26 to 50 of 101 Customer Service Jobs in Hampshire

keen and developing their skills in a small family run business. The Role: Air Conditioning Installation/Maintenance Boiler and Gas installation/Maintenance Customer Service Monday - Friday (9am - 5pm) The Person: Air Conditioning Qualification/Experience (2+years) Gas Register Qualification (Preferred) Drivers Licence Needed Customer Service more »

Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence … and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in a fast-paced environment and … have a knack for troubleshooting and customer service, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a Service Desk Analyst ? Collaborating closely with team members more »

Service Manager - Eastleigh - Monday to Friday - 08:00-17:00 - 42 hours per week Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Speedy are the UKs leading hire provider with the … widest range of tools, specialist hire equipment, plant and support services everything for every job! A fabulous opportunity has arisen for a Service Manager to manage all aspects of the service department in a proactive and effective manner. Your key responsibilities will include ensuring excellent operational and customer service standards at all times, health and safety compliance and overall management of the workshop team. What youll need: Proven experience of managing a workshop team, ideally within the hire industry or similar Strong engineering background ideally with experience of working on generators or compressors Good level of more »

Technical Customer Support Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance (After probation … Due to the growth plans out client is looking to recruit someone to support customers with technical and IT related issues. As a Technical Customer Support you will be responsible for Assisting clients with any technical issues that they have with their software. Answering calls and e-tickets from … specific incident level detail within a ticketing system Developing and maintaining a knowledge base of the enquiries you are dealing with. Assisting the internal Customer Support team with technical enquiries that they encounter with clients. Liaising with software partners to ensure high level of service for our clients. more »

a week, gradually decrease to 1 day a week on site Experience Required: Excellent written and verbal communication skills, with a confident telephone manner. Customer facing with good customer service skills. Committed to ensuring customer support issues are resolved within agreed time limits. Ability to manage … Testing and evaluating configuration and release changes. Applying configuration changes and fixes to a "live" environment. Upgrading sites with new releases and fixes. Supporting customer implementations and site "go-lives". Provide training to customers and colleagues as required. To carry out any other support duties as the service more »

IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile … least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a passion for customer service and a proven competency in IT infrastructure and end user support. Your role will be predominately be based in Basingstoke, although travel … to customer sites will be required as part of the role so you will need to have a full driving licence and have your own vehicle. Are you the right person for the job? Minimum of 4 years' experience in an IT support environment, or a strong IT background more »

Basingstoke Job Type: Permanent Benefits: 25 days holidays + 8 bank holidays Discretionary annual bonus Company pension scheme membership The Role: To lead a Customer Services team in consistently delivering excellent service across all propositions. This involves providing leadership, developing the team, managing performance, fostering a customer … centric culture, improving processes, collaborating with other teams, ensuring quality, managing stakeholders, communicating effectively, and encouraging innovation. Responsibilities: Leading and managing a team of Customer Service Representatives. Guiding, coaching, and evaluating every team member's performance. Addressing any issues promptly and creating a positive environment where everyone feels … through changes with clear and effective communication. Ensuring team adherence to defined practices and procedures to maintain consistent and compliant output. Proactively reviewing the customer environment to drive continuous improvement initiatives. Implementing changes to enhance effectiveness and efficiency, applying systems thinking logic daily. Ideal Candidate Profile: Have a minimum more »

etc Providing basic training and guidance to users on IT tools and best practices Coordinating and training admissions staff to ensure consistent and effective service delivery Monitor and manager IT helpdesk tickets, ensuring timely responses and resolutions Documenting technical procedures and issue resolutions for future reference Represent COPC with … role, below is what we would need from you: Strong problem solving skills and the ability to troubleshoot technical issues efficiently Excellent communication and customer service skills to assist users effectively and convey technical information clearly Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »

Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive … all systems, both within Azure and locally are completed Assist with the delivery to KPIs for the IT team to drive revenue, quality and customer experience Assist with delivering the security strategy for the business alongside the IT Manager to protect the business from internal and external threats Undertake more »

whilst Fibre Engineers are onsite and ensure processes are being followed to protect teams and H&S standards. You will ensure the level of service provided is fully compliant with customer requirements and organisational targets are being met. Key Responsibilities: • Provide technical support on all systems used by … the business. • Liaise with Service Centre (SC) to ensure all the days’ Fibre jobs are covered and assist in completing jobs if required. • working with the SC to assign tasks where required to the appropriate engineers. • Complete necessary audits required monthly including stock, van, H&S and quality reporting … Engineer then follow PIP process. • Coach team to drive improvements. Call or meet with Engineers to discuss performance and improvement, to include efficiency targets, customer satisfaction rates, compliance issues and behavioural issues. • Strong communication skills are absolutely essential; ability to communicate between co-workers and third parties • Report incidents more »

Sterling Personnel is currently recruiting for a Network Service Co-ordinator on behalf of our client based in Southampton . Summary of Position : Due to continued growth and expansion, we are looking for a Network Service Co-ordinator to join our client's successful team. With offices in … Updating customers with fault progress and timescales regularly Ensure all internal systems are updated with the provision changes Competencies Required : Time Management Skills Excellent customer service skills Be able to work within a team as well as on own initiative Be able to adapt to change Excellent telephone … An understanding of PBX/Hosted telephone systems (Cloud) Experience using WLR ordering portal Benefits: Competitive salary 23 days holiday (moving to 26 with service) Pension Death In Service Insurance Health Insurance Employee Assistance Programme Free treats and refreshments Modern Offices Free Parking Fun Team Events Perkbox Development more »

Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for someone who wants … to come join an outgoing service desk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to progress your career. There is an on-call expectation with this role of once a … in-house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »

Strong communication and organisational skills. Excellent analytical and planning skills. This role would suit an individual with experience in any of the following roles; customer service, supply chain, purchasing, buying, procurement, inventory control, stock control, demand planning or supply chain planning Key responsibilities for a Supply Chain Coordinator … development and implementation of cost-effective and integrated supply chain management solutions. Support the demand management objectives. Support the development of relationships with key customer supply teams. Support the supply chain Manager in implementing and maintaining procedures and processes necessary to drive continual improvement. Ensure administrative policies and procedures more »

recruitment of personnel, ensuring adherence to Fareport Safer Recruitment policies, and ensuring effective delivery of induction and training for all new staff. Ensuring outstanding customer service, and successful outcomes for learners and employers. Key responsibilities include: Responsible for timely planning and execution of all Fareport Skills Bootcamp programmes more »

software Providing basic training and guidance to users on IT tools and best practices Coordinating and training admissions staff to ensure consistent and effective service delivery Documenting technical procedures and issue resolutions for future reference Handling of sensitive information with confidentiality and adherence to data protection regulations About you … Strong problem solving skills and the ability to troubleshoot technical issues efficiently Excellent communication and customer service skills to assist users effectively and convey technical information clearly Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Proficiency with a range of more »

solutions in Hampshire and beyond, they pride themselves on providing top-notch services to their clients. Role and Responsibilities: Solve IT issues and provide customer service. Assist senior technicians with challenging tasks. Work on infrastructure projects. Collaborate with other IT technicians. Participate in project works related to network engineering. … maintenance tasks, such as updates and patches. Skills: Experience in helpdesk-level support. Knowledge of Microsoft Server, 365, and Azure. Passion for IT. Strong customer service skills. Ability to diagnose, troubleshoot, gather information, and provide solutions for a diverse range of technical problems. Self-motivated with a keen … Working week: Monday - Friday (37.5 hours per week). Benefits: Generous holiday allowance (28 days, including bank holidays with additional days for years of service). Clear progression pathways. Comprehensive training in Level 4 Network Engineering. Work social events. Pension scheme. Prospects: Joining our client's team as an more »

of Pega-based platforms and applications. Pega System Architect or Pega Senior System Architect certification (v8 preferred). Hands-on project experience using Pega Customer Service Framework (with or without an industry focus). Strong interpersonal skills with high levels of customer empathy. Hands-on experience using more »

systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed … infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »

level, with some network knowledge as well. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. THE REWARDS Youll earn a competitive salary (£25-28K dependant on experience) and take advantage of a more »

for the energy they use. We are dedicated to championing renewable energy solutions that significantly reduce environmental impact. Our commitment extends to delivering exceptional customer service and building robust community relationships to drive towards a greener future. Currently, we are in search of an experienced Financial Controller to more »

Positions Available 2 Closing Date Friday, 28th June 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Team working Creative Non judgemental Patience Physical fitness Qualifications English & Maths GCSE or … UK to the rest of the World. We have an unrivaled reputation for providing durable and cost-effective products, offering dedicated technical support, exceptional customer service, and product warranties to our clients. We have won multiple awards for delivering top-notch data destruction technologies to Data Centres, Defense … and Security, Financial Institutions, Healthcare, IT service providers, and data-centric organisations. more »

software & services provider to the Financial Services sector. Due to rapid growth additional Pensions Administrators are required to join an expanding team to help service outsourced clients to the highest standards. In this role you will work alongside other members of the outsourcing team to deliver an excellent outcome … times Sharing knowledge with colleagues Self-motivated approach to professional and personal development Willingness to learn Enthusiastic, positive, and flexible approach to work Excellent customer service skills Able to organise workloads, prioritise and meet deadlines Strong communication skills, both written and verbal Proficient IT skills Strong team player more »