relevant experience. Experience, Skills & Knowledge: *Technical authority across relevant platforms. *Strong leadership skills and excellent communication abilities. *Experience with IT service desk software and SLA management. *Proactive learner with solid technical skills in MS Technologies. *Ability to multitask, prioritize, and solve problems effectively. Personal Qualities: *Team player and leader committed more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Venesky Brown
home and in the office. Responsibilities: - Work with Service Desk Manager to ensure the goals and objectives for each service corresponding to their respective SLA’s, OLAs and Service schedules are met. - To ensure that appropriate information is produced about each service for analysis. - To work with the Service Desk more »
an analytical approach to fault finding covering various services. Carrying out prescribed activities and Service Requests that have been requested by users. Adherence to SLA’s and OLA’s Experience: Proven technical support experience from a large organisation. Office 365 Sharepoint MS Teams Active Directory Email systems and protocols Domain more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Venesky-Brown
home and in the office. Responsibilities: - Work with Service Desk Manager to ensure the goals and objectives for each service corresponding to their respective SLA's, OLAs and Service schedules are met. - To ensure that appropriate information is produced about each service for analysis. - To work with the Service Desk more »
of site supplies and stationery inventory Support other team members through collaborative training on company processes and procedures Ensure that Company ServiceLevel Agreements (SLA’s) are met, in relation to the Customer Experience department General administration and maintenance of department records and documentation Job Requirements Proven experience of working more »
network support capacity - Strong expertise in Cisco technologies (R&S, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to ServiceLevelAgreement terms - Ability to improve processes for service improvement. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS more »
to support site improvement and development. Actively participate in A3 problem solving workshops. Successfully deliver excellent team performance against the current internal customer servicelevelagreement for quality management. The Person Ideally educated to a degree level within a food science, food technology or microbiological discipline Minimum 5 years work more »
Newport, Wales, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
years’ experience in network support capacity expertise in Cisco technologies (Routers & Switches, Security, Wifi and Data) communicative, administrative and time management skills to ServiceLevelAgreement terms in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Venesky Brown
support of a large and varied user base in IT systems - Experience of an ITIL service environment - Experience of working to ServiceLevelAgreement (SLA) targets and co-ordinating workload to meet them - Understanding and experience of providing an effective customer service Desirable Skills: - Knowledge of ITIL strategy - Knowledge of more »
Buckley, Wales, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Data Engineer £45,000 DOE Chester ShortList Recruitment are working with a leading client based in Chester who are recruiting for a Data Engineer to join their growing team. The successful candidate will ensure the data warehouse is maintained appropriately more »