together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best … practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM … Being regarded as an expert in high quality ServiceNow implementation, with a number of specialisms youre the go to person for Translating business process requirements into technical design, creating best fit framework for scale-able implementation Presenting solutions and ServiceNow best practices to internal and external stakeholders Providing strong more »
Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customerrequirements • Full customer engagement around the technical solution including challenging and validating the customerrequirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customerrequirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
CIMPA
our dynamic team. We are looking for an experienced PLM (Product Lifecycle Management) Solution Architect who will play a key role in leading successful customer deployments of Aras Innovator solutions. You will lead the technical implementation team in the analysis of business needs, creation of system requirements from … customerrequirements, planning, design, configuration, integration, testing, establishing performance metrics and deployment of PLM solutions. What you will be doing: You will be leading a technical implementation team in all aspects of solution deployment. You will facilitate workshops, develop solutions, build consensus across all stakeholders to ensure timely … of technology aligned to business value. You will develop conceptual solution architecture using combination of standard and custom applications to produce end-to-end customer solution. You will lead as well as support the development of requirements specifications, Use Cases, and functional specifications for customer sign off more »
for both fixed and mobile infrastructure networks across the operator and utility markets. Role Purpose: The Solution Architect (SA) is responsible for creating the customer solution, Statements of work, associated costs and High Level Design to support the proposal. They will work closely with the customer and account … teams refining the requirements, providing guidance, subject matter expertise and assist with strategy resulting in solutions that are deliverable, operational and commercially sound. The Solution Architect (SA) role is the Design Authority for the end-to-end technical solutions and services for the customer. The role will be responsible … to be offered. You will be responsible for the design, development, documentation and delivery of solutions for both active and passive technologies within the customer estate. Day to day you will evaluate new network and IT technologies, ensure systems are aligned to customer strategy, meeting customerrequirementsmore »
Employment Type: Permanent, Work From Home
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Kuehne+Nagel
Customer Care Specialist Sea Logistics | United Kingdom | JR2405_0027 Are you looking for a career in a freight forwarding and want to work for the world's number 1 sea freight forwarder? Then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team … as a customer care specialist. YOUR ROLE We are currently recruiting a Customer Care Specialist to join our International Supply chain management department, who will be responsible for daily direct interaction with our internal and external customers, proactive customer service in a timely and professional fashion, problem … solving, customer follow up, interaction with our sales colleagues. And equally as important, ensuring that our Operational Care Centres (OCC's) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. The Customer Care Specialist is responsible for ensuring more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
a DevOps environment. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customerrequirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customerrequirements Experience more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
way of working. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customerrequirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customerrequirements Experience more »
Responsibilities Product vision - Help our client define their product vision and shape the short- and long-term product roadmaps. Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Roadmap development - Research … markets, gather customerrequirements, talk to analysts, understand the competition, work with engineering on “what will it take” and use your knowledge and experience to propose roadmap ideas for approval by the executive team. Product Planning - For new products on the roadmap, scope and prioritize features based on … business and customerrequirements as well as the capacity of the development team. Work closely with engineering to ensure they have necessary product requirements to execute on time and with high quality. Product Launch - Provide all the product info needed by the rest of the company to more »
Hertfordshire, United Kingdom Hybrid / WFH Options
OCC Computer Personnel
leaders of our business and industry. They are looking to recruit an experienced Application Consultant with a proven track record in working between the customerrequirements, product vison and technical development teams. The role of the Energy Consultant will involve implementing our products in new and existing clients. … is also desirable. Our clients are primarily UK based utilities companies and as such work will be UK wide. Responsibilities • Responsible for translating the customerrequirements into documentation for client implementation • Defining test scenarios based on requirements/design • Liaise with Test Manager on implementation test plans … Report to the Project Manager on project progress • Liaise with the Solution Architect on client requirements and solution design • Responsible for ensuring the delivery meets expected company standards (e.g. release documentation standards) • Liaison between the project technical teams and any third-party vendors. Qualifications Essential: • Subject matter expertise and more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Express Recruitment
documentation and training material conforming to relevant Company standards and procedures Undertake functional testing and validation of developed code, documentation, and training materials Investigate customer product use scenarios, reproducing issues and resolving these. Taking ownership of some key project areas, whilst offering advice to wider team members on technical … be undertaken Assist with resource planning procedures needed for each project Act as one of the primary contracts for customers in order to understand customerrequirements and translate into technical requirements. Produce designs and specifications to meet customerrequirements Identify and participate in research activities to more »
with a focus on advancing offerings in hybrid and private cloud solutions. You will collaborate closely with product management teams to ensure alignment between customerrequirements, market trends, and product development strategies. Key Responsibilities: Solution Architecture Development: Lead the design and architecture of cloud solutions, ensuring they meet … sets, prioritizing development efforts, and assessing market demand. Identify opportunities to enhance existing products or develop new products based on emerging cloud technologies and customer needs. Solution Delivery: Engage directly with stakeholders to understand business objectives, technical requirements, and challenges related to cloud adoption. Collaborate with sales and … Google Cloud Platform, and VMware. Strong understanding of cloud-native operations, including containerization, microservices architecture, serverless computing, and DevOps practices. Demonstrated ability to translate customerrequirements and market insights into actionable product strategies and roadmaps. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross more »
Tadcaster, England, United Kingdom Hybrid / WFH Options
Mpac Group
new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »
Iron Mountain (IRM) is seeking a Digital Transformation Consultant to provide customer-facing digital product expertise for IRM’s enterprise accounts. Responsible for driving sales for Iron Mountain Digital solutions within a defined segment of the Iron Mountain customer base. Key responsibilities include generating, qualifying and executing on … Bringing a passion for problem-solving and knowledge about all things digital at Iron Mountain, the Digital Transformation Consultant drives the highest levels of customer centricity to enable IRM customers achieve their transformation goals. Acting as the subject matter expert for digital within the customer organization, this role … will be responsible for interfacing with customer-facing team members to deliver Iron Mountains digital solutions to senior-level business stakeholders. You'll Get: Effective internal teaming with Iron Mountain sales teams to support end-to-end deal lifecycle activities, including pipeline creation and account planning, solution design initiation more »
where you will be responsible for the business development activities of the magnetics products, from technical design stage to commercial account management. Based on customerrequirements, you'll recommend appropriate magnetic solutions in conjunction with the Technical Sales Manager, considering factors such as magnetic strength, size, shape, material … Sales Strategy for growth across the UK and Ireland. and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction and developing strong customer relationships by understanding needs and requirements and developing strong customer relationships by understanding needs and requirements. … magnetic materials, including, cores, filters, chokes, inductors, transformers and their application in a range of industries. Knowledge of the UK power supply industry and customer base Knowledge of magnetic component design in power supplies and filters An understanding of EMC design issues. Proven strategic business development. Commercial acumen and more »
Greater London, England, United Kingdom Hybrid / WFH Options
NetSuite
solutioning and estimation of the managed services effort required for Sales Opportunities. The Solution Principal is responsible for the presentation and delivery of the Customer Success value proposition and proactively supporting our Sales teams as we drive for ARR growth across the EMEA region. While the initial customerrequirements are obtained by the Sales team, the Solution Principal may from time to work with the Sales team during the initial discovery process to ensure that the prospect’s requirements are fully understood and included in the scope of works to be delivered by our delivery … team. Responsibilities include: Partner with a team of Product Sales and Pre-Sales team to validate in and out of scope requirements and assist with solutioning as necessary Manage and prioritize Professional Services opportunities Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Langham Recruitment Limited
team. You will be responsible for specification of phased arrays, which will involve specification writing, system simulation and algorithm development Role: Create detailed system requirements based on customerrequirements Make sure requirements meet all relevant regulatory standards Define RF system board layout floorplan and layout strategies more »
within the UK public sector market. Work with marketing or other internal departments to proactively identify and target customers. Build sales strategies for specific customer accounts. Identify and prioritize key accounts and opportunities within central and local government agencies. Provide accurate forecasting of opportunities by effectively managing sales opportunities. … Track and report sales activity, pipeline, and forecasts using CRM software. Customer relationships & satisfaction Build and maintain strong relationships with decision-makers, influencers, and other stakeholders within target organizations. Drive the promotion and sale of additional services to or through the customer. Maintain a detailed knowledge of customer objectives and key personnel. Prepare and deliver compelling proposals, quotes, and presentations that address customerrequirements and objectives. Manage customer expectations during sales, delivery and throughout the contract. Collaborate closely with internal teams, including pre-sales, product development, and customer success, to ensure alignment and more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services is looking for an … experienced Customer Facing Network Solutions Consultant to join their team. The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions. Experience of … You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences. The role will involve working closely with projects and delivery teams to ensure that customer related projects more »
holder will take the lead in managing the sales and proposal process for new sprinkler systems project enquiries. The role holder will assess project requirements, prepare accurate cost estimates, and collaborate with internal team members to deliver comprehensive proposals. You will have a strong understanding of sprinkler systems, coupled … with excellent analytical skills and the ability to communicate effectively with clients and stakeholder. Review technical specifications and begin developing the proposal based on customerrequirements and deadlines. Review customer specifications, drawings, or other project documentation to produce a scope of work. Liaise with the Consulting Engineers … and deliver sales presentations to effectively demonstrate the full capability, experience, and expertise of the Company. Maintain consistent sales growth by continuously establishing new customer accounts and maintaining existing customer relationships. Generate enquiries, opportunities, and sales reports. Work in support of the Companies strategic business plan to achieve more »
Greater London, England, United Kingdom Hybrid / WFH Options
Tiro Select
+ £12,000 Bonus + Bens - Hybrid role I'm hiring a Customer Success Manager (renewals) on behalf of a London based ground breaking technology business that is revolutionizing the way enterprises build their applications . My client is an established global market leader in data technology, trusted by … as upselling to existing customers Proactively reaching out to existing customers via phone and email using the renewals sales cadence , while also ensuring inbound customer requests are responded to within 24 hours Scheduling and leading customer calls to understand customerrequirements and close deals Manage a … other sales department members, as well as the wider business (e.g. legal, operations) Finding trends that need to be actioned from gathering and analysing customer feedback Ensuring the CRM ( Salesforce) is up to date with correct and accurate information REQUIREMENTS 2 - 4 years of: Sales/customermore »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »
London, England, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »
Cambridge, England, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »
Northam, England, United Kingdom Hybrid / WFH Options
Brellis Recruitment
and appropriately presented, objections are overcome, and the sale is closed. You will also be responsible for proactively retaining existing customers and managing the customer pricing and experience, as well as developing your own leads through the development of a third-party network of influences. Field Sales key responsibilities … will include: Increasing customer creation through the conversion of new business along the sales journey through selling in the field to achieve new contract wins Increasing retention of existing customers with targeted and attractive propositions to renew their contract, whilst managing revenues and margin Clearly identifying and quantifying customer … a strong understanding of products and services including technical knowledge of solutions Ensuring the relevant value proposition is clearly communicated and understood by the customer and that pricing structures and deal options are presented in the appropriate manner Ensuring industry LPG siting requirements are met and limit failed more »