce the amount of administration/paperwork in the business. What you bring to the table: Essential: · Project Management experience · Experience in small/medium businesses · Excellent problem solving and lateral thinking skills · Engineering and technical knowledge · A hands-on approach, if you … detail · Flexibility to re-plan as priorities change. Lateral thinking. · Possess a ‘All hands on deck’ mentality – a passionate team player Nice to have: · Experience in niche, low volume or motorsport vehicle manufacturing environment · Experience of vehicle safety and compliance testing and procedures A little about TLCC and more »

dedicated and detail-oriented individual for an exciting opportunity as a Data Administrator. This role is integral to maintaining high-quality data within our customer relationship management systems, contributing to the delivery of top-notch customer experience services. The position is based in Burgess Hill, UK, and … medium complexity to ensure and maintain data quality and integrity. - Direct third-party inquiries to our suppliers promptly and record all interactions within our customer relations management system. - Escalate any complex issues to more senior team members and appropriate committees. - Correct system issues and discrepancies to maintain data quality. … feedback on administrative procedures and processes to support continuous improvements. - Perform your role and associated service activities professionally, aligning outcomes with appropriate and relevant customer measures. Key Skills and Requirements: - Experience with Customer/Supplier communications, both written and verbal. - Previous experience in a data administration more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … locates with the Software Engineering Teams providing turn-key scalable data, data architecture, and database engineering solutions. American Express is also improving the developer experience where they can perform self-service using the automation tooling which the Director will be developing. Key Responsibilities:The successful candidate will bring solid … leadership to cross-functional teams while serving as the primary point of contact from inception to delivery for database needs. The candidate must have experience with CI/CD, DevOps, and Automation while the database components are rapidly being transformed to be deployed similar to application code. The Engineering more »

Reading - Couple days on site a week Salary + Car : £70 - 90k Benefits: Bonus, 31 days holiday a year (+ Bank Hols), Health etc... Experience required • Experience of working with and influencing various levels of management, building relationships and influence across teams and a wider community of other … decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. • Will have clear subject matter experience of their area (both technical and commercial) and ability to connect and work across multiple domains. Can demonstrate knowledge of their area articulated through … and technology. • Ability to contribute to the development of strategies (and/or service strategies) within their area and understand the importance of the customer experience and how this can be affected by service impacts. • Will be passionate about the use of data and insight to make informed more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … development. Find your place in technology on #TeamAmex.This position is an opportunity for a Senior Engineering Manager to join one of our front-end experience teams; working on solutions for both Cardmembers and their friends. We are looking for an experienced leader with front end knowledge to manage and … themFacilitate regular 1:1s with the Junior Engineers in their team with an emphasis on establishing a regular feedback loopMinimum QualificationsSignificant years hands-on experience with front end JavaScript libraries/frameworksProven years working as a people mentor/coach Understanding of common Node packages and their uses e.g. more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … development. Find your place in technology on #TeamAmex.This position is an opportunity for a Senior Engineering Manager to join one of our front-end experience teams; working on solutions for both Cardmembers and their friends. We are looking for an experienced leader with front end knowledge to manage and … themFacilitate regular 1:1s with the Junior Engineers in their team with an emphasis on establishing a regular feedback loopMinimum QualificationsSignificant years hands-on experience with front end JavaScript libraries/frameworksProven years working as a people mentor/coach Understanding of common Node packages and their uses e.g. more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. We’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like … critical strategic initiatives for the International Consumer and OPEN businesses. We are seeking an experienced Quality Assurance Engineer with test strategy, management and automation experience to join our team in Burgess Hill.Our Quality Engineers understand that “good enough” is never enough. They strive for the highest levels of quality … environmentIdentify opportunities to adopt innovative testing technologies and techniquesMinimum Qualifications:University Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required; advanced degree preferredSignificant experience and proven skills in quality and test engineering in the Financial industry specifically the Credit Card Domain with more »

Role: GSE Engineer Location: Gatwick About Rushlift Ltd Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts … Your key responsibilities will include: Servicing, maintenance, and repair of GSE Equipment Complete all paperwork to a high standard Providing a best-in-class customer experience for our business customers Comply with H+S Legislation Liaise with internal customers Assist in carrying out all vehicle mechanical and electrical PPM … Planned and Preventative Maintenance) in line with set schedules HGV mechanical experience. What we are looking for: Previous GSE experience 5 years checkable work history in order to obtain an airside pass HGV Class 1 Licence GSE/motor mechanics Engineering City & Guilds Must successfully complete a CRC check more »

by 12 hours per years' service up to max 300 hours The Role The primary purpose of this role is to provide an improved customer experience by introducing a single point of contact for managing communications across the network, enhancing AOG management and strengthening the company's strategic … position within the aviation market by offering a premium MRO service. Other Duties Involve Providing a bespoke solution to a customer's AOG occurrence Producing AOG recovery plans detailing the recovery timeline, estimated serviceability date/time and allocated resources Managing AOG events globally, providing support to ensure safe … standard operating procedures are complied with and maintained through an AOG recovery Recording of cost expenditure during the AOG recovery for invoicing to the customer In order to be successful in this role the AOG Controller will need to demonstrate the following skills and attributes A recognised apprenticeship within more »

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support more »