101 to 125 of 718 Permanent Customer Service Jobs with Hybrid or WFH Options

Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »

Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UK’s leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

International has the job for you! MSX International is looking for a talented Regional Business Manager to be an integral part of the Ford Customer Service Division (FCSD). The Role This role will manage the service business relationship with Ford franchise dealerships to drive parts sales … will: Build strong relationships with Dealer partners to guide actions to ensure achievement of region objectives Provide an integrated and complementary approach to develop service workshops with the aim to deliver growth in service retention and parts sales Ensure dealer engagement in Fords Service Retention Reward Programme … including customer satisfaction, fix it right first time, video check, CRM programmes including customer connectivity and many other programmes Collaborate with Commercial Vehicle counterparts on Field Service Actions and lead time management Work with dealer partners to grow accessories and tyre programme performance Identify barriers to engagement more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims … principles accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. - Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy more »

Role: Customer Service Associate Location: Belfast BT2 Salary: £25,838 Why Choose Us? Performance-based annual salary reviews, offering potential salary increases up to £3000 over three years. Flexible working options including remote work or office-based in multiple locations. Professional development opportunities and a people-focused environment. … Comprehensive employee benefits. Requirements: Familiarity with CRM systems. Proven experience in high-volume customer service. Relevant educational qualifications. Proficiency in data entry and retrieval software. Empathy and a customer-centric approach. Excellent organisational skills, with the ability to multitask and prioritise workloads. We celebrate diversity and are committed more »

Ready to level up your IT support career? Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team! What you'll do: Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those … pesky IT gremlins for a variety of clients. Champion our users: Deliver exceptional customer service, making a real difference in their workdays. Learn and grow: Collaborate with our talented team, expanding your knowledge and boosting your career potential. Juggle tasks like a pro: Provide support via phone, remotely … natural communicator: You can explain technical concepts clearly and put end users at ease. Is always willing to go the extra mile for the customer Your technical toolkit should include: Mastery of: Windows 10/11, Office 365 administration, Active Directory, and Networking. Bonus points for: Experience with Windows more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Great knowledge on Microsoft OS & MS Office Suite Active Directory/Group Policies Networking Protocols - DNS, DHCP, TCP/IP Excellent problem solving skills Customer-orientated approach, delivering outstanding customer service Knowledge on ITIL or other frameworks Driving Licence/Own car Highly Desired: Experience working within … installs, maintenance of systems Document processes, keeping them up-to-date and clear Perform preventative maintenance tasks, including system updates, patching, data backups Provide customer service and liaise with other departments If you are interested in this role and have the required skill set, please apply for immediate … consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

apprenticeships, to volunteer days and community engagement, we support every employee. Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative … looking for someone to provide leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service team. The role is offered on a … is imperative that applicants live within are commutable distance to our Stafford base for this reason. Key tasks will involve: · Daily management of the Service Desk Tier · Prepare management reports and information as requested by the Technical Service Director or Head of Support and Managed Services. · Ensure Service more »

/Administrator to join their growing team! Team Purpose The Revenue Operations team are responsible for billing, retentions & cancellations within the company. Ensuring that customer billing enquiries are resolved promptly to ensure payment collections and managing the cancellations process. The main objective of this role is to facilitate prompt … Success will be demonstrated through low levels of overdue payments, the achievement of KPI's, accurate billing of services and a low level of customer complaints. You will be responsible for managing queries through to resolution, taking corrective actions where necessary, and agreeing on acceptable outcomes with customers. Your … controlled under pressure. You should be able to actively listen to customers and understand their needs. You should have a passion for delivering exceptional customer service and possess excellent rapport-building skills. Attention to detail is crucial to ensure tasks are completed accurately and efficiently. You should be more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

manager promptly. Communicates updates to customers in a clear and timely manner. Educates and provides recommendations to clients to improve client usability, performance, and customer satisfaction. Assists the department in building and consolidating knowledge within the team by writing, reviewing, and updating knowledge base articles. Maintains clear, comprehensive, and … timely internal and customer-facing case notes. Responsible for daily operations of phone service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security Management System and policies Live and lead the Values of Education Horizons. Continuous improvement Is solutions … the following: Learning management systems School management systems Intermediate to Advanced SQL knowledge Experience of working in a B2B SaaS support environment A strongly customer-service focused work ethic Strong written and verbal communication skills with an ability to convey technical concepts to non- technical audiences Familiarity with more »

in the music industry and for a future marketing career. All our team will be giving training in valuable, transferable skills such as communication, customer service, organisation, and analysis/reporting. Purpose of role: To profitably and efficiently attract customers and generate leads and sales by developing and … quality, engaging content across our various marketing channels. Key Responsibilities: Creating and maintaining written content including product pages, static pages, blog articles to answer customer questions and attract search traffic (SEO) Capturing and selecting images to support telling our story Creating video content: short-form for social media and … helping with long-form content for YouTube Contributing to a quarterly marketing plan Compiling regular email newsletters with high quality, engaging content Supporting Customer Service and Showroom Team when required by responding to tickets, selling accessories, collecting customer details and referring to demonstrators Creating and running outbound more »

Cambridgeshire, Nottingham, Kilcoole in Ireland. It will involve approximately 10% travels to other countries. Main responsibilities: Ensure IT support and guarantee high-level of customer service quality as a Lead Help Desk activities for our offices in the UK and Ireland, including onboarding and offboarding users and logical … Directory), segregation logical access. Personal Requirements: Proven experience in multinational organizations Excellent communication skills. Ability to give instructions, information to a non-technical audience Customer-service oriented with a problem-solving attitude, root cause identification skills Strong analytical thinking Problem-solving abilities Adaptability and ability to work with more »

growth to become the market leader in their sector. As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely … customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all relevant support procedures are followed Managing multiple cases at one time, ensuring case notes … remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer service operating within client-specific SLAs Working with Developers to resolve issues The Person Previous application/software support experience resolving escalated issues more »

hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments … ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs and provide … appropriate solutions. Strong customer service orientation. Emphasis on communication via telephone, rather than purely E-Mail based. Experience working directly with clients to understand and address their IT needs. System Maintenance: Perform regular maintenance and updates on client systems to ensure security and reliability. Monitor system performance, identify more »

SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »

SaaS Product Owner needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customer service and all-round service more »

and assist with IT Projects & Migrations for clients Excellent communication skills and team player Be decisive and have the passion to problem-solve Strong Customer service skills Skills required/Desirable: 2+ years of It Experience within a similar role Windows management & troubleshooting experience Networking troubleshooting - DNS, DHCP … . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »

that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management more »

Description: Mission : As first contact for our NCAA Travelers, this position is responsible for domestic and basic international customer travel requests from assigned accounts for both group and individual travel. Travel requests are received and responded to via all means of business contact (phone, e-mail or portal) for … position manages all functions relating to the booking, administrative and accounting tasks necessary to process electronic or other travel documents as it relates to customer requests and industry requirements, including support of on-line bookings. This position is located in Waterloo, IA, but may work remote. Outcomes/KPIs … proficient knowledge, skills and abilities utilizing industry and proprietary technology, including Smartpoint/Apollo and on-line booking tools. Communicates effectively and exhibits excellent customer service skills. Continuously strives to provide clients with a positive experience utilizing analytical and strategic skills. Positively contributes to the team environment. Understands more »