Apprenticeship Customer Service Jobs in Durham

1 to 2 of 2 Apprenticeship Customer Service Jobs in Durham

IT Service Desk Apprenticeship

Three Rivers House, Abbeywoods Business Park, Pity Me, Durham, England
Bernicia Group Ltd
in IT. Do you have an interest and enthusiasm for IT support and helping people with their IT problems. Are you passionate about excellent customer service, and believe you have excellent communication skills? If so, then our IT Service Desk Apprenticeship is for you! Role Diagnose, repair … Undertaking cyber incident response, analysis, and remediation activities. Maintain the on-going provision and continuous improvement of day-to-day operational activity within the Service Desk function Support the team by handling all support issues and requests and ensure they are logged appropriately Help to co-ordinate an activity … Information communications technician, Level 3 (A level) qualification. On successful completion of this apprenticeship, there may be an offer of permanent employment as a Service Desk Officer. Apprenticeship Standard Information communications technician (level 3) Training Provider CITY OF SUNDERLAND COLLEGE Working Week Monday to Friday, 9.00am to 5.00pm. Expected more »
Employment Type: Advanced Apprenticeship
Salary: £16,161.60
Posted:

Apprentice Systems Support Officer

Dunedin House, Columbia Drive, Thornaby, Stockton-On-Tees, England
Stockton-on-Tees Borough Council
Providing systems support for the users of our case management systems in Adults Services and Children’s Services though our helpdesk and delivering exceptional customer service Gain experience of working in a Systems support environment while developing a wide range of business administration skills gain experience in providing … Closing Date Sunday, 16th June 2024 Start Date Sunday, 1st September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade 4 or above (Essential) Maths GCSE more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60 to £22,010.56
Posted:
Customer Service
Durham
10th Percentile
£14,000
25th Percentile
£19,625
Median
£30,000
75th Percentile
£65,500
90th Percentile
£83,750