1 to 15 of 15 Apprenticeship IT Support Jobs in the South West

An exciting opportunity awaits you to join our team as an Apprentice. We are seeking to enhance our UK IT department by bringing on board an IT Apprentice, who will directly report to the IT Manager - Europe and work closely with the UK Senior IT Technician. … installing, configuring, and imaging corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line IT support to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your … tasks will include handling IT queries and issues from Caseware staff, and effectively escalating complex issues to our IT Support Analyst while managing employee expectations. As the initial point of contact for all IT support matters, you will deliver 1st line support and some more »

Are you passionate about technology and eager to kick-start your career in IT support? We are looking for a motivated and enthusiastic individual to join this vibrant team as a Level 3 IT Support Apprentice. As an Apprentice IT & Communications Technician, you will play … a crucial role in providing technical support for software and systems within their group companies. In this role, you will install and maintain software and hardware systems, set up and manage user accounts, and ensure the smooth operation of the digital IT communications network. You will also have … the opportunity to collaborate with third-party software support companies and assist colleagues with support tickets and technical guidance. If you're ready to dive into the world of IT and make a real impact, this is the perfect opportunity for you. This apprenticeship programme will provide more »

Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolutionising the IT landscape. They specialise in providing cutting-edge solutions to businesses of all sizes, helping them optimise their technology infrastructure and achieve their goals efficiently. … With a dynamic team of experts and a commitment to excellence, they are dedicated to fostering talent and nurturing the next generation of IT professionals. As an IT Apprentice, you will have the opportunity to work closely with seasoned professionals on real-world projects spanning across diverse IT more »

This is an exciting prospect to join a fast-paced environment, working with multiple teams across the business who support a wide range of internal and external customers, dealing with companies worldwide. This role will naturally grow to support and eventually lead large scale projects. Role KEY TASKS … To repair and diagnose first line support for PC’s, Laptops, Printers and associated peripherals in conjunction with IT and Systems Co-ordinator and external IT Support provider Set up new starter equipment including and not limited to mobile phones and tablets Be point of contact … for external IT Support provider Respond to, log and resolve internal support requests Contribute to the development and update of network systems as required Assist with large system upgrades, overhauls and projects as instructed Set up equipment for events as required including support for all Audio more »

To complement the IT support team and assist in the running of IT system support across the whole campus. Assist in the support of AV (audio/Visual) equipment and to assist in production of digital AV content for teaching staff. Role Main Duties and … To liaise with third party contractors where appropriate for the repair/replacement of faculty equipment To operate the helpdesk as part of the support team To follow procedures for recording, reporting, and maintaining IT related information and records To assist in the support of AV (audio … and to assist in production of digital AV content for teaching staff To assist in the upkeep of school intranet content To provide operational support for pupils, teachers and administrative staff in the use of software To undertake work as reasonably directed by senior colleagues in the department Promoting more »

you like to earn a salary whilst learning on the job and gaining a qualification? The candidate will be working on site as an IT support technician dealing with a wide range of IT issues, including but not limited to Windows devices, Chromebooks, iPads, Intune, Azure, AD … Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work … projects. The Apprenticeship Standard has three pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship there is the possibility of a full time position covering 5 schools, 1 per day per week. Apprenticeship Standard Information communications technician (level 3) Training Provider more »

Velocity Academy have an exciting new opportunity for an IT Support Technician with Metamation a CAD CAM Software company based in Redditch. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role As a successful applicant you will join our … UK support team where you will receive excellent training. Our support team are the no.1 of our business and will be providing support based on the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions … both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level) Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Milton Keynes. Role Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk … in a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Training Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training Provider PARETO LAW LIMITED Working more »

Are you eager to embark on an IT apprenticeship? If so, we have the perfect opportunity for you! Baltic Apprenticeships is excited to partner with a fantastic organisation looking to expand their IT team. This position offers a competitive starting salary and excellent potential for career progression. Don … t miss out on this chance apply now! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first line support via helpdesk support Installing client operating systems Diagnosing … and troubleshooting issues Setting up and fixing hardware Dealing with password resets and management Managing Office 365 systems Support staff with any equipment issues Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £20,967 per annum (FTE more »

We are now looking for an IT Support Apprentice to join our IT team. You’ll be working with experienced individuals within the IT space with plenty of opportunities to learn. Role Main role/Responsibilities [will include but not be limited to]: Maintenance of our … Managing Users and Policies with our Office 365 environment Dealing with Suppliers and Service contract providers as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support more »

You'll receive support from the team, who are amongst other things all Microsoft Certified System Engineers. They will encourage you to achieve your full potential as they are keen to Share their knowledge and develop the skills of an equally ambitious, motivated & enthusiastic IT Technical Support Apprentice. Role If you have basic knowledge of IT Operating Systems and Networking and would like to develop these skills and have a desire to improve your knowledge with an IT Apprenticeship in a supportive environment, then this could be the opportunity you are looking for. Duties … Work within the Support Team to handle day-to-day customer requests and incidents logged to the Service Desk Liaise with customers & suppliers to diagnose & fix their computer hardware/software issues Establishing and maintaining cloud-based systems with a focus on Office 365 and Azure Installation tasks (including more »

A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business. Role Duties will include: Being … the first point of contact for any external customers or clients Providing technical support in relation to IT and software systems Troubleshooting based on client queries Developing business knowledge and understanding the software used Explaining use of systems to clients and responding to enquiries in a fast and … efficient manner. Candidates will: Be computer literate to a high standard Have a genuine passion for IT and software Be organised and responsive, using initiative and motivation to deal with enquiries Be strong communicators, both internally and externally Be reliable and enthusiastic when approaching all tasks Have work or more »

customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT … and hardware Maintain and fix other computing equipment Assist in system upgrades and system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician … Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the more »

Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »

eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Cloud Network Specialist - Level 3 Apprenticeship. The role will include helping with documentation used across the company and help with project documentation. Role Main … Include process flows, decision/action outputs and specify any rules required to help Developers code a solution Liaise with customer and second line support to resolve issues on the phone, MS Teams, Freshdesk Portal and e-mail Update help material to reflect the change and upload to our … online Customer Support site Set up new user account access to the Support Site. Action licences and set-up new users Must be able to adhere to strict SLA response times and prioritise workload accordingly Produce procedural documentation, diagrams and written instructions for repeated support calls to more »