26 to 50 of 74 ITIL Jobs in the North West

skills Effective customer service skills Ability to use a wide variety of IT systems Ability to learn and adapt quickly Desirable ECDL Knowledge of ITIL processes Ability to communicate effectively and professionally with all levels of staff within the Trust Disclosure and Barring Service Check This post is subject to more »

send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired Technologies ITIL Framework This role involves you to have a valid Drivers License ! DCS Recruitment and all associated companies are committed to creating a working environment where more »

by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM Application Support team: As a senior Application Support Engineer, you will be responsible for troubleshooting technical issues within more »

present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »

personal development. Enthusiasm for working in a school to achieve the best outcomes for students. The following are a bonus and not essential: MCSE, ITIL or similar. Experience with School Information Management Systems. Experience in education. Experience collaborating with senior leaders to integrate technology in teaching. Experience managing a school more »

ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is on offer? A salary of £25,000-£32,000 is on offer working in a meaningful more »

management. Key Experience Needed: IT Incident Management Incident resolution Document Creation Process Improvement Stakeholder Management/Customer Service Advantageous (but not essential) experience includes: ITIL or similar Continuous Improvement (CI) Please note, for this role you will be required on-site 3 days per week, and you must have access more »

with the ability to report issues and risks, participate in team meetings, and share ideas. Excellent written and verbal communication skills. Advanced understanding of ITIL beyond the Foundation level. Please share your CV for more information. more »

/BI Analyst and IpsumLive Technical PM through the Service Transition process prior to live service delivery. To take ownership of workload assigned through ITIL core processes (Incident, Problem, Change etc.) or the IT programme of work and ensuring that personal, team and customer SLA targets are achieved. To maintain … or Group Head of IT. Required Qualifications & Professional Membership(s): Bachelor's degree or equivalent in an IT/related subject would be beneficial ITIL Foundation or a willingness to complete this is required Knowledge & Experience: Demonstrable first level support knowledge in the following key areas: Microsoft Server based Operating more »

Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »

Infrastructure, you will expertly manage customer tickets, meeting defined SLAs and KPIs through diverse channels like Phone, Email, or Web portals. Working within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud more »

development environment. Proven evidence of continued professional development to maintain relevant knowledge of emerging software development frameworks, trends, and technologies. sCRUM/Agile certification ITIL Foundation (or working towards) Benefits You'll Get generous annual leave allowance excellent pension scheme employee assistance programme interest free season ticket and bicycle loan more »

development environment. Proven evidence of continued professional development to maintain relevant knowledge of emerging software development frameworks, trends, and technologies. sCRUM/Agile certification ITIL Foundation (or working towards) Benefits You'll Get generous annual leave allowance excellent pension scheme employee assistance programme interest free season ticket and bicycle loan more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

Basic or end user knowledge of any the following would be advantageous: Oracle eBusiness Suite (Any of HCM, FINS, Procurement modules) Service Now/ITIL Personal Attributes While experience and skills are important, the above list is by no means prescriptive. We are looking for a range of people from more »

reports for log source integration. Experience in lookups and field value mapping. Ability to understand security threats landscape and SOC operations workflow. Familiarity with ITIL basics. Excellent analytical and problem-solving skills. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages more »

CEH, CISA) Preferable Able to translate Information Security and IT risk language into business language. Risk Management methodologies, frameworks, and standards (ISO 27001, ISO31000, ITIL, COBIT) Able to build and maintain relationships and influence key stakeholders across the business. A creative and analytical mind with good stakeholder interfacing and excellent more »

and co-ordinating tasks to multiple colleagues, tracking progress and achieving SLAs. Ability to manage multiple streams of activity, shifting focus regularly. Knowledge of ITIL processes is desirable but not essential. Well organised and skilled in effective time management, people management, coaching, conflict resolution, task allocation, delegation and risk management. more »

**Infrastructure Team Leader* Are you a seasoned Infrastructure Engineer with some recent man-management or team-leading experience with hands-on experience with Azure? Do you thrive in dynamic environments and possess a knack for leading small teams to success more »

Head of IT, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do more »

tools and platforms for managing users, mailboxes, accounts etc • Good understanding of Cyber Security principles and approaches • An understanding of the basic concepts of ITIL • An understanding of network technologies and cloud services would be helpful Qualifications: • A-levels or equivalent, or suitable experience Desirable • Appropriate desktop management qualifications (e.g. … Microsoft Certified, ITIL, Comptia more »

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be … strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the service desk team, ensuring rapid and effective resolution of IT … Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performance metrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between more »