Customer Service Jobs in Manchester

1 to 25 of 190 Customer Service Jobs in Manchester

IT Support Apprenticeship

Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing, Cyber Security, Digital … Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your IT Support Level 3 Apprenticeship … Escalate IT issues as necessary. Log and manage tickets using our ticketing system. Provide technical support for hardware and software. Ensure high levels of customer service. Actively participate in project work. Contribute to the creation and updating of self-help and knowledge-base articles. Full training and support will more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

Creative Technical Demonstrator - Film Production (Editing)

Salford, Greater Manchester, North West, United Kingdom
University of Salford
with occasional work in Newton Building on the Peel Park campus where our practical teaching/filming classes are taught and our equipment loan service operates from. You will have excellent knowledge and experience of film production editing and facilities, organising and maintaining resources and good administration skills. You … will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities Demonstrate correct methods and more »
Employment Type: Permanent
Salary: £35,000
Posted:

Creative Technical Demonstrator-Film Production (Lighting,Camera,Grip)

Salford, Greater Manchester, North West, United Kingdom
University of Salford
holder will be based in Newton Building where most of our film practical teaching and film sets are based, and where our equipment loan service operates from, with planned sessions at our MediaCity campus. You will have excellent knowledge and experience of film production techniques and equipment, organising and … of the role. You will be expected to demonstrate high levels of initiative, and be creative, enthusiastic, open, and collaborative.?You must demonstrate outstanding customer service, organisational skills, together with a high level of self-motivation and a commitment to working as part of a team.? Key Responsibilities more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Apprenticeship

Manchester, North West, United Kingdom
Baltic Apprenticeships
Per annum Health and wellbeing incentives Excellent progression opportunities Access to the company pension scheme Desired Qualities, Skills and Knowledge: Motivated Team Player Good customer service skills and experience Keen eye for detail and good organisational skills Excellent time management skills Committed to learning Grade 5 in GCSE more »
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted:

Panel Technician Nights

Bolton, Greater Manchester, North West, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Employment Type: Permanent
Salary: £55,000
Posted:

Service Engineer

Rochdale, Greater Manchester, North West, United Kingdom
Salt Separation Services
Join Salt Separation Services as a Service Engineer in Rochdale. Are you passionate about engineering and looking for an exciting role with global travel opportunities? Join us and be part of a team that's been innovating water treatment solutions for over 30 years. Earn a base salary of … on site visits) and enjoy a range of perks, including annual bonuses, enhanced pension contributions and employee discounts. Read on to find out more Service Engineer Rochdale, OL11 1AP Full time, permanent Base salary of £35,020 - £36,000 dependent on experience + benefits Required to make UK and … international travel to attend customer sites (must be able to pass Security Clearance) uplift on salary when working away on customer site visits Please Note: Applicants must be authorised to work in the UK The company: Established in 1990, Salt Separation Services have been leading providers of engineered more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Engineer

Manchester, North West, United Kingdom
Disab
SERVICE ENGINEER INDUSTRIAL MOTORS/SWITCH GEAR/MANCHESTER/£35,000 TO £37,000 OTE Are you an experienced Service Engineer , looking for a new role with a growing company, that puts its people first? Do you want to work in an environment where the managing team … ago and have grown to be the European market leader in our field of industrial vacuum technology and materials handling. We are looking for Service Engineers to join our team to service and maintain three phase electrical industrial vacuum and material handling equipment systems for our exciting range … of customer's commercial, industrial, public sector and blue-chip customers. The role will be based out of our Heywood depot and would suit someone with a background in industrial motors and associated switch gear, it will also include travel to sites across the UK. Four nights per month more »
Employment Type: Permanent
Salary: £55,000
Posted:

Technical Sales Engineer

Stockport, Greater Manchester, North West, United Kingdom
Heat Trace
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
Employment Type: Permanent
Salary: £35,000
Posted:

Direct Maintenance Property Surveyor

Manchester, North West, United Kingdom
Hybrid / WFH Options
London and Quadrant Housing Trust
contract areas To produce accurate reports, work orders and specifications using Nat Fed SOR's To monitors sub-contractor works for quality VFM and customer satisfaction. To be fully aware of and to carry out the role in line with the organisations complaints policy and procedures. To manage budgets … experience in carrying out specifications of jobs and will be confident in providing costings and recommendations. You will be able to produce condition reports. Customer Service is at the forefront of everything we do. Our Surveyors will aim to create a positive impact on our residents' lives and … training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your more »
Employment Type: Part Time, Work From Home
Posted:

ISOC Tier 2 Engineer

Bolton, Greater Manchester, North West, United Kingdom
Intercity Technology Limited
Are you passionate about IT? Thrive off providing excellent customer service? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »
Employment Type: Permanent
Posted:

Vehicle Systems Technician

Bury, Greater Manchester, North West, United Kingdom
LSH Auto - Mercedes Benz
Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing Support Company Pension Full uniform provided You will be: Undertaking maintenance, service and repair activities on Mercedes Benz motor vehicles to the …/repair requirements. You will have: NVQ level 3 (or equivalent) in light vehicle maintenance At least 2 years experience after qualifying period. Excellent customer service skills Responsibility for the quality and quantity of your work A full UK driving licence Experience working in an efficient and process more »
Employment Type: Permanent
Salary: £55,000
Posted:

Internal Sales Engineer / Key Account Estimator

Salford, Greater Manchester, North West, United Kingdom
Air Handlers Ltd
sheet metal fabrication and finishing facility enables us to manufacture virtually limitless designs of bespoke air handling equipment. With a commitment to excellence and customer satisfaction, we aim to deliver high-quality products and exceptional service to our clients. We are now looking for an Internal Sales Engineer … new & existing customers to identify new sales opportunities. You will be required to interpret customers enquiries, provide selections for ventilation equipment & communicate with the customer following receipt of quotations, logging communications within our CRM system. The Successful Key Accounts Estimator: You will be working alongside an established sales team … will be contacted. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Internal Sales Advisor, Customer Service Advisor, Business Development Executive, Telesales Advisor, Engineer, CAD Engineer, Sales Engineer, HEVAC Engineer, Sales Support Executive, Internal Sales Engineer more »
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Support Administrator

Wigan, Greater Manchester, North West, United Kingdom
Ainscough Crane Hire Ltd
Customer Support Administrator Due to internal promotion, Ainscough Crane Hire are looking for aCustomerSupport Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service and 5 years' service and every 5 years after Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access … also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within theCustomerSupport team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing more »
Employment Type: Permanent
Posted:

Panel Beater Nights

Bolton, Greater Manchester, North West, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Employment Type: Permanent
Salary: £55,000
Posted:

Field Engineer

Wigan, Greater Manchester, North West, United Kingdom
Fourteen IP Communications Ltd
At Fourteen IP we are passionate about our Innovation and communication we continuously strive to develop new ideas and solutions that will benefit our customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI … yourself then this the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. The major responsibilities of the role include : Conduct, review, and document site surveys Install, test, maintain and repair equipment and … of the role: Needs to have an in-depth knowledge of how telecommunication equipment and services work, and be equipped to handle disruptions of service and establish solutions to deal with challenges as they arise in the field. Competent in all aspects of associated cabling works Must be able more »
Employment Type: Permanent
Salary: £40,000
Posted:

Quality Assurance Assessor

Salford, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
First Central Insurance & Technology Group
First Central employees are operating at the required competency and meeting regulatory requirements. Were all about people, so youll contribute to positive improvements to customer experience and outcomes, through continuous improvement, reporting and analysis of trends. Do you thrive to ensure the best customer service and outcome … appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in … adopt a logical approach to resolving problems Strong computer skills with experience in MS Office, particularly Word and Excel ACII Qualification (desired). Behaviours Customer focused Strives to deliver performance targets and drive business improvements to contribute to the success of the team and business Business acumen Self- motivated more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Inside Sales Engineer

Greater Manchester, North West, United Kingdom
ROTORK PLC
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »
Employment Type: Permanent
Posted:

Software Support Analyst

Manchester, England, United Kingdom
VUE group
and requests, including: channelling requests for assistance to appropriate functions, monitoring progress, and keeping customers appraised of progress. You will be responsible for resolving customer issues in an effective way, ensuring best practice techniques at every stage of the process. Using an analytical and investigative mind with a problem … solving capability to ensure our customers and stakeholders have confidence their issues and concerns are to be resolved quickly whilst maintaining excellent customer service. We would love to welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning … and prioritising software support call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time”. · Perform in depth ticket issue investigation · Monitoring services and alerts · Proactively striving to perform all tasks in a highly accurate and proficient more »
Posted:

Senior .NET Consultant - Managed Services

Manchester, England, United Kingdom
Version 1
has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »
Posted:

Recruitment Administrator/ Project Coordinator

Greater Manchester, England, United Kingdom
Korn Ferry
in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »
Posted:

Regional Technical Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Davies
in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »
Posted:

Presales Consultant

Manchester, England, United Kingdom
Pimberly
eCommerce Platform, Order Management systems, , etc.) Implementation and/or consulting experience Personal Attributes These should already be well developed, including: Understanding that the customer is key, willingness to support and work around what most benefits the customer and the sales process. Enthusiastic self-starter with a can … do attitude Dedicated to providing excellent customer service through prompt, high-quality communication Great work ethic and work rate Respect for colleagues, prospects and other individuals Enjoy and thrive in a high-pressure, highly rewarding environment Huge attention to detail Competencies: You will be provided with regular personal more »
Posted:

Senior Liability / Casualty Claims Technician Remote Bolton or Birmingham (CD-7)

Bolton, England, United Kingdom
Hybrid / WFH Options
Exchange Street Executive Search
your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. Providing coordination and technical support for Liability Adjusters in the field, the role requires you more »
Posted:

Digital Commercial Underwriter

Bolton, England, United Kingdom
AXA UK
to join our team as a Digital Commercial Underwriter. Reporting into the Trading Team Manager, you'll contribute to delivering team results through effective customer service, building dynamic relationships with a network of national Insurance brokers whilst developing your individual underwriting skills. The Digital Trading Teams service … growth year on year and continue our ambitious growth targets through 2024 and beyond. As a Digital Commercial Underwriter, you'll be providing excellent service and working to targets. We're seeking individuals with a natural ability to build relationships, deal comfortably and confidently with people on-line and … over the phone, display excellent service and sales capability and who are not afraid to take on a challenge. If you're an experienced Digital Commercial Insurance Underwriter, seeking an opportunity to develop your career with a world leading Insurance company in their dynamic and fast paced Commercial Digital more »
Posted:

Head of Ecommerce

Manchester Area, United Kingdom
Hybrid / WFH Options
Per-Scent
Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A …/B testing. Managing the trading on Marketplaces including the upload of products, marketing campaigns and service level attainment. Leading the holistic traffic management and digital marketing campaigns across all digital marketing channels to achieve sales targets. Leading and mentoring a team of ecommerce professionals. Fostering a collaborative and more »
Posted:
Customer Service
Manchester
10th Percentile
£23,400
25th Percentile
£25,750
Median
£35,500
75th Percentile
£47,500
90th Percentile
£62,500