Remote Customer Service Jobs in the East of England

1 to 25 of 88 Customer Service Jobs in the East of England with Remote Work Options

Field Service Engineer, Biomedical Equipment

Harlow, London, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £30,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Quality Co-Ordinator

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Field Service Engineer

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Dawsongroup plc
Field Service Engineers Required - Immediate Start!!- Home Based (Commutable from Watford, Ealing, St Albans, Harrow, Luton, Hemel Hempstead & Surrounding Areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist … vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
Employment Type: Permanent, Work From Home
Posted:

Claims Technician FTC

Rayleigh, Essex, South East, United Kingdom
Hybrid / WFH Options
Pertemps London
claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Vehicle Technical Advisor

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
MSX International Limited
you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »
Employment Type: Permanent, Work From Home
Posted:

Field Service Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
You're a Field Service Engineer/Installation Engineer with an electrical bias. You'll be servicing cranes and lifting equipment on sites across the East Anglia region. With full training and great career prospects this is the ideal opportunity for someone seeking a new challenge where no two … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our industry leading Cranes and Materials Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £40k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Field Service Engineer

Bedford, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
You're a Field Service Engineer/Installation Engineer with an electrical bias. You'll be servicing cranes and lifting equipment on sites across the East Anglia region. With full training and great career prospects this is the ideal opportunity for someone seeking a new challenge where no two … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our industry leading Cranes and Materials Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £40k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Field Service Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
You're a Field Service Engineer/Installation Engineer with an electrical bias. You'll be servicing cranes and lifting equipment on sites across the East Anglia region. With full training and great career prospects this is the ideal opportunity for someone seeking a new challenge where no two … technical expert. · You love a challenge and like working at height. · You're looking for a career not just a job. JOB DESCRIPTION: Field Service Engineer, Installation Engineer - LEEA, Cranes, Lifting Equipment Home based and reporting into our Service Manager, you'll be responsible for visiting customer sites to Install/Test and Commission/Service/Maintain our industry leading Cranes and Materials Handling equipment. This is an extremely varied role, and you'll cover everything including: · Assisting with the Installation, testing and commissioning of new systems. · Servicing and maintaining our existing customers industrial more »
Employment Type: Permanent, Work From Home
Salary: Basic Salary up to £40k + 25 Days Holiday + Van + Fuel Card + Overtime
Posted:

Technical Field Support Engineer

Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Projects Engineer - MSP

Borehamwood, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Enable Technology
is to partner with our clients and tailor their IT strategy. Driven by our vision to become one of the UK's premier Managed Service Providers (MSPs), we're dedicated to expanding our product offerings and client base. However, our ultimate priority remains delivering top-tier technological solutions that … dedicated to providing our team members with ample opportunities to develop skills in new areas and advance their careers. Whether you're an experienced Service Desk Engineer or just starting out, we're committed to helping you reach your full potential. At Enable, our small team environment enables us … technical users You enjoy working as both a part of a team and leveraging the expertise of others to solve problems You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Electrical Project Manager - substations

Borehamwood, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Danny Sullivan & Sons LTD
desire to learn. A good working knowledge of operating systems, word processing and data input. Working to tight deadlines maintaining an exceptional level of customer service. This is an excellent opportunity for someone looking to join a thriving company, and to gain experience in an in-demand sector of more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Customer Service Advisor - Product Support

Harlow, England, United Kingdom
Hybrid / WFH Options
SC4 Recruitment Limited
Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding B2C customers through technical glitches … product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will more »
Posted:

Graduate Delivery Manager

Hertford, England, United Kingdom
Hybrid / WFH Options
Zoocha
a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customer service and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customer service looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »
Posted:

Service Improvement Analyst

Watford, England, United Kingdom
Hybrid / WFH Options
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies for the role of a Service Improvement Analyst . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users … on any device! What You Can Expect Type - FTC until June 2025 Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience … and delivering high standards of customer satisfaction and continually enhancing processes. Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean more »
Posted:

Second Line Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
YourPrime
Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive, engaging work environment. About the Company: The client is a UK and wide … enable ticket resolution. • Regular maintenance and patching of infrastructure, endpoints, and servers. • Escalate calls when necessary and ensure appropriate teams are aware. • Conduct onsite customer visits as required. • Demonstrate a customer-first approach to support. • Communicate confidently and professionally with customers at all levels. • Prioritize tasks effectively and … contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server (2012 Onwards) ○ Microsoft Azure (Maintenance, configuration, and monitoring) ○ Microsoft Exchange (Beneficial) ○ Microsoft Office 365 (Maintenance more »
Posted:

Technical Field Service Engineer

Hatfield, England, United Kingdom
Hybrid / WFH Options
Mitsubishi Electric
passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The primary purpose of the Technical Field Service Engineer is to deliver on-site technical support across the complete range of LES sold Mitsubishi Electric products, both current and existing. On-site … generally provided in four key areas which are commissioning, health checks, fault finding and investigative works. Our goal is to deliver exceptional levels of customer service and to be a solutions provider in all areas of the role. The role requires a good level of technical competence, industry … Perform all key activities in-line with department standards and company principles. Proactively manage your calendar and bookings to ensure the highest level of customer satisfaction post visit. Effectively problem solve ensuring each activity results in clear conclusions and recommendations. Produce concise, well written technical reports that are submitted more »
Posted:

Block Manager

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Aspire Block and Estate Management Limited
Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »
Employment Type: Contract, Work From Home
Rate: £40,000
Posted:

Service Desk Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Service Charge Specialist

Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
Red Personnel
Job Vacancy: Service Charge Specialist Location: Houghton Regis and Bedfordshire - Hybrid working Schedule: 5 days/week, 7hrs/day Basic DBS is required. Role Purpose: As a Service Charge Specialist, you will work closely with the Service Charge Area Manager to handle customer enquiries and … complaints. This role is not a Service Charge accountant position, rather focusing on providing support and guidance regarding service charges and general housing management. Key Responsibilities: - Ensure the accuracy and transparency of rent review, service charge estimates, and expenditure summaries. - Provide guidance and advice to colleagues on … rents, service charges, and general management. - Deliver excellent customer service by resolving enquiries and complaints promptly and efficiently. - Analyse expenditure and forecast future costs, identifying areas where costs cannot be recovered. - Contribute to the creation of tenancy and lease terms by providing accurate information on rent and more »
Employment Type: Temporary, Work From Home
Salary: £20.56 - £25.53 per hour
Posted:

Digital Support Officer

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Clarion Housing
digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, your experience in a customer service environment, particularly with individuals facing multiple barriers to employment and online access, will be invaluable. Effective communication skills will be key as more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

IT Support Engineer

Ipswich, England, United Kingdom
Hybrid / WFH Options
Focus Resourcing Group Careers
Own vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »
Posted:

Wintel Engineer

Stevenage, Hertfordshire, United Kingdom
Hybrid / WFH Options
Fujitsu
diversity, equity and inclusion and equity, you belong at Fujitsu.#LifeatFujitsuFujitsu employs over 7,000 people in the UK, who are passionate about delivering excellent service to our customers every day. Not only this, but our people live and breathe our global purpose to make the world more sustainable by more »
Salary: £ 70 K
Posted:

Quote and Estimating Administrator

Saffron Walden, England, United Kingdom
Hybrid / WFH Options
Aeropeople Ltd
to the Commercial Team Leader and the primary purpose of the job will be to support our admin team aircraft operators in providing excellent customer service. This is a permanent position working Monday- Friday, 8.00am- 4.30pm. The post holder would be expected on site full time, there is no … Sales and Admin Team members internally as well as with external aircraft operators and customers. Using internal systems (Aerotrac) to generate consistent quotes by Customer and by Component type to agreed margins. Liaising with Buyers & Production Team to ensure the necessary parts and expertise are available to facilitate any … done to a quality and professional standard. Ensuring all quoting and estimating is accurate and recorded in the appropriate Company IT systems. Responds to customer enquiries in a professional and timely manner. Adheres to all Company standard operating procedures Adheres to all health and safety procedures Meets customer more »
Posted:

Self-Employed Mortgage & Protection Adviser

King's Lynn, England, United Kingdom
Hybrid / WFH Options
Quilter Financial Planning
that is deemed necessary • Embrace company values and promote them effectively alongside the brand. Candidate Requirements: • CeMap qualified or relevant mortgage advice qualifications • Excellent customer service skills and client-orientated • The ability to explain complex information clearly and simply. • Excellent, empathetic communicator with a real flair for getting … area doing Investment & Pensions as a restricted financial planner Key Words: Interpersonal Skills, Mortgage Planning, Protection, Client Orientation, Financial Goals & Opportunities, Business, Helping Clients, Customer Relations, Ambitious, Friendly, CeMap more »
Posted:

Technical Engineer/Key Account Mgr, Wear, Welding, Aggregate, Cement

Luton, England, United Kingdom
Hybrid / WFH Options
The Sales Recruitment Network
Managers, Field Sales Executives and Internal Sales Executives:Telesales Managers, Telesales Executives and Telemarketing Executives:Marketing Directors, Marketing Executives, Marketing Coordinators and Marketing Assistants: Customer Services Managers, Customer Services Executives and Sales Administrators in all industries throughout the UK. JBRP1_UKTJ more »
Posted:
Customer Service
the East of England
10th Percentile
£22,750
25th Percentile
£25,000
Median
£29,250
75th Percentile
£41,475
90th Percentile
£55,000