21 Customer Service Jobs in Scotland with Remote Work Options

MB588: Field Service Engineer Location: Glasgow and surrounding areas Salary: £26,000 - £36,000 DOE + Overtime OTE £31,000 - £41,000 Working Hours: 39 hour week + weekday and weekend overtime rates Additional Company Benefits: Training, Pension, Private Health Care, Daily lunch allowance (tax free), Customer Service … Bank Holidays. Overview: First Military Recruitment is proudly working in partnership with a fantastic equipment manufacturer business who are looking to recruit a Field Service Engineer on a permanent basis due to growth based in and around Glasgow. Duties and Responsibilities: This is a Field based role (working from … home) and will include visiting customer sites and providing excellent customer service to many varied clients. Duties will include carrying out preventative maintenance, repairs, installation, calibration/verification of weighing equipment and other equipment within interesting and varied industries such as aggregates & minerals, cement & concrete products, agri more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

Join Sky as a Contact Centre Service Advisor in our Livingston contact centre earning £23,750 rising to £24,750 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. Its our people that make Sky a truly … want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience Be part of a supportive, fun, and … friendly customer service team Work 37.5 hours on our Monday to Friday 1200-2000 with a 1 in 4 Saturday shift pattern. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to more »

our Influencer and PR Outreach, building relationships where possible - Work with the paid media expert - Implement the SEO plan/content Shared Digital Tasks - Customer service across social and inbox - Assist with market and product research when required - General administrative in support of customer service peaks more »

cloud MSP with a global, talented team of employees. Join us and be part of our team!! Normal Navisite is looking for an experienced Service Desk engineer to join our existing team providing 24/7 to our customer base from our Glasgow based office. This role is … offered primarily as an office-based role, with some hybrid work available. Service Desk Engineer Responsibilities: Delivering high quality IT support service in line with targeted SLA's with professional ticket handling in the company's CRM system and excellent communication with end-users. Ability to work under … pressure in a fast-paced environment. Possess Strong customer service, analytical, and problem resolution skills. Strong communication skills; Excellent English (Written and spoken). Ability to be empathic and sympathetic to our users. Capturing all interactions and ticket resolutions within our ticketing system * * Service now to aid more »

Service Engineer Job Type Full Time, Permanent Location Callander, Scotland (on the road) Salary £35,000 - £40,000 Hours: Monday – Friday The Role Our Client has an opportunity for a Service Engineer with Electrical Experience to join their team. The company is expanding, and their main area of … across Scotland. The successful candidate should reside in Central Scotland and will be required to perform routine servicing of waste water treatment plants, attend customer callouts and work with their other engineers on larger projects and installations. Key Responsibilities Routine servicing and callout attendance at waste water treatment plants … for the day's scheduled jobs Presenting a courteous, professional manner to all their clients Completing engineer's reports for all visits and specific service reports for their clients Communicating with the office and handing in service reports regularly Although based at home, you will regularly visit the more »

Customer ServiceExecutive - £24,000 - Hybrid A highly successful business are looking for a bright, motivaited Customer Service Executiveto join them in a client facing, operational role. This is a brilliant opportunity to join an established business offering real long term career development. The ideal candidate will be more »

allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who will need different type of support Escalate issues to the 2nd Line team as required … Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to work to service level agreements more »

TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … due diligence governance processes are in place and running smoothly Ensuring high availability, reliability, performance and IT security of cloud environments Managing TSGs internal "Service Catalogue" of approved infrastructure components and M365 policies, working with solutions architects to continually improve Planning and coordinating software or infrastructure releases of key … customer facing business applications Benefits: Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Electric vehicle salary sacrifice Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based more »

to all pulling together in the same direction. They're looking for someone who shares their passion for helping others with technology, delivering excellent customer service, operating to high professional standards and have a great time along the way. If that sounds like you, then you’ll fit … and to provide leadership and guidance to the team to allow them to thrive in their role. The HTL will continuously strive on increasing customer satisfaction, helpdesk performance and business operations efficiency. In a Nutshell 🥜 Passionate about technology and take an interest in the industry Energetic, motivated, professional and more »

administered by excellent, and directly accessible, people. The Role As a Self Invested Pensions Consultant with XPS you will: Be responsible for providing excellent customer service to our portfolio of clients, managing their queries, and looking after investments and retirement benefits. Adhere to portfolio management principles and professional … retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel more »

Specialist role: Could you be the voice of Trust, to our customers providing reassurance and solutions to their queries and requests by delivering outstanding customer experience across a range of services including rents and allocations. Are you able to deliver exceptional customer service whilst finding solutions by … using your knowledge, operational expertise, and enthusiasm? You will provide support to members of the Customer Experience Team and help the organisation deliver a service which provides the best outcomes for both customers and the business. Skills and Experience required to become our Solutions Team Specialist: You must more »

platform. Cloud IT Infrastructure experience, particularly Azure. Strong technical skills in supporting Windows Operating Systems, both server and client Solutions-driven with an excellent customer service approach. Experience in both on-premise and cloud infrastructure support. Advanced knowledge of core infrastructure technologies. Experience of Microsoft server technologies up more »

technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure and deliver exceptional customer service while championing continuous process improvement. Risk Management: Develop and manage IT business continuity, risk management more »

key to retail success. That’s why we invest in future technologies that enable retailers to innovate faster to keep up with continuously evolving customer expectations. Bringing the retailer’s vision to life starts with creating the right strategy. We work with our clients to understand their requirements and … Logistics. The target objective for the person in this role is to provide pre-order information and order backlog status in support of country customer sales programmes. Order Execution and Production Supply Management: The primary goal of these activities is to maximise orders, supply and shipping to secure best … amongst a small operational team to facilitate order and parts process flow from opportunity management to delivery. Escalation management for supply of parts to customer orders, interlock with planning and country sales teams to support the achievement of TGCS Europe revenues. Includes working with a cross-location team and more »

delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Talent are delighted to be partnered with a prominent Scottish financial services company based in Glasgow city centre. With a commitment to providing exceptional service to their clients, they are dedicated to helping individuals navigate the complex and challenging financial markets with expertise and compassion. We are seeking a … a dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a strong commitment to providing exceptional customer service. As an Infrastructure Engineer, you will play a key role in ensuring the smooth operation of IT systems and providing technical support to more »

resources. Manage and maintain core and distribution network devices such as Cisco ASR routers. Implement solutions meeting the needs of our core network and customer solutions. Document changes and adhere to approval processes. Ensure consistency and standardization of all network projects. Perform scheduled core network maintenance tasks and internal … network support. Conduct graphing, monitoring, and configuration backups for core network devices. Provide network support to different departments within the organization. Handle customer communications, including cases, phone, and email requests related to our core network and customer solutions. Manage network failures and coordinate escalations to management and third … approval. Person Specification: Education & Qualifications: HND/BTEC or related IT, Computer Science, or equivalent qualification. CCNP certification or equivalent experience. Experience: Experience in customer service. Working experience in Networking background. Strong experience with Cisco routing/switching/firewall equipment. Experience with routing protocols including MP-BGP & OSPFv2 more »

be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. … the implementation process is paramount. You will identify and properly manage any risks and issues and, along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape … days annual leave and a 9 day fortnight (second Friday off a month). What's required: ** A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery ** Having worked for a Software or SaaS business (SaaS ideally more »

be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. … the implementation process is paramount. You will identify and properly manage any risks and issues and, along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape … days annual leave and a 9 day fortnight (second Friday off a month). What's required: ** A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery ** Having worked for a Software or SaaS business (SaaS ideally more »