1 to 25 of 348 Customer Service Jobs in the East of England

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and many more! Do you have experience managing relationships with large clients, a passion for giving great customer service, and a desire for a role where no two days are the same? If so, wed love to hear from you. These … of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road but will also continue supporting them for the duration of the claim. You could be arranging provision of replacement vehicles … fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change more »

is required formanufacturerbased in Kings Langley The Internal Sales Engineer/Graduate Sales Engineer/Technical Sales Executive will be responsible for dealing with customer questions, handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support. The successful Internal Sales Engineer/Graduate … Sales Engineer/Technical Sales Executivewill have an engineering qualification/Degree and either have some experience in sales/customer service or a recent Graduate looking for their first engineering sales position. Package Paying up to £30,000+ commission Private healthcare 5% Pension Contribution Officed Based Role … Handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support Selling a range of fluid handling equipment, including Valves, Fittings, Regulators, Hoses, Filters, Instrumentation, and Measurement Devices. Resolve technical issues and advise customers of the options available to solve their problems. Being responsible for more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

from raw material getting to site to product delivery to the customer. You will also be responsible for: · Being the interface between Business Assistants, Customer Service and Production. · Ensuring correct and timely requests for raw materials. · Working in accordance with company's values, HR and HS&E policies more »

the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … managing all support requests through to resolution whilst building relationships with our internal customers. Principal Accountabilities: Being first point of contact for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a … timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves Diagnose and resolve basic issues with laptops, desktops, mobile phones and printers Identify and troubleshoot basic network issues Provide support for standard more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviors form the basis of our culture and are a guide to the way we work as … and legislative requirements by standardizing operational technical documentation and SOPs, ensuring they are easy to understand, use, current and compliant. Stakeholder Management - Build effective customer relationships, communicating clearly with all company stakeholders, managing expectations as required. Work closely with L&D colleagues and SMEs to gather all necessary information …/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time We celebrate diversity by running a calendar of events throughout the year. We have more »

Pirtek Ipswich are looking for a Mobile Hydraulic Field Service Technician to join their team based in Ipswich . You will be working on a full-time, permanent basis. The Mobile Hydraulic Field Service Technician role: We are expanding our team and are seeking an outgoing and competitive … Mobile Hydraulic Field Service Technician, servicing on site hydraulic hoses replacements. We are looking for a self motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. Our technicians … must have a flexible approach to working hours - once you have undertaken training and progressed to the role of Field Service Technician you will be required to participate in a standby rota to provide 24-hour operational service throughout your local area i.e., one day per week and more »

purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers. MM Flowers values and behaviours form the basis of our culture and are a guide to the way we work as … systems, processes and procedures providing technical support for the operational teams while maintaining and promoting technical and quality standards in line with business and customer needs. Assessing stems/bouquets against the specifications to demonstrate quality performance of MM Flowers and its growers. Reporting Results back to growers and … internally drive continuous improvement. Use inspection process and data to support growers/suppliers deliver consistent raw materials and service to MM. Accurate assessment of raw material inspected. Accurate recording of findings with supporting photographic evidence where visualisation adds value to inspection data. Complete and send grower/supplier more »

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is … largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where possible, and escalate when needed Keep abreast of issues for customers and update them more »

BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »

Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications more »

Field Service Engineers Required - Immediate Start!!- Home Based (Commutable from Watford, Ealing, St Albans, Harrow, Luton, Hemel Hempstead & Surrounding Areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist … vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

external resource. Agree safety, commercial and operational targets with Contract team. Monitor and review regularly performance against agreed internal and external targets Interface with customer and manage and develop the relationship Plan and manage workload in line with customer requirements Preparation of project level design programmes and cost … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Cennox provides a maintenance service to our customers in the financial and retail industry on a range of self-service devices. As a Field Service Engineer, you will be the face of Cennox when attending customer sites to resolve faults and carry out general maintenance. We … training, development and your day to day role. We have an abundance of 'can-do attitude' and a desire to provide the best possible service to our customers. At Cennox, being part of the team is important to us and we are looking for people who have a positive … make it happen' approach and who want to learn and enhance their skills. Are you happy to be 'on the road' and travel to customer sites daily? Do you have a UK Driving licence and RTW in the UK (essential) Have you worked on ATM's, vending machines, gaming more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

and PUWER) Helping to prolong the life of equipment by spotting any potential defects as early as possible Always providing an exceptional level of customer service, whilst representing our brilliant company professionally Don't worry, if you are successful you will join an award winning, 16 week, Engineer … as an Engineer Surveyor: A starting salary of £40,500 rising to £45,423 after 1 year and then £50,347 after 2 years service* Up to 10% pension contribution £5,500 car cash allowance and paid travel time 16+ week award winning and bespoke, industry leading training programme … equipment ) The ability to communicate complex and technical problems with ease A good level of IT and literacy skills in order to complete detailed customer reports Apply today: Contact Jordan Hamer on 07757 674 066 or click apply more »

PE32 2, PE33 0, PE33 9, PE34 3, PE34 4, PE37 7, PE37 8, PE38 0, PE38 9. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance … based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

You're a Field Service Engineer/Installation Engineer with an electrical bias. You'll be servicing cranes and lifting equipment on sites across the East Anglia region. With full training and great career prospects this is the ideal opportunity for someone seeking a new challenge where no two … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our industry leading Cranes and Materials Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »