Customer Service Jobs in London

51 to 75 of 501 Customer Service Jobs in London

Software Engineer (C#, Unity)

London Area, United Kingdom
Career Moves Group
and environment. • The candidate will be responsible for the deployment of the backend internal servers. Skills: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Expert ability to work independently and manage one’s time. • Expert mentoring skills necessary to provide support and constructive more »
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Head of Ad Operations

Greater London, England, United Kingdom
Footballco
with the team ensuring successful campaign implementation and performance and proactively think about potential roadblocks to meeting campaign performance goals Verify technical specifications, QA, service and troubleshoot complex ad creative. Evaluating the team structure, Sales alignments, and support needs based on business requirements while upholding structure and process in … key reporting metrics for upper management What You Have: At least 5 years experience leading an ad operations function who supports a global and customer service-focused organization. Experience using CRM, OMS, ad server (GAM) and third party tech solutions Able to proactively troubleshoot technical issues and problem more »
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Principal Control, Command, Signalling and Communications Engineer - Permanent

London Area, United Kingdom
RSSB
goals and outcomes Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals Incorporate an inclusive more »
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Sales / Commercial Director

London Area, United Kingdom
OpenCredo
is a dynamic and thriving hands-on software development consultancy specialising in delivering expert cloud, data and platform solutions to a diverse and demanding customer base. With a focus on innovation and client satisfaction, we deliver tailored solutions to meet the unique needs of each client, through our highly … a healthy understanding of, and interest in technology and innovation and how to sell this to help transform organisations. Experience within consultancy or proactive customer-centric settings with proven skills in influencing and building relationships with stakeholders from Engineering to CXO level will be key for this role. We … are looking for a leader who will be excited about championing the long term commercial success of OpenCredo, helping to build customer partnerships, implement growth strategies and evolve client portfolios to drive meaningful impact for our customers. Key Responsibilities Strategic Sales & business growth: Develop and implement sales strategies to more »
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Support Specialist

London Area, United Kingdom
Attensi
managers and the sales team with activities that contribute to our customers' success. Who are you? Our dream candidate is passionate about creating great customer experiences and is able to quickly grasp and explain complex technical issues. You work easily with other teams, and communicate well with the customer. … You have experience from areas such as technical support, customer service, or other customer-support related work You have an IT related degree You have a hunger for knowledge and love to share this both internally and externally You have a solid understanding of and a real … in a systematic way and are used to using your own initiative and relying on your own judgement You genuinely care about helping the customer! You are a fast learner You are good at putting complex issues in simple terms You thrive in a high-pace environment You have more »
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Graduate Account Managers Sales

Greater London, England, United Kingdom
Hybrid / WFH Options
Spitfire Network Services Ltd
Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … in-depth technical and sales training, including working towards gaining your CISCO CCNA certification. This is a challenging graduate role with responsibility for managing customer’s technical requirements from a very early stage and so successful candidates will be able to apply themselves right from the off. You will more »
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Product Specialist - Customs, UK

Greater London, England, United Kingdom
WiseTech Global
to solve the problems our customers didn’t even know they had. The Responsibilities Investigate and provide solutions to complex issues Deliver high quality customer service in the form of 2nd line support Writing up requirements for new features and functionality Assess existing functionality and recommend areas for … in an industry leading culture with high levels of autonomy and ownership. Before you Apply From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information … to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations. more »
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Telesales Account Manager

London Area, United Kingdom
Hybrid / WFH Options
CCS Media Limited
strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Media’s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »
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Dynamics 365 CRM Developer

London, Swanley, Kent, United Kingdom
Silicon Fen Resourcing
Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »
Employment Type: Permanent
Salary: £50000 - £60000/annum
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Rental Electrical Technician

Rainham, London, United Kingdom
IDE Systems
is a leading provider of electrical distribution equipment, offering innovative solutions to meet the demands of various industries. Our commitment to quality, safety, and customer satisfaction sets us apart in the industry. Key Responsibilities: Managing the depot repair, inspection and testing service whilst maintaining the quality of the … IDE Rental fleet, and meeting timelines to correlate with customer service level agreements and KPI's – ensuring equipment is ‘ready for hire' Conduct inspections and testing to ensure equipment meets safety standards. Building and reworking site distribution boards to customer specs. Carrying out site temporary power distribution … installations and de-installing equipment. Provide exceptional customer service by addressing client needs and enquiries. Requirements: Proven experience as an Electrician, within the temporary power environment (Key products being Distribution boards, power cables, AMF, EV Chargers and Erica energy management systems) Strong technical skills and knowledge of electrical more »
Employment Type: Permanent
Salary: £50
Posted:

Applications Analyst (Civica OPENRevenues)

London, United Kingdom
Hybrid / WFH Options
IO Associates
improving system functionality and performance. You will collaborate with key business areas to understand evolving requirements and processes, providing innovative solutions to ensure consistent service delivery. Core Responsibilities and Skills: Enterprise Applications Environment: Extensive experience in supporting and configuring Revs and Bens systems, preferably Civica OPENRevenues, throughout the full … application lifecycle. Local Government Experience: Familiarity with various local government service areas such as Customer Services, Housing, and Children Services. System Analysis and Design: Proven track record in system analysis and design, with the ability to recommend and implement solutions to maintain high-quality service delivery. Dev more »
Employment Type: Contract, Work From Home
Rate: £400 - £401 per day
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CCTV Service Engineer

City of London, London, United Kingdom
H&K Fire Engineering
Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of more »
Employment Type: Permanent
Posted:

Dynamics 365 Functional Consultant

East London, London, United Kingdom
Smart Sourcer Limited
requirements and translating these into functional specifications for your developer colleagues. Specifically, youll be delivering a portfolio of global Dynamics CRM solutions across the Customer Service and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll require the following skills and experience: Extensive requirements capturing/… technical business analysis experience Subject matter expertise in D365 CRM Customer Service and Sales Enterprise modules Outstanding stakeholder engagement skills with both technical and business stakeholders Very strong documentation skills particularly regarding functional requirements Experience with CRM systems integration, data migration and testing methodologies Experience deploying D365 CRM … to Peppermint or other solution layers highly beneficial Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £65k-£71k + bonus + benefits. London & 70% remote. 24 month more »
Employment Type: Temporary
Salary: £70,000
Posted:

Apprentice Service Engineer

Uxbridge, London, United Kingdom
Nationwide Platforms
We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »
Employment Type: Permanent
Posted:

3rd Line Network Engineer

London, United Kingdom
Hybrid / WFH Options
In Technology Group
no two days will be the same. You will get involved with every aspect of Networking be that complex projects, support, pre-sales and service delivery or helping out with Architecture , a brilliant opportunity for any passionate engineer. You will be working on a multitude of projects with the … latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rd line support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying and network concepts and putting into practice more »
Employment Type: Permanent
Salary: £55000 - £60000/annum hybrid working + excellent benefits
Posted:

Global Operations Centre Operator

Central London, London, United Kingdom
Securitas Security Services
support safety and minimize disruptions to business operations. They are an essential part of our security team that focuses on the highest levels of service and safety. The GOC role is varied and critical to the operation, ensuring compliance to the required security protocols, liaising with internal security teams … Provide emergency or critical assistance to employees. Professionally, quickly, and compassionately handle calls and messages reporting security and safety events Delivering a high level customer service at all times. Operate CCTV and alarm monitoring software including C-Cure 9000, Mission Control and Genetec systems. Create reports for any … incidents that may require further action Essential Skills SIA Licence Driving Licence Access to vehicle/good transport links Supervisory experience CCTV knowledge Good customer service IT literate more »
Employment Type: Permanent
Salary: Up to £16.84 per hour
Posted:

Technical Administrator

City of London, London, United Kingdom
Hybrid / WFH Options
Southern Housing
your line manager. What youll need Previous administration experience Experience/knowledge of working within Housing Construction Proven experience of providing high standards of customer service, with experience of managing complaints Ability to use a variety of software packages, including Microsoft, to produce correspondence and documents, and maintain more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Sport and Youth Programme Delivery Lead

West London, London, United Kingdom
Talent Finder
Training: University degree or relevant professional qualification in youth work, community development, or sports management Intermediate proficiency in MS Office applications Enhanced Disclosure Barring Service (DBS) check Level 1 qualification in Football (Level 2 desirable) Experience: Minimum 2 years' experience in leading community sports facilities or funded programmes Proven … track record of working with diverse groups, including disadvantaged individuals Strong organisational skills and experience in budget management Experience in event planning and customer service Knowledge: Sound understanding of business operations and target-setting processes Familiarity with Health and Safety legislation and sports governing bodies Knowledge of project more »
Employment Type: Permanent
Salary: £30,000
Posted:

Smart Meter Dual Fuel Engineer

North West London, London, United Kingdom
Morrison Data Services
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Employment Type: Permanent
Salary: £35,000
Posted:

Microsoft 365 Administrator / SharePoint Administrator

London, United Kingdom
Hybrid / WFH Options
Reed Technology
SharePoint Developer to deliver a robust SharePoint Online platform and act as the Subject Matter Expert (SME) for the Microsoft Collaboration ecosystem, especially within Customer Services and business processes. This great opportunity to join a large and established IT Function who continue their transformation and digital journey. In this … Qualifications: Related Microsoft Office365 certifications. ITILv3 (or above) certification. Proven experience as a SharePoint/M365 Administrator. Strong understanding of SharePoint architecture, configuration, and customer processes. Knowledge of SharePoint and M365 security models, permissions, and user authentication methods. Experience with SharePoint migration, upgrades, and patch management. Excellent communication and more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Junior Ecommerce Manager - Eco Sneaker Fashion Brand

West London, London, United Kingdom
Recruitment Revolution
to hear from you. Role Info: Junior Ecommerce Manager Onsite: White City, London £30,000 - £35,000 Plus Bonus and Benefits Package Product/Service: Handmade Premium Vegan Shoes with heavy celebrity following Culture: Sustainability, Community, Integrity, Positivity Partnerships: Soho House & Co, Nordstrom, Neiman Marcus, Bergdorf Goodman, The Conservatory … to consumer Ecommerce P&L and activation plans + Delivering the CRM/email programme + Taking ownership of the website + Delivering exceptional customer service What your day might look like: + Delivering annual KOI targets: sales, traffic, returning customer rate, conversion rate, average order value … + Analysing performance with regular reporting of key actions and recommendations + Collaborating with sales, customer services, marketing and management to understand results (e.g. ROI) and develop recommendations for future activities based on insights + Working closely with the Head of Ecommerce, developing and implementing the email marketing calendar more »
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer

Romford, London, United Kingdom
Future Engineering
Field Service Engineer Romford £35,000 - £37,000 basic + Bonus + Training + Technical Development + Pension + Company Van + Early Finish + Limited Weekends + Paid Qualifications + ' Immediate Start' Finish work before 5 PM and do not work on the weekend! My client promotes work … and values hard work. This company has recently opened a dedicated training centre for their current and future employees. If you are a Field Service Engineer looking to work for a company who will ensure you are fully qualified to do the job. This company has massively grown over … the last 5 years due to industry leading customer service. Due to growth they require a Field Service Engineer to join the team who cover home counties and London. Be rewarded with a great bonus for just doing your job. Your Role As A Field Service Engineer more »
Employment Type: Permanent
Salary: £35,000
Posted:

Charles River SME Support Analyst

City of London, London, United Kingdom
Hays
Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. Users based in London … a bonus. Demonstratable ability to liaise with stakeholders at all levels to develop requirements to develop technical solutions. Strong attention to detail and excellent customer service orientation. Certifications are highly regarded. The ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise … ideas to stakeholders and display excellent interpersonal skills Creativity: Creativity is needed to help invent new ways of approaching problems and developing innovative applications. Customer-Service: When dealing with clients and other team members, you need good customer service skills to answer questions and fix issues. more »
Employment Type: Permanent
Salary: £85,000
Posted:

Quality Assurance Manager

London, United Kingdom
Hybrid / WFH Options
Chartered Institute for Securities and Investment
adherence to deadlines. Minimum A level or level 3 qualification or equivalent education. 2+ years experience in a professional role involving quality assurance and customer service. Quality Assurance Manager Benefits: Salary: c.£30,000pa to £33,000pa, depending on experience. 7.5% company pension contribution, with an additional travel allowance more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Senior Online Merchandiser

London, United Kingdom
TRP Recruitment
The successful applicant will have previous experience in trading and merchandising online. Main responsibilities will include: Work alongside the merchandising team Work alongside online customer services Responsible for assisting the co.uk and .com sites using multiple platforms. Ownership of web KPI- Gross/Net sales, Conversion, AOV, UPT. Responsible … for content, product and stock accuracy on the web. Support day to day online merch entailing customer journey, landing page and checkout Take initiatives on developing a seamless user experience on the website. Ownership of online merchandising Assist in producing weekly trade reports. Work alongside the online executives to more »
Employment Type: Permanent
Salary: £35,000
Posted:
Customer Service
London
10th Percentile
£26,250
25th Percentile
£31,750
Median
£43,000
75th Percentile
£66,000
90th Percentile
£83,750