1 to 25 of 201 Permanent Customer Service Jobs in Yorkshire

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »

safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and learn. … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under the … and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

carry out planned preventative maintenance and reactive works to building plant, equipment and systems as well as respond to site engineering emergencies within agreed service levels. Responsibilities: * Carry out routine maintenance to all building plant, equipment, and systems in accordance with agreed service levels. * Ensure that reactive breakdowns … are carried out in accordance with agreed service levels. * Complete timesheets accurately, recording site time, expenses etc. and submit weekly with report sheets. * Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. * Ensure that Method Statements and Risk … to provide safe working practices. * Encourage a safe and healthy working environment and ensure compliance with all Company policies and procedures High levels of customer service, maintaining effective relationships with key client contact. Candidate requirements: *The ideal candidate is client facing (job activities that involve direct interaction or more »

/Days: 8am - 5pm Monday to Friday - full time office based Salary: £26,000 Contract: Permanent Administrator Duties: Working as an effective Administrator handling customer sales/service calls by phone and online portals Creating quotes and processing orders using Microsoft Dynamics NAV Provide support to external sales … all Microsoft packages Previous use of Sage or similar accounting software in an Administrator role would be advantageous Experience of dealing with customers and customer queries Strong written and oral communication skills Maintain a professional approach and have excellent customer service skills GDPR knowledge and experience Ability more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

permanent Salary: £23,000 - £30,000 dependent on experience The Client Services Administrator supports our Client Services team in day-to-day administration and customer telephone contact, and reports into the Client Services Director. For the Client Services Team, the role supports across different areas as required including customer … all documentation, such as finance documents, proofs of identification, order and delivery updates, are managed in a timely and professional manner, maintaining our high customer experience ethos. The role works closely with the sales team, gaining a commercial insight into an online business. Responsibilities: Responding to in-life queries … and meet Financial Conduct Authority (FCA) Consumer Duty requirements Qualifications and Skills Good written skills Resilient manner in dealing with issues directly with the customer by phone and email Attention to detail, both written and verbal Ability to work under pressure in a fast-moving environment Excellent organizational skills more »

the leading vehicle leasing providers in the UK. Weve achieved the Feefo 10 Years of Excellence Award, for a decade of best-in-class customer service. We're Feefo 5 Star Rated by our customers. Synergy is recognised as Leasing Broker of the Year 2024 and Best Customer Service by the Broker News Awards. Synergy is also Best Medium Leasing Broker and is highly commended for Customer Service 2023-2024, awarded by the Leasing Broker Federation. A member of the British Vehicle Rental and Leasing Association (BVRLA), Synergy is committed to the highest standards … of service, fair terms & transparency. You will be looking for a challenging role where your contribution is recognised and rewarded within a dynamic environment. We want our people to achieve their goals and dreams, believing in a team-work culture where personal growth and potential are valued. Our well more »

gaps and opportunities. Efficiently manage purchase orders and invoice queries. Ensuring stock is available and competitively priced. Providing product and brand knowledge to the customer services department. Market and competitor analysis. Inventory housekeeping. Working alongside the distribution centres on delivery arrivals and queries. Coordinating with internal departments to deliver more »

Wakefield to recruit a Technical Engineer to join their team. Our client is looking for someone who is confident being client-facing with excellent customer service skills, and project management skills and can work collaboratively in a team, across other departments and with external customers Responsibilities for the more »

Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts more »

communication & presentation skills Ability to manage technical and commercial aspects of projects Good technical & engineering acumen Willingness to learn new skills and applications Excellent customer service & interaction skills High level of computer literacy and knowledge of standard MS office software packages Ability to work autonomously AutoCAD skills would more »

Job Title: Field Service Engineer Location: Yorkshire, UK Salary: c£28-32k Job Purpose: Join our clients team as a Field Service Engineer, providing expert maintenance, repair, and installation services for a range of waste handling equipment across Yorkshire. This role is perfect for a proactive engineer … systems, including balers, compactors, shredders, conveyors, and tippers. Install new equipment and deliver user training. Diagnose and resolve electrical and mechanical issues, supporting local service engineers. Conduct preventative maintenance and identify potential issues. Carry out L.O.L.E.R inspections on lifting equipment. Document service and breakdown visits accurately using a … for further work, detailing make, model, and serial numbers. Undertake hydraulic repairs and replacements. Conduct minor welding and fabrication tasks when required. Provide excellent customer service, ensuring efficient and compliant work practices. Complete daily vehicle checks and ensure tools and equipment are in good working order. Follow health more »

are self-taught in coding or have industry experience, we want to hear from you! As an Associate Engineer you will sit within our Customer Support function, where you will be responsible for creating software solutions to problems raised against our product suite. We will provide you with the … support, training, coaching and development you need to further your career at EMIS. You will receive support from Expert Developers, Engineering Managers, Customer Support Team Leaders, and Technical Directors, we will give you what you need to succeed. Please note this is a hybrid role and will require you … assist the wider development team. We are looking for you to lead in the championing of the prioritisation of outstanding problem tickets to ensure service to our customers. Other key responsibilities and accountabilities will include; Actively reduce outstanding problem ticket backlogs, relating to their chosen capability in their chosen more »

managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »

Regional Service Engineer This is an excellent opportunity for a Service Engineer to join the team at Nationwide Platforms in a Regional role. As a Regional Service Engineer, you will provide engineering cover, ensuring that the fleet within the region is maintained, repaired and serviced to a … high standard that is expected by the customer. In this role as a Regional Service Engineer you will need to be flexible to travel between depots and prepared for nights away on occasions. Responsibilities include: - Be required to support the engineering depots within the region. Repair machines at depot … the appearance of the fleet to corporate standards. Accurately complete all relevant paperwork including engineer's report, off hire/pre-delivery inspection and service sheets. About you: - Relevant engineering experience within the powered access industry. Experience in plant, diesel engineering, auto electrics, hydraulics, diagnostics fault finding & HGV Maintenance more »

Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »

numeracy skills. Previous internal sales experience Familiarity with competitors in the industry is advantageous. Proficiency in IT skills. Strong selling and organisational abilities. Exceptional customer service orientation. Ability to establish and maintain strong relationships. Excellent communication skills. Punctual with a good attendance record. Flexible and adaptable If you more »

Allstaff Recruitment are currently seeking a Field Service Electromechanical Engineer based in the Leeds and Pontefract area for a well-established print finishing equipment company. **You must be based in the Leeds area due to the location of the role and travel requirements** Summary of the Field Service … hours a week Monday Friday including unpaid lunch and travel times, limited overnight stays mainly for training (fully expensed) The role As the Field Service Electromechanical Engineer your role will involve the following important duties: Maintain company equipment on client sites Carry out repair and planned maintenance activities Installation … Mechanical fault finding to component level with some electrical Support with administrative requirements Forge good working relationships with all customers and members of the Service Department The experience required As a successful Field Service Electromechanical Engineer, you will have the following: At least 2 years of Mechanical engineering more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: We currently have permanent opportunities for Product & Process Engineers to join our Bio … for Product & Process Engineers to join the Bioresources department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … options can offer work patterns that suit your needs. If youre an experienced operational, process based professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. If more »

experience you will be able to make a positive and rewarding impact on the business. We are committed to providing the highest level of customer service and the successful candidate will endorse this commitment by presenting a professional and knowledgeable face to the Client when undertaking site visits … for installations, service and maintenance. In support of this, the Company is committed to ongoing personal development training and strategies for its employees. You will be on Call 1 in 5 weekends (Friday evening, Saturday & Sunday 08.00 to 18.00 - primarily telephone support). What you'll do Tasks and … Responsibilities: Completing installation, service and maintenance on CCTV and Access Control systems Working in commercial environments Provide reliable, quality support and service to customers at all times Assist customers and colleagues with technical issues either on the phone or face to face Work closely with other engineers and more »

Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

Service Contracts Advisor Salary up to £24K Full-time Hours: Mon-Fri 8.30am-5pm (some overtime paid at time-and-a-half) On-site (near Hebden Bridge) Our client is the UK market leader for supply, delivery, installation, training, calibration and maintenance of garage equipment, committed to providing top … UK. They are looking for a data-driven person (Excel is a must) with excellent people skills. Purpose of Role: To maintain and manage service contracts for all customers from one item of equipment at a site up to multi-national key account customers, providing excellent customer service and administration. Key Responsibilities: · Review, amend and renew service contracts including purchase orders · System data records administration · Prepare new service contracts and/or quotations · Promote additional value-added services provided by the company to build customer contract database · Provide support for service contract preparation more »

with their administrative duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers … terms and conditions. You plan and organize internal events. You process and check contracts of our key account customers and maintain them. (contract management) Customer inquiries You process and check incoming orders and inquiries from our customers and stakeholders. You are available for our customers and are in contact … with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in Salesforce (CRM). You send access credentials to cooperation partners. Key Competencies and Experience Technical knowledge more »

Additional responsibilities will include : Ensuring the successful operation and development of sales delivery to customers deriving from online and catalogue and phone sales Expanding customer base through the initiation and delivery of strategic sales plans Leading, motivating and developing sales team leaders for product support, customer service … exceed sales goals Mentoring and coaching staff Assessing and reporting on sales metrics, including sales pipeline Leading by example and providing a world class ‘customer first’ service Understanding changes in customer marketplace and identifying emerging technologies to support future growth Collaborating with marketing and finance teams to more »