1 to 25 of 44 Change Management Jobs in the East Midlands

based near Reading and Northampton the team are revolutionising wired connectivity, with a focus on greater speed and efficiency. This is a technical Project Management role that requires working closely with Tier-1 customers, internal and external stakeholders, Embedded Software and Applications Software Engineers, whilst liaising with the Hardware … deliverables are met. The successful Software Project Manager will be responsible for managing multiple projects from initial specification to delivery including all risk and change management, whilst getting the opportunity to improve processes and implement new ideas. For this Software Project Manager we are looking for someone with … Extensive commercial Project Management experience Proven success in hitting milestones A background and understanding within embedded software (baremetal, RTOS, embedded systems) You will ideally have some experience within the Semiconductor industry What Next? If you’re a Firmware Engineer looking for an exciting new challenge within a great company more »

of the project Quickly gain confidence of the business and colleagues through good communication and influencing skills acting as an advocate for the Project Management team Support and promote a culture which is genuinely inclusive and respectful Foster collaboration through clear and inclusive communication Lead projects with integrity act … proactively & decisively when taking the lead on tough Qualifications Logistics experience would be an advantage but not essential. Degree or relevant solid project management experience Business and/or computing related apprenticeship/degree Proven experience in project, people management, project planning, requirements management, change management, supplier management, risk & issue management Proven experience in sponsor and stakeholder management Ability to 'think out the box' and when under pressure Experience in reviewing strategy, understanding, and applying to project based work Excellent communicator Knowledge of IT applications Experience in the successful implementation of complex more »

and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a knack for … expert knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »

both the declared project delivery and the business expectations About you. If you have an engineering background with relevant training and experience in maintenance management, ideally within a fast-paced food manufacturing or FMCG environment - this could be the role for you. You will be energetic, punctual, proactive, and … and classify asset life-cycle plans including performance monitoring, business cases and activities. Apply continuous improvement techniques and quantify asset, asset system and asset management activity-related risks; identify mitigation options. Project delivery, governance and cost control experience. Contractor control. CDM. Planning works, writing reports and preparation of presentations. … Commercial, contract and change management. Risk management and its application to asset management: risk assessment, quantification, mitigation, and impact. Data analysis and interpretation techniques; data presentation techniques (charts, diagrams, and tables). Collaboration and communication techniques: personality types, influencing, negotiating, networking, and equality, diversity, and inclusion, including more »

the PCN contract is delivered to standards in Four Counties, deliver service improvement and efficiency, identify opportunities to make tangible positive transformation and execute change in a collaborative way. The role holder will be key to the vision of the Four Counties PCN but also contribute to the vision … for all Lakeside Healthcare led PCNs. Main duties of the job 1.Ensure the PCN contract is delivered to standard. 2.Work closely with staff and management working at practice and PCN level, to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. … holder will ensure the PCN contract is delivered to standard, deliver service improvement and efficiency, identify opportunities to make tangible positive transformation and execute change in a collaborative way. The role holder will be key to the vision of the Four Counties PCN but also contribute to the vision more »

QM and IA Intelligence Analyst to join our Systems and Intelligence team. This role will play a pivotal part in delivering cultural and transformational change, focusing on performance management, business intelligence insights, and continuous service improvement. Key Responsibilities As a Junior QM and IA Intelligence Analyst, you will … Interaction Analytics and Quality Central. Produce daily/weekly/monthly quality and linguistic analytics reports, standardising and automating them for efficiency. Assist with change management, system utilisation, and training. Experience and Skills The ideal candidate will have: Good problem-solving and analytical skills, with a working knowledge … communication skills, with the ability to tell compelling stories through data. Self-motivation and a "right first time" attitude towards work. Knowledge of Quality Management systems (preferably NICE CXOne). A relevant degree in Computer Science or similar field (preferred). Experience in change management models and more »

Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical ability and proven experience in identifying performance trends. Ability to implement planning industry best practices and reference new developments. A more »

us, and support us to help people transform their lives. A little about this role This role centres on the delivery of project and change initiatives that drive our 2023-28 Strategy Hope, and the associated growth plans that deliver our Financial Plan. St Andrews is a complex organisational … experts across many professions this post needs someone with the ability to see through complexity, facilitate a broad understanding across stakeholders and use project management and change management discipline to achieve our Strategic Ambitions and ultimately our Mission: By 2028 we will be a local, regional, national … streams through a range of stakeholders (clinical, operational and enabling) and across the breadth of our services. The role will see you supporting business change from idea, through impact assessment, planning, adoption and review. You will oversee the progress and delivery of your projects, and be able to identify more »

Heads of Department on Tactical Planning activities, providing expert knowledge on working time directives, scheduling best practices, and efficiency opportunities. Administer and optimise Workforce Management tools (including NICE and CX One), providing training and support to colleagues. Support scenario modelling, mitigation planning, and schedule creation during the Tactical Planning … wider Resource Planning Cycle by representing tactical planning opportunities and ensuring an aligned cycle of service. Experience and Qualifications Essential Experience working with Workforce Management (WFM) systems, preferably NICE. Strong negotiating skills with an ability to influence stakeholders. Experience working in a contact centre environment and understanding the Multi … Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical ability and proven experience identifying performance trends. Ability to implement planning industry best practices. A proactive outlook on feedback to more »

advisor to build relationships with IT leaders and business teams. Define project scope, deliverables, timelines, and resource requirements, and collaborate with project and programme management for successful execution. Operate within programme governance structure, delivering quality technical and project governance artefacts. Collaborate with external vendors and partners, manage relationships, evaluate … proposals, and oversee vendor performance. Develop and implement change management strategies, ensure smooth transition and user acceptance of new technologies and processes. Manage change activity into production service efficiently, ensuring data integrity and security in integrations. Troubleshoot incidents and provide resolutions for IT changes, proactively seeking improvements … be a seasoned leader with strong FMCG/CPG experience and exceptional software engineering skills. Your track record includes successful delivery of major IT-change projects. You'll excel in stakeholder engagement, adapting to diverse audiences and offering coherent, constructive, and persuasive guidance. Colleagues will value your opinions, and more »

according to the project plan with attention to business, financial and technical integrity Manage your projects using Microlise standard processes inclusive of planning, issue management; risk management and change management Ensure the project scope has been defined and approved by all parties before inception Define the … Tech savvy with a keen interest in the technology industry Calm under pressure and can handle fast-paced environments Highly self-motivated, adaptable to change and able to prioritise tasks effectively Natural enthusiasm for solving real-world problems in innovative and exceptional ways Ability to work under pressure to more »

Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical skills and a proactive outlook toward feedback and continuous improvement. Strong people skills and role model behaviours. Exceptional knowledge and more »

in driving and supporting optimised workforce and telephony reporting. Your insights will contribute to our goal of delivering consistently high-quality patient care, performance management, business intelligence insights, and continuous service improvement. Key Responsibilities Act as a champion for high-quality patient care and interactions across all NICE systems. … creation of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management … visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

network. Plan, prioritize, manage local business support work. Plans and operates functional, integration and regression tests in collaboration with the global support organization. Initiates change requests based on local or country requirements. Suggests improvements to global PLM2020 processes. Business management engagement Running Key user meetings and making sure … the KU-network network is working Support CR global process (suggestion to coordinate KU-network meetings with CR creation meetings) Site management meeting/reporting for update on status, projects and KPIs Roll out management for new releases in the system Change management for releases in … the system methodology for change management adapted for each release content Main contact person for local IT support organization in general and strategic issues and questions. Plan and ensure that the local user documentation, training materials and work instructions are maintained and improved. Drives and ensures effective communication more »

the workplace? We're seeking a dedicated individual to join our team as a EDI Manager. Your role will be focused on driving positive change across the Motor Neurone Disease (MND) Association. As our EDI Manager, you will be the subject matter expert, providing invaluable guidance and expertise to … and initiatives, using data to drive improvements and inform our strategies. A key part of this role will be developing and delivering appropriate EDI management information, briefing papers, and progress reports to enable appropriate governance of the EDI strategy. Your insights will guide our actions, ensuring we're always … e-learning materials. Equipping them with the necessary knowledge and skills needed to be part of an equitable, diverse, and inclusive workplace. Using effective change management processes and tools, you'll embed EDI initiatives throughout the Association. Collaborating with our communications team, you'll share updates and celebrate more »

system breakdowns, providing technical advice during emergencies - Ensure ICT services align with ITIL best practice guidelines - Maintain documentation for installations, configurations, and troubleshooting, following Change Management Procedures - Act as a technical mentor to support team members, providing relevant training - Manage user accounts and access permissions for resources like more »

services within the ITSM Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear … can work under own initiative. Experience of managing teams, both directly and virtually, in a mix structured environment. An understanding of or knowledge of Change Management. Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving technique. There more »

our wider partners. This is an exciting opportunity to become part of the digital transformation at Boots, playing a central role in delivering digital change across our Boots UK commerce platforms. About the role You will report into the Release Centre of Practice (CoP) Manager as a member of … the Release Management team within the ECC. The ECC delivers digital software for Boots which enables our website for both our online retail and pharmacy, our digital marketing and much more. We have a core team and multiple partner teams at various locations globally, covering demand planning, software design … development, testing and release. In this role you will form part of a Release Management team managing and delivering integrated Boots UK Digital and Retail releases onto our IT platforms. Key responsibilities include:- Building, maintenance and management of integrated Release Schedules and Release Notes through close collaboration with more »

that facilitate enhanced and continually improving support practices. You will also lead in managing availability and capacity planning with strong inputs into problem and change management processes. We’re looking for someone with proven and demonstrable experience in core areas of Microsoft OS, application and Office 365 management … least three years of operational experience of system administration or IT services support in a multi-site organisation. You’ll have experience in the management and implementation of OS patching and data backup, and strong understanding of cloud-based systems and IaaS technologies. An excellent communicator who can prioritise … Demonstrable ability to actively monitor and fault find within a domain environment. Good knowledge of IT security principles (including firewall configuration, VPNs, and DNS management), Networking, TCPIP, Firewalls, Routing, Switch Management and Virtual LANs. Knowledge of the configuration, setup and management of network devices, including routers, switchers more »

Managed IT support, Cybersecurity, and Communications. Our dedicated team of highly skilled IT specialists possesses extensive knowledge in technologies such as User/Endpoint Management, Server/Network Infrastructure, Virtualisation, Cloud, Hyper-convergence, Active Directory, Cybersecurity, Connectivity, Telephony, Backup Maintenance & Disaster Recovery, and Line of Business applications, among others. … on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. Act as an escalation point for advanced or difficult help … Reinforce SLAs to manage end-user expectations. Provide suggestions for continual service improvement. Evaluate documented resolutions and analyze trends to prevent recurring issues. Alert management to emerging trends in incidents. Deploy pre-packaged software as needed using automated deployment tools. Assist in software releases and rollouts according to change more »

Communication with all people High level of computer experience (e.g., Word, Excel, and other packages) as well as email systems and other electronic media Change Management Excellent interpersonal/communication skills. Ability to analyse data and draw conclusions, when required. Ability to use own initiative. Accurate record keeping … Excellent telephone manner Excellent problem-solving skills. Listening skills Effective time management and proven organisation skills Ability to uphold confidentiality. Desirable Microsoft Office qualification Worked in a healthcare setting. Databases Operational Support Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »

data quality strategies that directly impact the quality of care delivered to our patients. You'll be empowered to unleash your creativity and drive change, collaborating with cross-functional teams to implement cutting-edge solutions. This isn't just about ensuring data accuracy – it's about revolutionizing the way … with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to … to the Board. To be a successful Data Quality Manager you’ll need: experience in a relevant data quality or business intelligence role. and Change management experience. Office suite, particularly focusing on Excel. T-SQL. experience of workload planning and delivery of key targets within a service environment. more »

for a skilled IT Incident Manager for a Hybrid position based from our operation in Hinckley . This role would focus on the effective management and resolution of major incidents, minimizing the impact on business operations, oversee the change management process, and handle problem management within … Responsible for coordinating and managing all aspects of major incidents, from identification and diagnosis through to resolution and post-incident review. Facilitate and oversee change management processes, ensuring that all changes are assessed, approved, implemented, and reviewed in a controlled manner. Additionally, the role involves identifying, logging, and … happening, and minimising the impact of incidents that cannot be prevented. Collaborate closely with various IT teams and stakeholders to ensure that IT service management processes are aligned with business needs and industry best practices. Provide expert advice and guidance on all aspects of incident, change, and problem more »

all aspects of the installation works of sortation/material handling systems, including Health & Safety, Quality and Progress. You will be responsible for the management of sub-contractors, planning of equipment deliveries in line with project schedule, ensuring installation is on schedule and that quality standards are met. This … ensure theyare delivered on time and within budget. Participate in kick off meetings orjob close out meetings and daily activity briefings. Day-to-day management of the mechanical installation while keeping the Project Manager and team up to date Maintain an effective professional relationship with site and project personnel … serving as BEUMER’s on site representative for Customer and other subcontractors Follow claims and change management processes and report all changes/deviations to change management Ensure the BEUMER Group processes within the project are followed Assign tasks to workers and specify method of coordinating more »

Configuration Engineer, you are expected to: Drive a pro-active approach to C&DM into IPT’s Support the Head of Configuration and Data Management in encouraging new ideas and innovative solutions into the IPT and the Line of Business. (LoB) As an individual, you are expected: To resolve … driving through solutions To build and manage Customer and Supplier relationships To develop and promote knowledge and use of PLM Key Responsibility Areas Configuration Management Planning including generation and review of CM Plan Configuration Identification Change Control – Must have had experience in operating Change Control Boards including … with our engineering delivery teams to ensure the Project dataset is maintained and configuration controlled Skills, Qualifications & Knowledge Required A good understanding of Configuration Management in accordance with DEF STAN 05-57. Excellent practical understanding of the five key elements of Configuration Management: Planning, Identification, Change more »