1 to 25 of 639 Customer Service Jobs in England with Remote Work Options

working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required... more »

do not apply if you are unable to make the commute on a daily basis) Main Duties Manage KPIs on an ongoing basis - covering service, production, and other operational metrics; Proactively engage with different areas of the business to sponsor change and growth in line with company objectives; Perform … maintaining deadlines; Work with finance team to ensure data sources and metrics used for reporting are consistent & robust; Monitoring of complaints and feedback to customer services manager Competencies Experience with SQL Excellent knowledge of reporting and visualization tools MS Excel, Pivot Tables, V- Look up, MS Power BI, PowerPoint more »

Quality Commission, our aim is to be the best employer and provider of NHS 111 services in the country, consistently offering excellent performance and customer service. Job Overview We are seeking an experienced Tactical Planning Lead to join our team. Reporting to the Tactical Planning Manager, you will lead … centre estate, covering both health advisors and clinical practitioners. As the Tactical Planning Lead, you will ensure the right resource capacity to deliver great service to our customers and provide expert-level understanding of planning and scheduling methodology. Key Responsibilities Support the creation of a robust Tactical Planning framework more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »

Job Title: Online Sales & Customer Service Administrator* The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. *Location: Carlisle* J T Dove Limited are the leading independent builders’ merchants covering North East England, The Scottish Borders, Cumbria and Teesside. … heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full. Operating for over 150 years, our unique structure as an Employee … ensures all colleagues share in the success of the business and preserves local, long-term employment for all. *About the role of Online Sales & Customer Service Administrator at JT Dove:* We are currently recruiting for an experienced Online Sales & Customer Service Administrator to support our growing more »

at Home Group. Youll provide excellent administrative support to our Repairs and Maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service. Typical day as our Administrator Ensuring our systems contain accurate, real-time information including maintenance works required on our customers homes Responding to … customer, colleague, and supplier enquiries through our email inboxes, as well as answering telephone queries Using our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated Ensuring our trade operatives know each day what they need to do, where they need to more »

Customer Success Executive - International Water Industry Location: Oxford OX1 1XX (hybrid working option available) Salary : £26,000 - £28,000 per year, dependent on experience (with a 6-month probationary period) plus quarterly bonuses Contract : Full time, Permanent, 09:00-17:30, Monday to Friday Due to continued growth and … expansion, we are recruiting for an ambitious Customer Success Executive who wants to grow quickly in an entrepreneurial environment. GWI is expanding our Customer Success team in line with some exciting changes within the company, which will involve offering even more support to our subscribers than we do … . We publish market leading magazines, databases, and reports on the international water industry. Additionally, we run a series of successful international events. The Customer Success Executive will be working on the publishing side of the business, focusing on supporting our highly successful Sales Team who sell databases (such more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working, average 1 office day per week … a?Telemetry Engineer?to join the operational technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we more »

recruit two Housing Options Officer on a 3-month temporary basis. The Role: The purpose of this role is to provide a front-line, customer-focussed service to individuals and families experiencing housing difficulties. To assess housing needs and provide specialist advice in respect of all housing options … s duties under PtV11 Housing Act 1996, as amended, and ensure that statutory obligations are carried out. Job Description: To provide a comprehensive frontline service to customers seeking advice and assistance with regards to their housing needs, irrespective of tenure, either in person or by telephone. To participate in … of providing housing advice to the public and of liaising with other statutory, voluntary or private sector organisations. Experience of working in a housing service or a similar area of work. Experience of issuing Personalised Housing Plan (PHP) Experience of writing s184 decisions Willingness to work in the office more »

Shopify, On Buy and Ebay stores. Responsible for the overall eCommerce Strategy, helping develop and execute a comprehensive e-commerce strategy to drive sales, customer acquisition, and retention. Improving sales & conversion through launching additional online sales & conversion drivers including add to basket, upsell and cross sell products, product recommendations. … channels Co-ordinating with the supply chain team to manage inventory levels and fulfilment processes, to minimise stock ours and overstocks. Optimizing the online customer experience to improve usability, engagement, and satisfaction to drive conversion and retention. Developing and implementing best practices for UX/UI design and A …/B testing. Managing the trading on Marketplaces including the upload of products, marketing campaigns and service level attainment. Leading the holistic traffic management and digital marketing campaigns across all digital marketing channels to achieve sales targets. Leading and mentoring a team of ecommerce professionals. Fostering a collaborative and more »

CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … base, developing revenue opportunities for our company whilst adding further tangible value to our clients' businesses. You will also be responsible for keeping our customer database up to date by verifying and updating records resulting from interactions with clients and maintaining a pipeline of potential revenue opportunities. You will more »

Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You’ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »

They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and … solving of unresolved issues via SQL. -Resolving incidents and service requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified more »

tasks, which in agreement with stakeholders will stop/start or continue. You will manage and oversee process improvement, focusing on cost efficiency, leading customer service, reducing duplication and data driven insights. Where possible working to see where processes can be automated. Demonstrable experience of managing projects to … and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: Birmingham Watford With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours more »

in technologies such as Unity, WebGL, Three.js, and Flask. • Coding skills in JS, Rust, Python, C#. • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Expert ability to work independently and manage one’s time. • Expert mentoring skills necessary to provide support and constructive more »

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … and more. They are now seeking a UX/UI Designer to join the team and contribute to their mission of delivering the best service possible to their customers. The Role As a digital-first FinTech company, they are looking for a talented UX/UI Designer to help … your unique design expertise. Collaborating closely with the Design team and the wider business, you’ll play a key role in enhancing the overall customer experience, making it one that users are excited to engage with. About You They value creativity, tenacity, and being an all-around good human more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »

Proficiency in Greek as a minimum Key Responsibilities: Design Leadership: Lead the design process for new lift systems, ensuring compliance with industry standards and customer requirements. Product Development: Work closely with the R&D team to bring new lift products from concept to production. Collaboration and Innovation: Collaborate with … to integrate innovative solutions and technologies into lift systems. Documentation and Quality Assurance: Create and maintain detailed technical documentation for manufacturing and field support. Customer Focus: Collaborate with sales and customer service teams to address customer inquiries and incorporate feedback into product development. Order Placement: Be more »

Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services The Data Analyst for Data Operations will be responsible for managing stakeholders, gathering more »

their products and services. Their innovative banking platform empowers individuals to manage their finances effortlessly. They achieve this through cutting-edge technology and outstanding customer service, all made possible by an incredible team of talented individuals – and that’s where you come in. Their digital marketing team excels … areas requiring the unique touch you'll help develop. Working alongside UX Designers, Digital Designers, and Content Creators, you’ll contribute to creating a customer experience to be proud of. About You They value creativeness, tenacity, and being an all-around good human, alongside your skills and experience. They more »

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »

the ERP system and manage any changes and software add-ons. Measure the performance of existing suppliers through tracking of KPIs, delivery performance and customer service. Maintain and build strong relationships with suppliers and continue to work closely with them to make continuous improvements. Work with the Finance Director more »

sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »

Product Manager who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a deep … the development of product strategy, ensuring alignment with business goals and market positioning. • Collaborate with cross-functional teams including Design, Engineering, Sales, Marketing, and Customer Service to deliver innovative solutions. • Understand user needs and market trends to enhance product user flows and contribute to strategic product differentiation. • Support … of key performance indicators (KPIs), contributing to the assessment of project success and overall company growth. • Engage in user research activities to help identify customer pain points, validate hypotheses, and test product features. • Conduct user research to understand customer pain points and utilize market trends to inform product more »

customers the freedom and assurance they need, we’ve made sure growth is a given – professionally and personally – so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts … in London or Liverpool and at home. Requirements: Perform regular reviews of data held in applications to identify inconsistencies, duplicates or quality issues within Service Now and CRM. Perform application health checks, raising concerns to IT support as appropriate Ensure systems configurations within Service Now are fulfilled and … changes (e.g. starters, leavers) are catered for on the system and licence allocations updated accordingly Ensure users are trained appropriately in using CRM and Service Now applications, including creating/maintaining training materials Work remotely (on a hybrid basis) and support remote users where applicable Create and modify reports more »