1 to 25 of 136 Customer Service Jobs in Scotland

us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be … brilliant for customers, every single day. What youll be doing You will support T&LL management team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL team be a key contributor to claims … is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment ● Knowledge of Fraud and Investigation ● Aware of Insurance Principles & Practice ● Excellent customer service and stakeholder management skills ● Excellent interpersonal skills ● Ability to work to deadlines and agreed SLAs ● Experience of mentoring and coaching others Hours more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

paperwork is stamped/signed correctly to a high level of accuracy. Ensuring PODs are scanned correctly, making them available to customers. Dealing with customer POD queries in accordance with set guidelines. Liaising with customers, supermarkets and sub-contractors via telephone and email regarding POD queries. Sorting and sending … availability for customers. Scanning of POD requests to a high level of accuracy. Processing stationary orders and printing supplies. Qualifications Excellent attention to detail. Customer service experience. Planning and organisational skills. Good communication skills. Proficient in Computer Literacy including Microsoft Excel, Word, Outlook Previous experience of a fast … employer. Life Assurance - x3 your annual salary. Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests more »

this is your opportunity to work with engineers who possess a wide range of knowledge built up over many years as well as being customer service oriented who take pride in their daily work in a growing and reputable organisation. My client are looking for someone who understands more »

Are you an experienced Engineering Technician who wears their passion for great customer service on their sleeve? Looking for an unrivalled opportunity to propel your career and work with a global clientele across cutting-edge industries like aerospace, medical, and automotive? We’re on the hunt for an … range of industries. Customers are at the centre of everything they do. Their established team have a great track record of delivering world-class service with efficiency and effectiveness – demonstrated through a >98.5% delivery to commitment record. Following continued growth within the business, Tannlin is now looking to add … you’ll quickly hone your skills to become an in-house expert, using your expertise to provide first-class technical support to a global customer base . With international travel on the cards, we’re also seeking individuals that are c omfortable with spending time away from home when more »

ensuring ERP system tracks quotes, invoicing, PO creation, and goods receipt. Understand procurement principles, contract administration, and licensing. Manage interfaces between supplier management. Excellent customer service to internal and external stakeholders. IT supplier processes comply with corporate governance requirements. Maintain IT supplier and contract data. Ensure IT contracts more »

Talent are delighted to be partnered with a prominent Scottish financial services company based in Glasgow city centre. With a commitment to providing exceptional service to their clients, they are dedicated to helping individuals navigate the complex and challenging financial markets with expertise and compassion. We are seeking a … a dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a strong commitment to providing exceptional customer service. As an Infrastructure Engineer, you will play a key role in ensuring the smooth operation of IT systems and providing technical support to more »

cloud MSP with a global, talented team of employees. Join us and be part of our team!! Normal Navisite is looking for an experienced Service Desk engineer to join our existing team providing 24/7 to our customer base from our Glasgow based office. This role is … offered primarily as an office-based role, with some hybrid work available. Service Desk Engineer Responsibilities: Delivering high quality IT support service in line with targeted SLA's with professional ticket handling in the company's CRM system and excellent communication with end-users. Ability to work under … pressure in a fast-paced environment. Possess Strong customer service, analytical, and problem resolution skills. Strong communication skills; Excellent English (Written and spoken). Ability to be empathic and sympathetic to our users. Capturing all interactions and ticket resolutions within our ticketing system * * Service now to aid more »

join our client based in Aberdeen. Working within the oil & gas, energy & power, petrochemical and water industries, the company provides independent, bespoke solutions including service, repairs, and complete replacement of pumps and rotating equipment. We service and repair all variety of pumps to blue chip customers in the … rotating equipment, who will support the workshop manager in producing reports such as inspection reports, repair plans and rebuild reports. Working closely with the service department and the workshop manager, you will advise on best manufacturing practices for restorative projects and produce and distribute bill of materials (BOMS). … end of jobs and will therefore have a good understanding of the operational process. Produce Bills of Material (BOMS) for different processes to assist service department and to establish cost. Create report of required repairs of rotating equipment Produce relevant documentation crucial to each job such as inspection reports more »

join our Executive Team. The role is responsible for the delivery of the company’s commercial strategy. This will involve marketing, sales, partner and customer engagement to drive business growth and market share. Role Description The role will involve travel and the ideal candidate will be highly capable, energetic … management team. To manage and develop the sales and marketing teams and instil a culture of continuous improvement. To manage the sales, marketing and customer services functions within agreed budget. To manage partner relationships, including agencies and technical partners, to maximise their opportunity, agreeing targets and service level … sales, pricing and drafting tender responses. Duties & Responsibilities Sales, Marketing & Distribution Strategy Oversee and evaluate market research and adjust marketing strategy to meet changing customer, market and competitive conditions. Monitor competitor products, sales and marketing activities. Recommend product positioning and pricing strategy to produce the highest possible long-term more »

to supporting the strategy of the business, you will be responsible for leading your team to provide our customers with solutions and first class customer service. We are looking for a an experienced people leader with an enquiring mind who possesses a great attention to detail with the ability … established in 1974, is now a major distributor of pneumatic and hydraulic components supplying a wide range of products to a large and diverse customer base including manufacturing and processing industry and trade/resale UK wide and beyond. Responsibilities Managing the technical enquires team Finding value add solutions … customers and suppliers Ensure that all enquiries are dealt with quickly and intelligently. Working collaboratively with the sales team and other colleagues Providing excellent customer service Exploring options to grow the business Requirements An experienced people leader Experience in a similar or related industry Prepared to be hands more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Service Engineer Job Type Full Time, Permanent Location Callander, Scotland (on the road) Salary £35,000 - £40,000 Hours: Monday – Friday The Role Our Client has an opportunity for a Service Engineer with Electrical Experience to join their team. The company is expanding, and their main area of … across Scotland. The successful candidate should reside in Central Scotland and will be required to perform routine servicing of waste water treatment plants, attend customer callouts and work with their other engineers on larger projects and installations. Key Responsibilities Routine servicing and callout attendance at waste water treatment plants … for the day's scheduled jobs Presenting a courteous, professional manner to all their clients Completing engineer's reports for all visits and specific service reports for their clients Communicating with the office and handing in service reports regularly Although based at home, you will regularly visit the more »

Specialist role: Could you be the voice of Trust, to our customers providing reassurance and solutions to their queries and requests by delivering outstanding customer experience across a range of services including rents and allocations. Are you able to deliver exceptional customer service whilst finding solutions by … using your knowledge, operational expertise, and enthusiasm? You will provide support to members of the Customer Experience Team and help the organisation deliver a service which provides the best outcomes for both customers and the business. Skills and Experience required to become our Solutions Team Specialist: You must more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers …/or banking (desirable) Treasury qualification desirable but not essential Strong analytical and problem solving skills Detail oriented and able to work under pressure Customer service oriented, team player and good communication skills Advanced Microsoft skills, particularly Excel What we offer: NOV Offers You Health & Wellbeing: 30 days more »

in Edinburgh, as a Desktop Support Engineer, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer service. The site benefits from easy access to travel links, free on-site parking … benefits including, private medical and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase more »

officer, you are more than a security officer. You'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. It's a … need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which more »

and regulations and their application Excellent communication skills needed to convey complex payroll matters to all levels of employee Experience of working in a customer facing environment and providing good customer service Experience with a number of software packages including Microsoft Office, particularly Excel Experience of producing more »

Customer Service Engineer MR/MI - Scotland - Field based Competitive base salary + company car + bonus + overtime (£42,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of … state-of-the-art medical devices and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and more »

adhering to all health and safety procedures, industry standards and codes of practice. Participating in out of hours emergency On Call rota. Delivering excellent customer service, providing tailored energy efficiency advice and helping customers realise the benefits of having smart meters installed. Skills & Knowledge Requirements CCN1/CMA1 … meters Have previous MOCOPA experience to multi rate level (3 phase is beneficial) Ideally have been registered on the EUSR portal (not essential) Effective customer service skills Full, current manual driving licence (maximum 6 points) Additional qualifications such as REGT1, 3 phase etc. are desirable but not essential … Up to 33% on holidays and travel Up to 10% on restaurants and takeaways Up to 25% off gym membership Please note, we take customer and colleague safety very seriously, all candidates will be subject to a mandatory drug and alcohol screening as part of the assessment process. All more »

Ayr and reporting to the Engineering Manager, it is essential that you can read and interpret engineering drawings, extracting the correct data to meet customer demands. Key Responsibilities Operating manual and CNC milling and turning machinery to conduct internal and external milling of components. Use of inspection equipment to … motivated with an eye for detail and effective communication skills. Ability to hit the ground running and enjoy working within a small skilled team. Customer Service experience is essential, along with excellent people skills. What can you expect in return? 30% shift premium Death in Service Employee more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers … and/or banking Treasury qualification desirable but not essential Strong analytical and problem solving skills Detail oriented and able to work under pressure Customer service oriented, team player and good communication skills Advanced Microsoft skills, particularly Excel What we offer: NOV Offers You Health & Wellbeing: 30 days more »

Computer Packages including but not limited to Office 365, Excel, Word, and Outlook Excellent interpersonal skills and excellent communicator Passionate about delivery of excellent customer service and follows principle of getting it right first time. Please apply below for further information. Morgan Hunt is a multi-award-winning more »

administered by excellent, and directly accessible, people. The Role As a Self Invested Pensions Consultant with XPS you will: Be responsible for providing excellent customer service to our portfolio of clients, managing their queries, and looking after investments and retirement benefits. Adhere to portfolio management principles and professional … retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel more »

Job Title: Field Service Engineer Salary: Up to £40k DOE Location: Greater Edinburgh, UK based with travel (UK and international) Job Type: Full Time, permanent About Us : At Sunamp we are on a mission to transform the way we generate, store and use heat in our homes and businesses … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our Customer Service team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the Customer Service team you will provide practical engineering support via implementation and the repair of installations. Excellent customer service skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »