1 to 25 of 51 ITIL Jobs in Scotland

small team. Self-motivation and an eagerness to take on new challenges. Experience of working in an ISO27001/IOS 9001 environment and using ITIL and Agile working practices Compensation and Benefits Competitive salary, dependent upon experience 33 days holiday (inclusive of 3 public days) 5% matched Employer pension scheme more »

. Strong organisational and communication abilities Experience in IT-related procurement and administration (advantageous) Desirable Criteria: Intermediate Excel skills Supplier engagement/management experience ITIL v4 is beneficial but not essential In return: Hybrid environment Exceptional learning & development opportunities. Excellent salary plus excellent benefits including: 35 hours per week. Non more »

be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »

Liaising with clients, customers and data centres Meet operational SLAs What we are looking for: Experience working in a similar role, with knowledge of ITIL Good knowledge SQL Server and Powershell Knowledge of Relational databases Able to work as part of a team, and communicate with people in the business more »

applications Liaising with clients, customersand data centres Meet operational SLAs What we are looking for: Experience working in a similar role, with knowledge of ITIL Good knowledge SQL Server and Powershell Knowledge of Relationaldatabases Able to work as part of a team, and communicate with people in the business and more »

understanding of ICT security principals and best practices. Up to date technical skills in a range of infrastructure technologies including Microsoft Office365. Knowledge of ITIL principles, processes, and structures. Up-to-date working knowledge of all relevant professional practice and legislation. What you'll get inreturn This is a more »

understanding of ICT security principals and best practices. Up to date technical skills in a range of infrastructure technologies including Microsoft Office365. Knowledge of ITIL principles, processes, and structures. Up-to-date working knowledge of all relevant professional practice and legislation. What you'll get inreturn This is a more »

and met or exceeded within the overall BU plan, and individual services have improved profitability Staff are effectively managed, engaged and developed Experience: Minimum ITIL V3 Foundation qualified, ideally V4 Foundation Degree/Management Qualification or equivalent experience Ability to Manage diverse teams Relevant experience in a similar role Experience more »

concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »

Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »

ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential. ITIL foundation qualification desired but not essential What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may include more »

using DevOps/Visual Studio Familiarity of Microsoft Azure, Microsoft 365, PowerShell and SharePoint Online Exposure to change management protocols, awareness, and knowledge of ITIL process Ability to act as a product functional and technical SME Service desk/support portals We offer flexible working. This role is not restricted more »

Security Controls • Ivanti Device and Application Control • Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: • Citrix based VDI Infrastructure • Administering Licence Servers • Administering Managed Print Servers • ITIL Foundation • MCP/MCSE If you have the skills required, please more »

concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »

Cloud controls testing is essential. Knowledge/experience with major cloud service providers, preferably AWS. Knowledge of various industry frameworks and controls such as ITIL, NIST, COBIT, ISO 27001/2. A broad, high-level IT or Cybersecurity background with exposure to areas such as cloud security, security architecture, IT more »

concise and accurate call logging, documentation, and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification more »

Technical individuals in a way which they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real more »

This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative impact on existing services. This in turn promotes seamless growth. Furthermore … our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little impact to existing services. Motivate, develop, and manage staff … trends. Experience Have sufficient technical knowledge of the services provided so as to be confident when dealing with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication more »

concepts and services such as DNS and DHCP in an enterprise environment Exceptional communication and customer service skills Proactive, positive and can-do attitude ITIL® Foundation and/or have experience of working within an environment which has adopted ITIL® methodology, in particular incident and problem management Relevant technical certification more »

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

Technical individuals in a way which they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real more »