1 to 25 of 61 Permanent 3rd Line Engineer Jobs in the UK

Looking to move away from BAU? If you’re an experienced 2nd Line Engineer looking to take the leap to third line whilst delivering on projects, this role could be for you! You will need to be customer centric in your approach with a more »

3rd Line Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rd Line Core Applications Support … Engineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rd Line Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »

Job Title: 3rd Line Network Engineer Are you a skilled network engineer looking for your next exciting opportunity? Join a prestigious Global Cisco Gold Partner with over 300,000 employees worldwide. This role offers you the chance to work on secure contracts across … the UK and provides amazing internal progression opportunities. Responsibilities: Working exclusively with a public sector organization in Woking within the managed services team. Provide 3rd line network support for enterprise networks. Involvement in troubleshooting, configurations, incident response, and network change implementation. Skills/Must Have: Expertise in more »

3rd Line Azure Cloud Engineer Manchester – Hybrid £35,000 - £45,000 VIQU are searching for an 3rd Line Azure Cloud Engineer to join a vibrant team of tech and business experts committed to democratising digital transformation for businesses of all … processes. Esteemed by clientele, this innovative team thrives in diverse projects and are known for groundbreaking solutions, establishing them as industry pioneers. As the 3rd Line Azure Cloud Engineer, you will be responsible for the configuration of the Azure Cloud Infrastructure, you will expertly manage … within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud Engineer position include: A minimum of 2 years' experience providing 3rd line support within more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … the service delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1st and 2nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »

Infrastructure Engineer (3rd line) Location: Portsmouth (1x visit to office per month) Salary: £48,500 Responsibilities Incident and Problem Management Creation and updating of documentation Timely implementation of all changes Working as part of project teams to design and deliver customer requirements Platform builds/ more »

POST TITLE: 3rd Line Roaming Engineer LOCATION: Birmingham - Sheffield SALARY: 35k +£5,400 car allowance Benefits: Company pension Free parking On-site parking Work from home Responsibilities: Playing a pivotal role in ongoing and future projects throughout the Trust. Input into the ICT Strategic … create. Manage the approvals process and be responsible for all steps through to implementation. Asset and Configuration Management - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition more »

Role: 3rd Line Network Engineer Location: Hybrid (London office 2 days PW) Salary: £60,000 Everyone wants a great working environment, and this opportunity can provide you with just that. I am working with one of the UKs leading ISPs, winner of countless 'best place … as well as boasting a state-of-the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team. This is an all-encompassing role where no two days will be the same. You will get involved … multitude of projects with the latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rd line support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying more »

3rd Line/Senior Engineer (40-50K DOE) - Sheffield Keywords: 2nd Line, 3rd Line, Senior IT, IT Support, Support Analyst, Field Engineer, IT Technician, IT Engineer, Azure, AWS, VMware, Windows, Office 365, WAN, LAN, Firewalls … IT Managed Solutions provider, looking to expand their team with a few new Support Engineers, varying from 1st Line up to the 3rd Line/Senior team. The IT team already consists of around 150-200 people across multiple office locations in the UK. With … the company is growing! We are happy with welcoming a 2nd line with a few years' experience, looking to transition into a 3rd line role, while the same applies for a 3rd line transitioning into the Senior role. Please note the Senior more »

continue to grow around 20% year on year.# As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate … will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd/3rd line engineering position. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and … sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3 rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active Directory config/ more »

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a … take ownership of user problems and will work proactively to troubleshoot, respond and resolve end-user issues. Role Responsibilities Providing support to 1st, 2nd & 3rd line engineers acting as an escalation resolution point for our customers Providing senior technical support to customers Building and maintaining good working … relationships with Project Managers in order to lead on 3rd line infrastructure projects, ensuring projects are completed in line with timeframes and costings Meeting with customers to understand the organisation strategy and working with Technical Architect and/or Solutions Architect to create IT solutions more »

Are you an experienced IT professional ready to take your career to the next level? Join our dynamic team as a 3rd Line Service Desk Engineer and become a key player in delivering top-notch IT support! Location: Gloucester Salary: Up to £42,000 per … annum DOE Type: Permanent, Full-Time (37.5 hours per week) The Role: As a 3rd Line Service Desk Engineer, you will provide technical support to both remote and onsite customers with managed service contracts. You will also support 1st and 2nd line service … to, and resolve end-user issues. Duties and Responsibilities: Act as an escalation resolution point for our customers, providing support to 1st, 2nd, and 3rd line engineers. Deliver senior technical support to customers. Coach 2nd Line and 1st Line staff on technical skills more »

3rd Line Network Security Engineer 📌 Peterborough 📌 £43,000 to £50,000 + £10K shift allowance + Overtime Allowance + 20% Bonus 📌 10% Pension + Life Assurance + Share Equity 📌 Shift Working/Hybrid Working ** The business will support the application for security clearance. Due to … be a UK national or have lived and worked in the UK for the past 5 consecutive years. ** The Role in a Nutshell A 3rd Line Technical Specialist with networking experience on large enterprise networks of 100+ nodes or more. About The Business Security is one of more »

role is to provide technical support to a wide array of external clients as well as scoping and running project based work. As a 3rd Line Engineer, you will provide telephone, email and remote support for external and internal customers across a wide variety of … of general software, dealing with virus-infected machines and malware protection software. Ability to research a problem and find a solution using on line resources. Ability to make decisions and prioritise own workload Ability to demonstrate strong commercial awareness Desirable Criteria: Experience of building/installing servers/ more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs more »

Are you on the lookout for a new role? I've got an opportunity that could be of interest to you. 3rd Line EngineerAs our newest 3rd Line Engineer, you'll be the backbone of our operation, armed with the skills and … finesse to providing top-notch customer service, you'll be the driving force behind our success. With a current team of 5 2nd and 3rd line engineers, you will be the point of contact for escalations and supporting and leading the team. Responsibilities: Act as a technical … leader in high-stakes situations. It serves as an escalation point for our stellar 2nd/3rd line Engineers. Identify opportunities for improvement and innovation. Deliver against our KPIs with flying colours. Hands-on project delivery and initiation Requirements: A clear and confident communicator. Technical prowess in more »

We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. Experience of managing both Windows and Linux environments is essential. As a 3rd Line IT Support … Engineer, you will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring the smooth operation of all IT infrastructure. This role requires in-depth knowledge of IT systems, strong problem-solving skills, and the ability to work both independently and collaboratively. … Support Requests through our ITSM Tools or by Telephone Provide expert-level support to resolve complex IT issues escalated from 1st and 2nd line support teams. Diagnose and troubleshoot hardware, software, and network-connectivity related problems. Installing, and upgrading Operating Systems & Software Conduct root cause analysis and implement more »

Your new company With significant growth over the last number of years, our client requires a senior engineer to join their team. Finalists in the Belfast Telegraph IT awards received the highly commended award for Best Place to work in IT. Our client encourages and guides career development … guidance on the 1st/2nd Line and identify any key areas for efficiency improvement. Main Duties and Responsibilities Providing 2nd/3rd line remote support * Escalation point for any escalated cases from 1st or 2nd Line. Dealing with complex issues until completion * Work to more »

Hello we are Penelope and we are looking for an experienced, capable and concise 2nd line engineer to join our support team based in our Bath office. We work on a hybrid basis and will require you work from the office 3 days per week. From …/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation for 1 st line colleagues Microsoft certified or other industry relevant qualifications The right to work in the UK Highly desirable Experience of managing projects Experience of system more »

Are you an experienced IT professional ready to take your career to the next level? Join our dynamic team as a 3rd Line Service Desk Engineer and become a key player in delivering top-notch IT support! Location: Gloucester Salary: Up to £42,000 per … annum DOE Type: Permanent, Full-Time (37.5 hours per week) The Role: As a 3rd Line Service Desk Engineer, you will provide technical support to both remote and onsite customers with managed service contracts. You will also support 1st and 2nd line service … to, and resolve end-user issues. Duties and Responsibilities: Act as an escalation resolution point for our customers, providing support to 1st, 2nd, and 3rd line engineers. Deliver senior technical support to customers. Coach 2nd Line and 1st Line staff on technical skills more »

3rd Line Infrastructure Engineer £50,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help … exposure to the latest technologies, and interesting range of technical projects to work on and benefits including payment and support for industry recognised qualifications. 3rd Line Infrastructure Engineer – More Info: As the 3rd Line Infrastructure, Engineer, you will be responsible … possesses strong server skills including experience of on-prem to cloud migrations and who is eager to take the lead on projects. As a 3rd Line Infrastructure Engineer, your primary responsibility will be to provide advanced technical support for a diverse range of IT systems more »

excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rd Line Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that … invests in its staff and workplace culture. 3rd Line IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rd Line day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rd line tickets, project work and more »

3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »

3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Educa... more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving … and assisting in resolving issues What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience more »