26 to 38 of 38 Service Analyst Jobs in the North of England

Job Title: Service Desk Analyst Salary: £28,498 gross per annum Hours: Full time Contract Type: Permanent Location: On site- Science and Technology Facilities Council, Daresbury, Warrington This role requires SC Clearance- Please see end of role profile to see eligibility criteria Together, our scientists, technologists, engineers and more »

Job Title: Service Desk Analyst Salary: £28,498 gross per annum Hours: Full time Contract Type: Permanent Location: On site- Science and Technology Facilities Council, Daresbury, Warrington This role requires SC Clearance- Please see end of role profile to see eligibility criteria Together, our scientists, technologists, engineers and more »

Role: Service Desk Analyst Location: Chorley Salary: Up to £26-£35k, depending on experience Looking for a new gig where your voice matters? Do you have a passion for IT and love being the go-to support hero? This could be your next big move. We're on more »

We are a forward-thinking company seeking an apprentice service desk analyst to join the team in providing excellent IT remote support to our clients. You will become a valued member of the team at the forefront of our technical support desk, while gaining industry recognised certifications through … the apprenticeship training program. Role You will need a passion for IT; an understanding of excellent customer service; an enthusiastic, positive attitude; and the willingness to talk to people, exhibit confidence, and work at a high level with varied customers and technologies. Daily responsibilities: [will include:] First point of … contact for customers reporting IT issues via a multitude of channels (including phone, email, and customer portals) Providing excellent customer service Raising, prioritising, and working on support tickets Configuration of new client devices Providing remote and onsite support to a variety of clients Following and creating documentation and processes more »

We have an excellent Service Design & Transition Management Analyst job opportunity on a 2 year FTC/Permanent basis with our client based in Manchester, which is hybrid/flexible working 2 days per week in the office. Candidates who are interested in applying for this position should … be able to demonstrate the following skills and experience:- Proven experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services. Creation and maintenance of Service Design and Transition Packages, Service Introduction Plans, processes, and operational readiness material tosupport a … smooth transition into allIT, ensuring compliance with key ITIL processes. Development ofall standard Service Design & Transition Procedures, Artefacts and Templates. Identified Operational Assurance Testing for newand change services to ensure that services that are released are fit for purpose and meet Service Design and Transition requirements. Collaborated with more »

1st Line Support Analyst - £25000 - £28000 + Bonus + Benefits Supportive and close knit team and large in house IT function means you can look forward to a fantastic working environment, positive work culture and lots of opportunity for progression. Vibrant Media Culture and an attractive bonus and benefits … First Contact resolution wherever possible and escalating to the appropriate team when necessary. You will be expected to capture detailed information into the IT Service Management tool for each call, to ensure any escalations can be dealt with quickly and effectively. You will manage personal workload, ensuring that all more »

A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee Service Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills and … your family/friend network for IT issues and love coming up with a solution and solving problems! Do you love providing good customer service and enjoy talking to people over the phone? Then this could be the role for you! Essential skills Customer service experience eg. Call more »

Infrastructure Analyst York - Hybrid Permanent The role delivers ongoing operational business requirements in the following areas: Primary focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Changes to the … server estate to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Specific Operational Focus Microsoft Azure. Operational performance * Ensure effective operation of the server estate, including but not limited to: * Server OS. * Group Policy. * File systems (on-premises and cloud). * Exchange (on-premises more »

Job Title: Senior Analyst - Children Services Transformation Location: Carlisle Role Overview: As a Senior Analyst supporting Children Services Transformation, you will play a pivotal role in shaping the future of our organisation's services for children and families. To provide high quality information and intelligence, and carry out … high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's business and to shape Council policy and strategy, the commissioning of services, the design and re-design of … services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery and more »

is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for … all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support more »

Business Analyst/Systems Analyst required by a Professional Services Firm based in Liverpool paying upto 45k, you will need your own transport as you will be visiting other sites in the North West area Do you dream of smarter work flows and a laser focus on efficiency … We're looking for a talented Business Analyst to join a team at a professional services firm in Liverpool. You'll be instrumental in streamlining operations and maximising productivity by leveraging cutting-edge automation and process optimisation. Here's what you'll conquer: Become a detective of inefficiency! Identify … Leverage data analysis to make data-driven decisions and empower staff with information processing improvements. Are you the perfect fit? Experience as a Business Analyst, Process Improvement specialist, or similar role is a must. Proficiency in Microsoft Power Automate, Salesforce development, SQL coding, and reporting tools (Power BI, SQL more »

Cloud Services Analyst – Azure – York (outskirts – hybrid) #TeamCandour are looking to add 2 x Cloud Services Analyst with a focus on all things Azure to a growing and multi-award winning team who continue to grow year after year with 2024 shaping up to be the most successful … insights to stakeholders. Assist in developing scripts for automation of cloud services, minimizing manual workload. Working alongside DevOps team to provide insight. Conduct cloud service enhancements through performance tuning and operational advancements. Document incident reports, system infrastructure, and procedural guidelines for cloud management. Educate and mentor junior team members more »

Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services? This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area! The role will report into the EMEA/APAC IT … software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems. The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with: Strong, proven Cisco networking hands-on skills. … Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the more »