Customer Service Jobs in the East Midlands

51 to 75 of 192 Customer Service Jobs in the East Midlands

Customer Service Representative

Daventry, England, United Kingdom
Groomfield Recruitment Ltd
We are excited to announce a fantastic opportunity for a passionate and driven Customer Service Representative. to join our client in Daventry. This role is with a globally recognised and innovative company, offering the chance to collaborate with diverse and talented individuals from around the world. * Hourly salary … to Friday 09:00 to 17:00 * 6 Month initial contract. * Opportunity to work with a global and diverse team The Role: As a Customer Service Representative, you will: * Proactively manage customer relationships, acting as the single point of contact for all queries and issues * Handle customer … to ensure compliance with the company's terms and conditions * Prepare and review reports, dashboards and participate in client meetings * Collaborate with internal logistics, customer issue resolution and collection teams to ensure service quality and resolve claims The Candidate: The ideal Customer Service Representative will have more »
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Commissioning Engineer – Inspection Equipment

Northampton, England, United Kingdom
Hybrid / WFH Options
UK Inspection Systems Ltd
equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … process inspection machinery solutions in readiness to carry out field based commissioning work, with occasional other PPM/maintenance and repair work tasks at customer sites around the UK, predominantly in the London, South and Midlands regions, but with the potential to travel further afield as required. The role more »
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Digital Marketing Trainer

Derby, England, United Kingdom
Hybrid / WFH Options
althaus
with the very latest technical knowledge and IT and Marketing skills. We expect all staff to conduct themselves in a manner that promotes great customer service to build a long-standing relationship. The role will include some regional travel to meet the needs of our business requirements. The more »
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Recruitment Consultant

Nottingham, England, United Kingdom
g2 Recruitment
and have a good sense of business acumen. You might be someone with previous sales experience, potentially you have experience within a phone-based customer service role, or maybe you lack sales experience entirely but have a massive desire to succeed in a sales career and have a more »
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Sales Specialist - Clinical dental products

Leicester, England, United Kingdom
BMS Performance
receptionists. THE COMPANY: This organisation continue to succeed and grow thanks to a great reputation and product portfolio and pipeline as well as a customer service that os second-to-none. They provide a premium quality range of dental anaesthesia, pharmaceutical and consumable products and a great opportunity … earning prospects are superb. REQUIREMENTS: It is preferred that candidates have proven and successful experience selling clinical/technical dental products into the same customer base and preference will be given to those with documented new business success and/or a previous clinical dental background. Alternatively, Practice Managers more »
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ICT Technician

Lincolnshire, East Midlands, United Kingdom
XACT PLACEMENTS LIMITED
iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of more »
Employment Type: Permanent
Salary: £30,000
Posted:

ICT Consultant - Lincoln

Lincoln, Lincolnshire, East Midlands, United Kingdom
Verelogic IT Recruitment
enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting a Trust. This role will involve supporting a Trust of primary schools where you will … be the liaison between your schools ensuring that they are kept informed about the products and services the company can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. more »
Employment Type: Permanent
Salary: £28,000
Posted:

IT Support Technician (Schools)

Boston, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Boston, Spalding and Long Sutton, ensuring that IT systems and … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

IT Support Technician (Schools)

Spalding, Lincolnshire, United Kingdom
Hybrid / WFH Options
hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will work on site covering schools in Boston, Spalding and Long Sutton, ensuring that IT systems and … highly desired and advantageous. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would more »
Employment Type: Permanent
Salary: £23000 - £30000/annum £23k-£30k base salary plus great ben
Posted:

Apprentice IT Engineer

Goldcrest Lodge, Hexgreave Hall, Hexgreave, Farnsfield, Nottinghamshire, England
Hybrid / WFH Options
THRIVE OPERATIONS LIMITED
include understanding client issues, writing client issues into the internal case ticketing system, learning problem solving techniques to solve or escalate these incidents and service requests within the company. This job position is a true entry level job to start your IT career at Thrive. We passionately believe in … Handle overflow for incoming call queue on an as-needed basis Create new tickets for overflow on an as-needed basis Handle technician level service request on an as needed basis Identify variable billing request and seek approval by the Manage Provide daily ticket transfer communications between day shift … and night shifts Provide Customer Service when required based on service Training You will work towards your Information Communication Technician level 3 apprenticeship programme and will receive this qualification once passed and completed the course. Training will be delivered remotely (only the training and not working remotely more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
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Service Delivery Supervisor

Leicester, Leicestershire, East Midlands, United Kingdom
Network Plus Services Limited
Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and … environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a … manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to more »
Employment Type: Permanent
Salary: £45,000
Posted:

Workshop Controller

Nottingham, Nottinghamshire, East Midlands, United Kingdom
24-7 Recruitment Services
Ensure team compliance with processes to ensure recording and invoicing accuracy Ensuring good housekeeping and security in the workshop, leading by example. Liaise with Service to ensure customers are kept informed and manage any complaints that may arise Desired Skills of Workshop Controller- Organisation skills IT Literate Experience warranty more »
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Service Technician Apprentice

Sherwood Lodge, Arnold, Nottingham, England
Nottinghamshire Police
As part of a team, the post holder is responsible for providing a front line technical support service to customers from all areas of the force and across the rank structure. The role will ensure that customers understand their IT to get the most benefit in their roles, gain … them there and then or recording the issues to help the investigation and diagnosis by other IS teams. Follow up on calls waiting for customer and waiting for authoriser to ensure they are completed within service targets. Follow up on Customer feedback on the closure of incidents … and stock checks for all technology assets, including the recovery of unused hardware or software assets. Administer asset records for devices, components and monitor service usage and billing working with service providers as required. To participate in the Force PDR process. Training Level Customer Service Specialist more »
Employment Type: Advanced Apprenticeship
Salary: £20,070.00
Posted:

Customer Support Specialist

Market Harborough, England, United Kingdom
Paynt
payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »
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Payments Service Manager - 12 Month Fixed Term Contract

Northampton, England, United Kingdom
Hybrid / WFH Options
Nationwide Building Society
Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You’ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »
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Linux System Administrator

Derby, England, United Kingdom
Hybrid / WFH Options
Pax8
Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary. Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly. Handle Multiple Tasks: Juggle multiple responsibilities, prioritize … effectively, and maintain a high level of service under pressure. Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. If you want to … Incident management, responding to all types of tickets within the required SLA Acknowledge and remediate alerts that come through to the ticket system Handling customer phone calls Dealing with escalations from other teams Monitoring backup issues Completing server patching, ensuring automated processes are working and issues fixed where needed more »
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Security Contracts Account Manager

Northampton, England, United Kingdom
City Group Recruitment
opportunity for someone who has experience and a positive attitude towards Security, and is looking to progress into a future Operations Management role. Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients … Demonstrate experience of co-coordinating security team or services and full awareness of security related issues. * Able to work out of hours to support service delivery needs if necessary. * To undertake regular security scenario tests within your team as an active team member and work area to identify recommendations … motivated and organised Be an excellent communicator Have a flexible approach to working Be reliable and trustworthy Excellent computer and leadership skills Focus on customer service Excellent numeracy skills Team building Full UK Drivers Licence is essential for this role. Current SIA Licence is essential City Group is more »
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Master Data Lead

Leicester, England, United Kingdom
Futures
key role in supporting Supply Chain and Planning systems within the business, developing their existing business systems, mitigating business risk and maintaining supplier and customer service throughout. Your Key Responsibilities: Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner more »
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Engineering Technical Support (Office)

Daventry, England, United Kingdom
Revorec Recruitment Solutions Careers
Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking for a technically challenging customer service role, that doesn't involve being on the tools and full training is provided? Are you seeking great work-life balance, an more »
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Information Technology Support Engineer

Alfreton, England, United Kingdom
Searchability®
Our focus is on providing environmentally friendly, functional, and aesthetically pleasing luxury flooring options. OUR BENEFITS Annual bonus scheme 34 days’ holiday Occupational health service 7% matched pension Medical Cash Plan Free Parking Cycle to work scheme WHAT WILL YOU BE DOING? Reporting to the UK IT Support & Operations … management, coupled with basic knowledge of VMware. Sound grasp of networking equipment and technologies. Basic understanding of Azure and cloud technologies. Commitment to prioritizing customer satisfaction, delivering high-quality customer service. Exceptional interpersonal skills for building effective working relationships and communicating technical concepts across all organizational levels. Self more »
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Class 2 ADR Driver - Nights - Stoney Stanton

Hinckley, England, United Kingdom
Manpower UK Ltd
paid at overtime Perks: Free on-site parking, provided PPE, comprehensive training. Career Development: Access to Manpower 'MyPath' for online courses. Responsibilities: Delivering exceptional customer service. Ensuring safe and professional operations in line with client standards. Multi drop tanker deliveries to farms and commercial premises Requirements: Valid Cat C more »
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Accessibility Manager

Northamptonshire, England, United Kingdom
Blank Space Recruitment
Accessibility Manager - Events/Customer Services Northamptonshire £Negotiable depending on experience Excellent opportunity for an experienced accessibility manager or supervisor to join a world class team! The Company This leading events space is specialist in delivering large scale outdoor and public facing events they know what they are doing … from public festivals, sporting events and more! The Role We are now supporting with the hire of an Accessibility Manager to join their busy Customer Services team. This role will have overarching responsibility for ensuring that the venue and the space are accessible for all and deal with any … verbally and written. About you With experience working in a similar role you will have knowledge of accessibility support and working with disabled customers. Customer services background and dealing with a volume of email enquiries is also key. Knowledge and interest in current legislations regarding disabled customers is also more »
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Tenancy Officer - 30 hours

Scunthorpe, Lincolnshire, North East, United Kingdom
Ongo Recruitment Ltd
Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »
Employment Type: Contract
Rate: £22,000
Posted:

Credit Controller

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
RECfinancial
in data entry. Strong attention to detail in order to record payments and keep records accurate and up to date. Good communicator with excellent customer service skills to liaise with our customers regularly. Chasing overdue payments and escalating advanced debt. Taking payments over the phone, sending reminders to … customers when payments are upcoming and overdue Generating and analysing reports of missed payments Resolving payment issues and effectively managing payment plans Updating customer accounts accordingly including performing data entry tasks accurately and efficiently Skills and experience: IT Skills; including Excel, BACS, Exchequer or similar Process driven Excellent attention more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Engineering Technical Support (Office)

Daventry, Northamptonshire, East Midlands, United Kingdom
Revorec Recruitment Solutions
Southam, Towcester Do you have experience servicing electro-mechanical machinery or within a remote technical troubleshooting position? Are you looking for a technically challenging customer service role, that doesn't involve being on the tools and full training is provided? Are you seeking great work-life balance, an … and field-based engineers * Trouble shooting electrical, pneumatic, software, and mechanical breakdowns * Monday to Friday, 8:30am - 5:30pm The Candidate: * Experience in a service, maintenance or similar engineering position * Customer Service/Technical Support experience is ideal but not necessary * Looking for an office-based role … confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Customer service|field| service| engineer| mechanical| electrical| engineering| manufacturing| machine| tool| CNC| maintenance|production|robotic|automation|helpdesk|office|IT|support|pneumatic|software|rugby more »
Employment Type: Permanent
Salary: £50,000
Posted:
Customer Service
the East Midlands
10th Percentile
£22,500
25th Percentile
£23,875
Median
£29,000
75th Percentile
£42,500
90th Percentile
£52,500