and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid more »
essential for this role, with a fundamental understanding of Microsoft desktop and server products, including virtualisation and cloud technologies, along with networking knowledge of LAN, WAN, Routers & Firewalls. . Proven experience as a 3rd Line Support Engineer or similar role, ideally within an MSP or educational sector. . Excellent communication … to prioritise and manage several open support tickets at the same time . Strong troubleshooting ability . Windows 10, 11 & Mac OS . Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers . Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF . VoIP Phone more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
strategies, blueprints, reference architectures and design patterns. Network service infrastructure, including cloud native networking (AWS, Azure, GCP and OCI), routing, switching, managed WAN and LAN design, Ethernet, wireless solutions. Network Protocols, Standards and Hardware configuration. Details. Wages. Perks. In return for your skills, we pay between more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Senitor Associates Ltd
skills Excellent communication skills Detail focused and able to maintain accurate ticket notes and documentation MS365, Server OS, Desktop OS VoIP telephony WAN/LAN troubleshooting VLANs Experience working for an MSP This is an excellent opportunity for an enthusiastic and passionate 1st line help desk enginer to join a more »
