Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high priority or escalated issues that … Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be the conduit for communications between internal and external teams, acting as escalation point when required. … Responsible for managing the workload for aligned resources. Alongside Service Delivery Manager, produce regular service reports and ensure effective controls are in place to continually evaluate our service performance, calling out any key risks or issues. Participate in service meetings and Change Advisory Board meetings, and ensure actions are more »
You will be required to work out of our area offices initially which are located in Inverness and Kilsyth before going onto site for project delivery. Living away allowance will be provided for working away from home along with other package benefits. Your work environment BAM operates a flexible … Keep a full and accurate daily site diary. Carry out material take off and requisitions as requested by sub agent/agent. Ensure all delivery tickets are cost coded and passed to finance team for processing. Ensure that testing/sampling of materials is carried out as required by more »
Sword Group is a leading provider of data and information management solutions for the Energy industry. We offer expert advisory, project, and consulting services that help our customers reduce costs and increase efficiency through effective data management. At Sword Group, we understand that the complex demands of the Energy … will hold a trusted and valuable position in managing and supplying the data that enables the business to make informed decisions and drive successful project delivery. Key responsibilities: In this role, you will be responsible for delivering services to meet current and future business requirements. Your primary focus will … data management concepts, standards, practices, tools, and technologies. Understanding of data lifecycle management and associated operator regulatory obligations. Working knowledge of process analysis and project management coupled with the ability to design and implement new processes and workflow strategies. Experience with production and reservoir engineering data environments. Preferred qualifications more »
