Suite 8, Crystal House, New Bedford Road, Luton, England
PARAGON TRAINING (UK) LTD
This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training … programmes. Role Leading the end-to-end sales interaction with an allocated customer portfolio Managing sales internally within the organisation Retaining and growing a number of existing customer accounts Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close … up-to-date product knowledge in order to keep customers informed of our products and services Training Studying over 15 months to achieve a CustomerService Specialist level 3 qualification Training delivered by specialised Tutors and Guest Speakers Sessions delivered face to face and remotely over Microsoft Teams more »
test and hold a full UK driving license (no more than 6 points). Key responsibilities Flexibility to adapt working hours to meet with customer/client requirements. Provide excellent CustomerService to meet the standards expected of M Group. Adhere to strict health & safety guidelines. Calling … to recognise health & safety risks and report accordingly. Carry out ad-hoc work as and when requested such as carrying out surveys or verifying customer details Achieve and exceed work performance targets and adhere to ISO 9002 procedures Other duties may be undertaken as and when required, in particular … ensuring conformance to health and safety requirements Self-motivated and organised as this is a lone working role. Dedicated to the provision of excellent customer services Desirable Experience within a meter reading role and ideally smart meters. Some electrical knowledge and have proven background through recognised apprenticeship or hold more »
both parties Committed to staff development and training As a Helpdesk professional we are looking for someone with an excellent telephone manner and great customerservice skills. The ideal candidate will have a strong technical background ideally having worked in an IT Helpdesk type role. We can also … consider a recent IT or Computer Graduate that is technically minded and has some customerservice skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects of the business Main Responsibilities: General administration, including:- Understanding the … You will need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes more »
surrounding areas, fitting showroom displays and servicing our products in end users homes. Role Installation and inspection of displays in retailer showrooms, building on customer relationships Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms Carry out saleable services to … Telephone responses to aid and advise customers over the telephone - troubleshooting To be able to handle difficult conversations whilst remaining professional Liaise with the customerservice team – updates to visits Maintaining recognised van stock To represent the company in a professional and competent manner Promote Lakes with every … service visit Training Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway. Includes maths and English Functional Skills at Level 2 if applicable. Delivery method of training to be confirmed. Fully trained member of the more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Be Technology
and assist with IT Projects & Migrations for clients Excellent communication skills and team player Be decisive and have the passion to problem-solve Strong Customerservice skills Skills required/Desirable: 2+ years of It Experience within a similar role Windows management & troubleshooting experience Networking troubleshooting - DNS, DHCP … . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, CustomerService, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. more »
the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic … platform to grow and progress within GAP Group. A typical day for the HSC will include: Processing all hire desk administration including customer and supplier queries Managing approx. 40-50 incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities … Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is essential Excellent customerservice skills with a focus more »
support to the IT Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customerservice skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. You will be based in Bury … St. Edmunds and you will perform relevant tasks. This can include: Manage the requests for access to software applications from Approval stage to gaining customer satisfaction to allow request closure. Raise PO requests for software and hardware. Assist with gathering data and carrying out actions to ensure compliance. Produce … data Ensure the software catalogue is up to date. Required Experience: 4+ years' experience working in an administrative role Microsoft Office 365 skills Excellent customerservice Excellent collaboration skills with both internal and external partners Qualifications: Familiar with ITIL and ITSM processes. Familiarity with Service Now & Intune. more »
Hertford, England, United Kingdom Hybrid / WFH Options
Zoocha
a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customerservice and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customerservice looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »
Do you love all things tech in the retail or hospitality industry? Would you like to join our team of talented Hardware Service Engineers? We are a global software company providing innovative booking system technology for the hospitality, workplace and venues industries. Role As an EPOS Support Engineer (ICT … set to better serve our clients What we are looking for: Able to drive and have a full UK driving licence Have a great customerservice attitude Experience of supporting a diverse range of customers Great communication skills, particularly experience of customer interaction Previous retail or hospitality … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade C/4+ (Essential more »
alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customerservice to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customerservice skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »
alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customerservice to all Users of the service. Create and maintain relevant technical documentation and knowledge articles. The successful candidate will be able to … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customerservice skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »
Employment Type: Permanent
Salary: £38000 - £42000/annum Comprehensive range of Employee Bene
the role. This is a true Account Management/Customer Services position, working for a small and successful IT Support company, ensuring their clients needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering … systems, purchasing of new hardware/software. why you should apply. This is a really interesting opportunity for someone who really takes pride in customerservice and offering a personal service. You will work within a busy team to ensure customers are always satisfied. The client is proactive … with free parking on that note a driving licence is highly desirable too. what were looking for. The ideal candidate will be a dedicated CustomerService professional within a year or so experience in the IT industry. We need someone who can produce high quality quotes, business proposals more »
for a Technical Administrator to join our team based in West Thurrock. We are looking for someone who is personable, organised and has excellent customerservice skills. Responsibilities: Coordinate and support the Goods In department Receiving samples and logging their arrival Logging the samples into the Laboratory System … spreadsheets Key Requirements: Previous experience in an administration role is beneficial but not required Good IT literacy skills, especially Excel Excellent communication skills Excellent customerservice skills Professional and responsible Full UK driving license Personable and customer focused You will need to have strong administration skills with more »
Rickmansworth, Hertfordshire, South East, United Kingdom
Clinisupplies
strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role Overview: We are seeking a dynamic and compassionate outbound customerservice specialist to join our team at Clinisupplies. Clinisupplies are transforming products and services to help people with continence challenges live more freely … exhaustive list of all the duties that you may be required to do. Make outbound calls to welcome new consumers to the Home Delivery Service Make outbound calls as part of marketing campaigns and consumer focused programmes, with a view to ethically increase market share. Provide insights and feedback … Matter Expert in your field. Report from various internal databases Update internal databases, abiding by GDPR regulations. Work collaboratively to ensure all Contact Centre service levels are achieved in line with agreed KPIs. Experience and Skills Required: Youll have: Background of working in consumer facing roles with experience of more »
managing a team of Drivers Experience in managing a small logistics operation in a fast-paced environment Proven track record of delivering high-quality customerservice and meeting KPIs Excellent leadership, communication, and interpersonal skills Strong organizational and time-management skills, with the ability to multitask and prioritize … effectively Analytical and problem-solving skills Ability to work under pressure and meet deadlines Attention to detail and accuracy Flexibility and adaptability Strong customerservice orientation Benefits: Permanent - Full time position Full Training Provided 25 days holiday + 8 bank holidays Death in service X2 Join our more »
trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and many more! Do you have experience managing relationships with large clients, a passion for giving great customerservice, and a desire for a role where no two days are the same? If so, wed love to hear from you. These … of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road but will also continue supporting them for the duration of the claim. You could be arranging provision of replacement vehicles … fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customerservice i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change more »
Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What you will do You will be involved in attending and undertaking service work of security systems at a range of customers from commercial, domestic, and integrated systems A key point of contact for a number of … be responsible for ensuring their security engineering needs are met Ongoing training will be provided for you How you will do it Provide excellent CustomerService to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service … within Fire & Security industry- ideally having Intruder Alarms, Access Systems and CCTV experience Driving license Ability to lift and climb ladders Always deliver excellent CustomerServicemore »
2 LISCOMBE WEST, LISCOMBE PARK, SOULBURY, LEIGHTON BUZZARD, England
PAASE DIGITAL LIMITED
support to Account Managers on a wide variety of client accounts. Build detailed, accurate and insightful weekly and monthly reports and also provide excellent customerservice and communications in this client-facing role and assist in the delivery of tasks and projects. Role Build and maintain Revenue Trackers … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customerservice and ensure the smooth running of client accounts Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets … Closing Date Saturday, 22nd June 2024 Start Date Thursday, 27th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative GA4 and Data Studio experience Qualifications Math and English more »
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
MSX International Limited
you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customerservice experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »
Colchester, England, United Kingdom Hybrid / WFH Options
MSX International Limited
you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customerservice experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »
Our client is s customerservice focused individual, who is technically minded, to assist the team and customers by providing Technical Support . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technical support to customer, troubleshooting, assisting with technical issues … presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary £35,000-£45,000 Free parking Experience required: UK Drivers License Strong CustomerService skills Ability to built rapport with customers Strong IT skills, with a keen interest in Technology is advantageous Experience in managing a more »
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »