Customer Service Jobs in North Yorkshire

1 to 25 of 34 Customer Service Jobs in North Yorkshire

Service Desk Analyst

York, Yorkshire, United Kingdom
Investigo Change Solutions
Service Desk Analyst Hybrid - York My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in … a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Apprenticeship

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Someone with a mature personality Good customer service skills Great personality is crucial Willingness to learn Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

Project Sales Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Prokool Ltd
communication & presentation skills Ability to manage technical and commercial aspects of projects Good technical & engineering acumen Willingness to learn new skills and applications Excellent customer service & interaction skills High level of computer literacy and knowledge of standard MS office software packages Ability to work autonomously AutoCAD skills would more »
Employment Type: Permanent, Work From Home
Posted:

Technical Customer Support

York, England, United Kingdom
BRIDGE RECRUITMENT Careers
communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking - onsite Health and Wellbeing Programme Company Pension To be successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephon... more »
Posted:

IT Technician

York, England, United Kingdom
Optimum Recruitment Group Limited
to all users within the organisation. Ability to work under pressure and prioritise tasks effectively. A positive attitude with an appetite to learn. Strong customer service skills. Excellent organisational skills. Ability to work in a front-line customer facing environment. Ability to cope with competing demands and more »
Posted:

IT HELPDESK - 1ST LINE

York, England, United Kingdom
Hays Specialist Recruitment
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic … 1st Line IT Support member working on their IT Helpdesk. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents … The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software more »
Posted:

1st LINE IT SUPPORT - HELPDESK

York, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment
ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »
Posted:

Infrastructure Engineer

York, England, United Kingdom
Henderson Scott
range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to more »
Posted:

Placements Manager Education

Middlesbrough, England, United Kingdom
Positive Futures Recruitment Ltd
with key stakeholders including internal admissions teams and parents to ensure that Aurora is both seen as, and demonstrating that it is, an excellent service provider Your role is positioned as the central source of information regarding placements data for all schools, colleges and care homes, using databases to … maintain positive relationship skills with stakeholders, especially parents Excellent reporting and analytical skills Ability to support parents through appeal and tribunals in partnership with service staff Ability to coordinate and manage tender and framework referral submissions Access to your own car and able to occasionally travel across the UK … with the occasional overnight stay Experience of Customer Service Knowledge of EHCP and appeal/tribunal processes and SEN code of practice Benefits: Life assurance Pension Perkbox - offering high street discounts Employee assistance programme Car lease scheme Fully funded training and qualifications Free membership to our Health cash more »
Posted:

Software Engineer

Tadcaster, England, United Kingdom
Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … are looking for? You will be able to provide a high level of software design output through a thorough understanding of internal/external customer and regulatory requirements. You will have experience of Full Lifecycle Projects for a range of process applications within Pharmaceutical and Other Process Manufacturing. Provision … of the design & development of PLC Code from concept (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key. Travel to customer sites to carry out site commissioning activities (SAT), post installation support or customer training is an essential requirement. In addition, you will provide a high level more »
Posted:

IT HELPDESK - 1ST LINE

York, North Yorkshire, United Kingdom
Hays Technology
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic … 1st Line IT Support member working on their IT Helpdesk. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents … The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software more »
Employment Type: Permanent
Salary: £22000 - £23000/annum Per Annum + Benefits + Bonus
Posted:

1st LINE IT SUPPORT - HELPDESK

York, North Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »
Employment Type: Contract
Rate: £120 - £140/day Per Day
Posted:

ICT Support Technician Apprentice

14 Ennis Square, Redcar, England
Beyond Housing
As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of ICT aspects … within many business settings - you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user … manuals Assisting with ICT and Business Systems Development projects Attending meetings and collaborating with colleagues across the organisation Assisting with providing a customer focused ICT service to all users Assisting with day-to-day work of the ICT and Business Systems Development teams You’ll also be receiving more »
Employment Type: Advanced Apprenticeship
Salary: £16,591.00
Posted:

Information Security Officer

Northallerton, North Yorkshire, Yorkshire, United Kingdom
North Yorkshire Police
to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality, credible … who is keen to foster a positive and inclusive team culture and ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the more »
Employment Type: Permanent
Salary: £40,000
Posted:

Regional Sales Manager - North UK

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Stirling Warrington Limited
UPTO £65k base DOE, uncapped OTE and fantastic benefits package. My client are a established machine tool supplier who pride themselves on providing exceptional customer service. They have recently launched a new Laser & Fabrication division and we are seeking a candidate with proven sales ability of selling Laser/… Fabrication machines. They offer afull machine tool and repair service with strong & highly skilled engineers to provide installations, removals, repairs and training. Covering the north UK which will include Merseyside across the East Yorkshire and upto Scotland ( candidate canbelocated anywherewithin these regions) 'MUST' have sold Laser or Fabrication Machines more »
Employment Type: Permanent
Salary: £50,000
Posted:

Senior Administrator - Recruitment

Harrogate, United Kingdom
Hybrid / WFH Options
Harrogate and District NHS Foundation Trust
an organised & dedicated individual to join our Recruitment Team in the role of Senior Administrator. The successful candidate will have recent administrative experience, strong customer service skills, experience of data input and the ability to work under pressure and to deadlines. The successful candidate should thrive working independently … This role is primarily based on site at Harrogate Hospital with temporary opportunities to work from home 1 day a week, where possible. The service operates between the hours of 08:30-17:00 so prospective applicants must be able to work within these hours. **Please note, this job … CIPD qualification or working towards. Experience Essential Previous recent administration experience (within the last 12 months) Experience of working in a busy office/customer service environment. Experience of dealing with enquiries both by telephone and face-to-face. Able to work under pressure and to deadlines Desirable more »
Employment Type: Fixed-Term
Salary: £22816.00 - £24336.00 a year
Posted:

Technical Customer Support

York, North Yorkshire, Yorkshire, United Kingdom
BRIDGE RECRUITMENT
communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. Technical Customer Support job description: Supporting clients and colleagues on the products they have sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a Technical Customer Support you will have the following benefits: Company Events Free Parking - onsite Health and Wellbeing Programme Company Pension To be successful as a Technical Customer Support you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephone help desk Understanding of Auto ID and Point of Sale hardware- would be an advantage Would be advantages to have previous experience within more »
Employment Type: Permanent
Posted:

Software Engineer - Service

Tadcaster, England, United Kingdom
Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … nurturing a workplace culture that thrives on diversity, inclusivity, and innovation. What is the role? The Service Engineer will have a strong understanding of controls software and will be responsible for visiting customers sites at short notice to fix problems with the Machinery & equipment. Your skills are likely to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through more »
Posted:

IT SUPPORT - 2ND LINE

York, England, United Kingdom
Hybrid / WFH Options
Hays
Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »
Posted:

Community Diagnostic Centre Administrator

York, United Kingdom
Nimbuscare Ltd
Job summary To provide administrative support for the delivery Community Diagnostic Centre (CDC) Service booking patients into S1. Main duties of the job Duties will be varied under the direction of the Senior Service Lead/Senior Administrator dependent on current and evolving service for CDC: Provide … Hours Monday - Friday 09:00 17:00 (30 minutes unpaid break) Job Summary: To provide administrative support for the delivery Community Diagnostic Centre (CDC) Service booking patients into S1. Main Duties and Responsibilities: Duties will be varied under the direction of the Senior Service Lead/Senior Administrator … dependent on current and evolving service for CDC: Provide administrative support, answering telephone calls, booking/cancelling patient appointments, answering queries and basic tasks on SystmOne. Data entry, allocation and collation; processing and recording information. Filing and retrieving paperwork both manually and electronically. Recognise and work within own competence. more »
Employment Type: Permanent
Salary: £11.44 an hour
Posted:

Placements Manager Education

North Yorkshire, Yorkshire, United Kingdom
Positive Futures Recruitment Ltd
with key stakeholders including internal admissions teams and parents to ensure that Aurora is both seen as, and demonstrating that it is, an excellent service provider Your role is positioned as the central source of information regarding placements data for all schools, colleges and care homes, using databases to … maintain positive relationship skills with stakeholders, especially parents Excellent reporting and analytical skills Ability to support parents through appeal and tribunals in partnership with service staff Ability to coordinate and manage tender and framework referral submissions Access to your own car and able to occasionally travel across the UK … with the occasional overnight stay Experience of Customer Service Knowledge of EHCP and appeal/tribunal processes and SEN code of practice Benefits: Life assurance Pension Perkbox - offering high street discounts Employee assistance programme Car lease scheme Fully funded training and qualifications Free membership to our Health cash more »
Employment Type: Permanent
Salary: £45,000
Posted:

Field Service Engineer

Ripon, North Yorkshire, Yorkshire, United Kingdom
Coalesce Recruitment Limited
Field Service Engineer Nationwide Service Provider Yorkshire Salary: £30,472 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Health Cash Plan + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle … where you will shadow one of their many long serving Engineers. Full backup head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Yorkshire and … be qualified to NVQ level or above in mechanical engineering, be comfortable using mechanical hand tools and have some experience of working on the service, repair and maintenance of mechanical equipment such as heavy vehicle plant, machinery, forklift trucks, farm machinery, tractors, road sweepers, powered access or marine plant. more »
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Coalesce Recruitment Limited
Field Service Engineer Nationwide Service Provider Yorkshire Salary: £30,472 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Health Cash Plan + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle … where you will shadow one of their many long serving Engineers. Full backup head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Yorkshire and … be qualified to NVQ level or above in mechanical engineering, be comfortable using mechanical hand tools and have some experience of working on the service, repair and maintenance of mechanical equipment such as heavy vehicle plant, machinery, forklift trucks, farm machinery, tractors, road sweepers, powered access or marine plant. more »
Employment Type: Permanent
Salary: £30,000
Posted:

2ND LINE IT SUPPORT - HELPDESK

North Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »
Employment Type: Contract
Rate: £170 - £200/day Per Day
Posted:

Sales Apprentice (1Call4 Group)

Unit 3, Harrogate West Business Park, Bardner Bank, Harrogate, England
VIBE PRINT LTD
prospects and engage sales executives for the next steps. Develop and maintain a thorough knowledge of the company and its products. Schedule appointments for service renewals and facilitate meetings for new business inquiries. Generate leads and grow existing relationships by maintaining an accurate, detailed client book and developing an … active, repeat customer base. Collaborate closely with team members to achieve collective targets and contribute to the company's growth. Work with account executives to design industry-specific outreach efforts. Utilise CRM (Freshsales) tools to ensure standard processes throughout all sales stages. Training Firebrand’s sector-leading Level … IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:
Customer Service
North Yorkshire
10th Percentile
£23,050
25th Percentile
£26,000
Median
£30,250
75th Percentile
£38,750
90th Percentile
£47,500