1 to 25 of 32 Permanent Customer-Centricity Jobs in the Midlands

the effective and efficient management of contracts throughout their life cycle for in-life add moves and changes. What you'll do: Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide more »

support to our customers and colleagues. This Platform Operations Manager role requires strong leadership skills, technical expertise, and a customer-centric mindset. The Role: As our new Platform Operations Manager/Service Desk Manager, you will take on a pivotal role in our more »

deliver comprehensive IT solutions and managed services to their clients. The role requires a blend of technical expertise, leadership skills and a customer-centric approach to service delivery. Responsibilities: Lead and manage a team of IT professionals in the execution of various projects, ensuring timely and more »

code software development environment. Competences: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right more »

our team. You will be responsible for driving the vision, strategy, and execution of our website's development, ensuring a seamless and customer-centric online experience. Your role will be pivotal in enhancing our digital footprint and aligning digital strategies with business objectives. Key Responsibilities Develop more »

customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing more »

issues and its application within the NHS and/or similar user base environment. *Service Culture and its application within high performance customer centric service environments. Desirable *Project management. *Systems and network technical infrastructure. *System development life cycle. *Cloud technologies. Additional Criteria Essential *Excellent written, verbal more »

articulate complex technical concepts to a diverse audience Problem-Solving: A proactive problem solver with the ability to think critically and strategically Customer-Centric: A passion for delivering outstanding customer service and exceeding client expectations What our Client Offers: Competitive Salary: Attractive base more »

Requirements: - Previous experience in a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability more »

Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the more »

Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the more »

overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator - Key Responsibilities : To complete new site set up's and roll outs seamlessly and within more »

will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and more »

needs and demands. Youll really need to know your stuff, which means youll have: A minimum of 2 years experience in a customer-centric environment Experience of working as a planner or scheduler in a busy, dynamic and fast-paced environment Experience in the Telcoms/ more »

beacon of excellence in the logistics and supply chain industry, boasting a rich legacy spanning five decades. With an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge. Embedded within their ethos are more »

with an extensive added value service offering. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture more »

Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and written communication skills with a customer-centric approach. Tools Familiarity: Experience with ticketing systems, CRM tools, and remote support tools. Independence: Ability to work independently, prioritize tasks, and manage more »

non-technical stakeholders. Demonstrated experience in project management, with the ability to manage multiple projects simultaneously and deliver results within tight deadlines. Customer-centric mindset with a passion for delivering exceptional service and support. Problem-solving skills and the ability to think creatively to overcome technical more »

frontline ambassador of their company, providing on-site service, maintenance, and repair for their range of forklift trucks. Your technical expertise and customer-centric approach will ensure the optimal performance of their equipment, contributing to their reputation for excellence and reliability. Key Responsibilities: The key responsibilities more »

stable market-leader Variety, challenge, and a competitive salary in-line with current market rates Companywide training and development programmes Fast-paced, customer-centric environment Flexible working options 25 days holiday PLUS bank holidays Private medical insurance and critical illness cover A generous contributory pension scheme more »

packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture more »

in using Google Tag Manager Demonstrates proficiency with SEMrush or similar digital marketing tools for in-depth analytics and insights Exhibits a customer-centric approach and can handle direct interactions with clients to understand and meet their marketing goals. Desirable experience for the Digital Marketing Executive more »

corrective support where required Create a Manpower Plan for your centre and put a succession plan in place Create and maintain a customer centric culture in the business Maintain a high level of customer satisfaction via the team Work within the identified sales more »

/fix support, system changes/improvements, system administration, and consultancy/training). You'll join a team of smart, engaging customer-centric rofessionals, and you'll continue your professional development in an environment that rewards creativity and problem solving. This is an exciting opportunity more »

packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture more »