and knowledge based articles Prioritising and managing many open cases at one time Knowledge required of most technical skills below: Office 365 and applications VirtualServers - VMware/Hyper-V/Citrix Backups/recovery systems/Antivirus solutions Knowledge of basic networking including understanding of WAN/ more »
Work Experience Desirable: 3rd Line Troubleshooting Azure Server Management Azure Network Management Azure Costing Management Entra Management Intune Management Exchange Management On Site Networking Virtual Server Management Entra/Exchange Migration PowerShell script creation Role Specific Requirements: Azure deploy and manage Azure environments and the associated networking, security and more »
their head office & sites around the UK. Job Responsibilities: Be the first point of contract for all Helpdesk calls Administer/Support the Microsoft servers, Virtualized environment, mainframe & cloud infrastructure Receiving and responding to incoming calls and support tickets through numerous channels of communication including email, telephone, internal requests … logging software exposure Microsoft Windows 10/11 Desktop administration Microsoft Server 2016/2019 administration Office 365 administration Microsoft AD & GPO administration VMware & virtual server administration Linux server administration Malware identification and removal IP Networking & Troubleshooting Computer OS Installation/Upgrades Remote Software Installation/Software Patching This more »