Suite 1A Eden Point, Three Acre, Cheadle, Cheshire, England
JTRS LIMITED
Apprentice Sales Administrator for a Technology Solutions Provider based in Cheadle. You will undertake your Level 2 CustomerService Practitioner qualification. Role Ensuring clients receive support, product and service in timely manner Customer data capture and order reporting Order processing Building and maintaining client relationships Preparing … sales reports and renewal reports for customer Monitoring and assisting client requests Providing first class service to customers Training Intermediate Level 2 Apprenticeship in CustomerService, including NVQ and functional skills maths and English. Work based learning. A great opportunity to develop your career with an … employer who supports continuing professional development. Apprenticeship Standard Customerservice practitioner (level 2) Training Provider NORTH LANCS. TRAINING GROUP LIMITED(THE) Working Week Monday - Friday 8.30am - 5.00pm/45 minutes lunch/38.75 hours per week. Expected Duration 17 Months Positions Available 1 Closing Date Saturday, 7th September more »
A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customerservice and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 CustomerService Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customerservice and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 CustomerService Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »
Employment Type: Permanent, Part Time, Work From Home
Customer Care Specialist Sea Logistics | United Kingdom | JR2405_0027 Are you looking for a career in a freight forwarding and want to work for the world's number 1 sea freight forwarder? Then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team … as a customer care specialist. YOUR ROLE We are currently recruiting a Customer Care Specialist to join our International Supply chain management department, who will be responsible for daily direct interaction with our internal and external customers, proactive customerservice in a timely and professional fashion … problem solving, customer follow up, interaction with our sales colleagues. And equally as important, ensuring that our Operational Care Centres (OCC's) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. The Customer Care Specialist is responsible for more »
Macclesfield, Cheshire East, Cheshire, United Kingdom
Ricoh
about Ricoh Today What you will be doing We are currently looking to recruit a well-motivated Site Services Specialist to deliver an exceptional customerservice by offering a support in a print and mail room function, which is aligned to Ricoh`s Lines of Business and the … Customers` requirements, for one of our prestigious clients based in Nottingham. To deliver an efficient Print Room Service and Service Bar to the customer, to meet agreed SLA’s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service … provided. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customerservice are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the more »
Service Desk Agent Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line team based within our office in Manchester. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. Your experience Educated to GCSE more »
ensure an effective, efficient and compliant operation that meets all the conflicting needs of the business. Ensure that the short-term resource plan satisfies service and compliance requirements. Delivering exceptional customerservice at every touchpoint. You will play a pivotal role in the delivery of the Aether … customerservice standards, supporting the Aether operation to deliver Manchester Airports most premium customer journey. Responsible for opening and closing Aether terminal and facilities. Undertake equipment checks and testing of operational areas and write duty logs and notices with agreed protocols. Respond to security breaches, incidents and … on-the-job coaching, however you do need: Excellent leadership and people management skills Experience of leading and managing a team in a legislated service delivery environment First class customerservice skills able to demonstrate experience of building effective, lasting professional relationships with customers. Excellent resource utilisation more »
Service Desk Agent Are you looking to start your IT career? Do you enjoy CustomerService? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed … people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customerservice while problem … solving and dealing with an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a more »
Unit G, Millshaw Business Living, Global Avenue, Leeds, England
SECOM PLC
Secom PLC in Leeds are recruiting for an Apprentice Client Relation Advisor, the successful candidate will work towards a Level 2 qualification in Customer Service. Role As a Customerservice Apprentice/Client relations advisor Apprentice your training will include: • Answering incoming customer calls promptly and … efficiently • Responding to and taking necessary actions on customer emails ensuring timely and effective communication. • Updating the SECOM operating system with accurate and comprehensive information, logging all customer requests and incidents. • Conducting cross-referencing and verification of information using the SECOM operating platform to ensure data accuracy and … company and client expectations. • Collaborate with regional management, National Accounts, and other stakeholders to identify and escalate any issues or queries that may impact service delivery to clients. • Perform cross-referencing of SECOM's operating platform to ensure accurate and up-to-date information. • Efficiently handle and resolve reactive more »
Job summary The role of the e-RS administrator will be to provide a robust and professional service for patients and health professionals. The e-RS administrator will also develop his/her knowledge base to lead and manage specific e-RS worklist tasks. Where appropriate, and practical, the … post holder will also support other projects or pieces of work associated with modernising service delivery. Please Note: Vacancy may close early due to high numbers of applications Main duties of the job We are pleased to announce that we are recruiting for an e-RS Administrator within the … but a very friendly and inclusive place to work. We are looking for a dedicated and enthusiastic individual with excellent attention to detail and customerservice skills. Ability to prioritise their own workload as well as good knowledge of e-RS will be needed for this role. The more »
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
career advancement About the Company: A growing Managed IT Services provider in the North East offers reliable, agile, and innovative end-to-end managed service solutions. The company helps businesses maximize their IT investments within budget, delivering professional yet personal service to build trust and meet customer … management Desktop/server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Maintain accurate issue tracking Deliver high-quality customerservice and follow-up Diagnose and resolve technical issues quickly Conduct client site visits when required Document solutions to build an IT knowledge … IT support or a helpdesk role Strong problem-solving skills and technical knowledge Familiarity with various operating systems and IT fundamentals Excellent communication and customerservice skills Relevant IT or Computer Science qualification preferred Driving Licence Customerservice: 1 year (preferred) Technical support: 3 years (required more »
Stone, Staffordshire, United Kingdom Hybrid / WFH Options
Logic Resourcing Ltd
have a passion for digital technology and IT – You’re looking for a role that offers variety along with the opportunity to combine your customerservice, problem-solving and technical skills. You’re looking to join a company where your efforts are valued and where you can visibly … Holidays Hybrid Working Eye care vouchers Social events throughout the year Company Sick Pay Scheme Workplace Mental Health Initiative This role would suit a CustomerService Advisor, CustomerService Executive or Desktop Support Agent with experience or an interest in anything tech-related such as IT more »
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
CCS Media Ltd
strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Medias product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. CustomerService Provide exceptional customerservice and support to clients. Handle client inquiries, issues, and complaints in a timely and professional … sales reports and forecasts for management. Analyze sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customerservice, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »
safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and learn. … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under the … and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and more »
strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Media’s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. CustomerService Provide exceptional customerservice and support to clients. Handle client inquiries, issues, and complaints in a timely and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customerservice, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »
Stratford-Upon-Avon, England, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customerservice, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that … and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. … will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. CustomerService Excellence : Your soft skills matter! Deliver exceptional customerservice, ensuring our clients feel valued and supported. Experience of supporting more »
office environment. Get hands-on experience while undertaking an exciting array of administration duties. Role The role will involve: Answering telephones and providing excellent customerservice Supporting with customer enquiries and ensuring prompt resolution Proofreading job adverts and descriptions for accuracy and professionalism Conducting copy typing and … store and organise digital files Sending emails and correspondence with professionalism and attention to detail Assisting with additional tasks and projects as needed Training CustomerService Practitioner Level 2. Teaching and learning the skills, knowledge and behaviours within Customer Services. Training schedule has yet to be agreed. … will be made available at a later date. The company is offering long term career progression on successful completion of this apprenticeship? Apprenticeship Standard Customerservice practitioner (level 2) Training Provider THE NVQ TRAINING CENTRE LIMITED Working Week 9:00am to 5:30pm Monday to Friday Expected Duration more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Ancala Water Services (Defence) Limited
Maybe youve been working in a call centre environment and fancy a change of pace. Or maybe youre an experienced administrator who thrives on customerservice excellence. Either way, wed love to hear from you! In this role, youll play a key role inensuring that planned and reactive … that covers a third of the UK, weve got a big job on our hands! Thats why were looking for process-driven, resilient and customer-focused individuals to join our team. You will be accountable for the planning and scheduling of works for our field teams, contractors, and key … stakeholders undertaking all related activities required to ensure works are completed in line with customer and business expectations. Youll be coordinating a variety of repair and maintenance jobs and liaising with both customers and operational staff to see each job through to completion. Youll also be responsible for making more »
our organisation. We are looking for a strong leader who can drive innovation and is a highly motivated passionate individual who thrives on delivering service excellence. We are keen to have someone join our team who enjoys the fast pace of the digital world and understands public sector service … leadership and Digital technologies and can bring fresh and exciting ideas, together with a can-do attitude and a proven track record of leading Service Delivery Operations within the IT support service; we want to hear from you. The Health Informatics Service is a well-established, innovative … by our dedicated team of health informatics experts who share the sector's passion and values for providing the best possible care, insight and service for patients and customers. Main duties of the job The post will be responsible for the full management duties and the day-to-day more »
Southampton, Hampshire, South East, United Kingdom
Rubix
with plenty of room to make it your own. You will effectively build and develop relationships with our customers, delivering an exceptional standard of service and identifying sales opportunities to maximise revenue growth. Who we are We started with an ambition to disrupt the traditional model of European industrial … pivotal part of the branch team and its success so get ready to be in demand. As long as youre a team player with customerservice experience then this could be the role for you! Ideally you will have some background in manufacturing, MRO, PPE or a trade … you from applying! What could be more rewarding than knowing you are helping to improve UK manufacturing? Role Requirements Generating and following up on customer quotations Processing customer orders accurately and efficiently Keeping track of back orders ensuring the order book is delivered on time and in full. more »
position(8h/week) in our Salomon Store at the Cheshire Oaks Outlet . Your Role You will master all Salomon products and understand customer needs to provide a personalized service. You will accompany and advise customers in order to provide them with a high-level shopping experience, propose … complementary products (additional sales). You will be proficient in Sales Techniques andthe Digital Tools available in store in order to provideoutstanding customer service. You willmaster standard operating procedures, health and safety guidelines, visual merchandisingand community marketing principles. You will be a brand ambassador and leverage the brand service … presence on the sales floor. Main Activities To perform this job successfully, you must be able to perform each essential duty and responsibility satisfactorily: CustomerService: Utilize exceptional customerservice skills, sales techniques and product knowledge to connect customers with the right product and drives sales. more »
Ledbury, England, United Kingdom Hybrid / WFH Options
Synchro
out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customerservice and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. CustomerService: Previous experience in customerservice or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »
Greater Exeter Area, United Kingdom Hybrid / WFH Options
Synchro
out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customerservice and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. CustomerService: Previous experience in customerservice or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »