1 to 25 of 2,420 Permanent Customer Service Jobs in England

troubleshooting skills to quickly diagnose and resolve a wide range of IT issues. You will have proficiency in system administration tasks and have excellent customer service skills This role will be primarily based on-site with some flexibility after your probation. Package: £26,000 - £28,500 basic DOE more »

Providing leadership and direction with managing M365 cloud-based services. Lead the management of our Microsoft Modern Workplace environment, ensuring a high level of customer service and technical support. Oversee the design, implementation, and maintenance of the organisations IT infrastructure. Identify opportunities to optimise IT infrastructure, systems, and more »

Are you a HR administrator who takes pride in delivering an accurate quality service? Do you enjoy working as part of a collaborative team? Would you like a hybrid working environment? At Tarmac, who you are matters. We want to get to know you. If you share our values … HR Services Manager,the role of HR Administrator will be responsible for conducting transactional HR administration efficiently in line with SOX requirements, HR policies, service level agreements and timetables. As HR Administrator you will be responsible for: Providing effective administrative support to the wider HR function Supporting all aspects … of the Employee Lifecycle including new starters, leavers, reward, changes to terms and conditions Championing the delivery of a professional, highly efficient and customer focused HR Service Making amendments to contractual and personal details Ensuring that all records are maintained accurately in a timely manner Providing advice and more »

other sites such that the corporate network infrastructure functions effectively. Salary: £35k-£40k + Training/Courses + Good Benefits You must have excellent customer services/communication/interpersonal skills & at least 2 years IT support experience in a similar role. With some of the technical skills below more »

in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. We are an equal opportunity employer and value diversity in our company. We do more »

Virtualisation Technologies (VMWare, Hyper-V) network technologies (Firewall, Switches, Routers, Wi-Fi) We are seeking an experienced and enthusiastic individual to join our expanding service desk team in Hove. The successful candidate will become a crucial member of our service desk, with opportunities for career advancement. About Us … of local and international clients in a dynamic, ever-evolving environment. We are looking for an experienced and enthusiastic individual to join our expanding service desk team in Hove. The successful candidate will play a crucial role on our service desk and will have opportunities for career advancement. … Technician Ability to work independently and collaboratively within a team. Proven experience managing multiple tickets and incoming requests in a high-pressure environment. Exceptional customer service skills with strong engagement abilities. Experience in 2nd Line Service Desk support. Proficiency in Microsoft technologies, including Active Directory, Windows Server more »

looking to employ an experienced and strategic solution sales professional to cover the UK. Selling our client’s full portfolio of software solutions e.g. customer experience and application development, into new and existing customers, you will be focussed purely on selling into the public sector, primarily local authorities, social … public sector frameworks and the tendering process. It would also be advantageous if you have dealt with Heads of IT, Heads of Transformation and Customer Service Directors. This is the ideal time to join such an organisation that has been growing consistently, where your sales and relationship building … A minimum of 5+ years IT sales experience Candidate Skills Beneficial: - Sold into local authorities or housing associations - Experience closing six figure deals - Sold customer experience or application development software - A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note more »

and exciting opportunity in the City of London? If you have a strong background in building services maintenance and a passion for delivering exceptional customer service, we want to hear from you! A leading Building Services Maintenance Provider with a stellar reputation for excellence in facility management. They more »

IT skills with Excel and ability to adapt to new systems and software Experience on delivery with good time management/organisational skills Strong customer service skills, able to deal with confidential matters sensitively Full UK driving licence to enable you to travel across areas where Citizen operates … home working ‘Live work better' scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension – Citizen match up to 10% Cycle to work Annual leave purchase Citysave financial support - savings and loans MyPerks Benefits … part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP – a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme more »

dynamic and rapidly expanding business based near Ipswich. You will have the chance to join a thriving organisation as we seek to enhance our customer support team. As a Application Support Analyst/UAT Tester, you will play a crucial role in delivering exceptional service to our nationwide … Additionally, you will gain experience in User Acceptance Testing (UAT), verifying that system functionalities operate correctly. We are looking for a candidate with strong customer service experience, a genuine passion for IT, and excellent written and verbal communication skills. Having prior experience supporting logistics software such as Destin8 more »

Position Overview The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform first … line technical and operational support for all Information Technology and Broadcast Engineering issues and requests About the role This is a customer facing, front of house role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, service delivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that service to our customers. The post holder will on occasion form part of the out of hours support function through a departmental rota. Company Benefits We more »

Position Overview The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform first … line technical and operational support for all Information Technology and Broadcast Engineering issues and requests About the role This is a customer facing, front of house role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, service delivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that service to our customers. The post holder will on occasion form part of the out of hours support function through a departmental rota. Company Benefits We more »

the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) Previous 2nd Line support experience Previous Desk Support experience This is an excellent opportunity to more »

clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st … line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1st line incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal … knowledge of data imports and conversions Assist with internal server maintenance and upkeep About You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1st Line Support and remote troubleshooting experience ideal Excellent written and spoken English. Great communication more »

collaborative environment? On offer is a fantastic opening to join a leading company in laboratory instrumentation and services, renowned for their innovation and exceptional service, this is a fantastic opportunity to join a supportive environment that prizes professional growth and offers full training on their unique product. In this … assist with housekeeping duties and oversee stock operations, ensuring accurate inventory management and coordinating with engineers. You'll also manage the loan database, organize customer loans, and aid in administrative tasks like processing quotes, vendor invoices, and handling repairs. This role would suit an Administrator looking to join a … in a supportive and collaborative environment. The Role: Excel, sales support, and procurement. Oversee stock operations and coordinate with engineers. Manage loan database, organize customer loans, and assist in administrative tasks. The Person: Organized with keen attention to detail. Strong communicator with a customer-centric approach. Administrative background more »

project execution. Coordination: Manage onsite logistics requirements, including MHE, storage, and transportation (Air, Land, Sea) for domestic and international projects. Client Focus: Provide excellent customer service and account management to ensure client satisfaction. Tender Management: Support RFQ and Tender requests, contributing to competitive proposals. Reporting: Generate project, stock … and progress reports, as well as issue programs and schedules. Financial Management: Handle COD Accounts, supplier invoices, customer invoicing, and financial reporting. Customs Management: Manage import and export procedures, including ATA Carnet, T1/T2 documents, and customs formalities. About You Experience in leading logistics projects, focused on hotel more »

Role: Service Desk Manager Reporting to: Head of Service Operations This is a key role leading our Service Desk to ensure service requests and incidents are dealt with swiftly and efficiently through effective leadership and stakeholder management, ultimately ensuring that our customers experience outstanding service and support levels. The Service Desk Manager is responsible for: Leading the 24/7 Service Desk in the management of incidents, service requests, and problem resolution, maintaining service levels and response times. Managing and reporting on service desk performance to ensure compliance to … SLA policies, using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk isoperating efficiently and effectively. Ensuring that ServiceNow is utilised to its fullest potential. Managing the service desk team including setting goals, objectives and assigning tasks as well as more »

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

is a leading provider of electrical distribution equipment, offering innovative solutions to meet the demands of various industries. Our commitment to quality, safety, and customer satisfaction sets us apart in the industry. Key Responsibilities: Managing the depot repair, inspection and testing service whilst maintaining the quality of the … IDE Rental fleet, and meeting timelines to correlate with customer service level agreements and KPI's – ensuring equipment is ‘ready for hire' Conduct inspections and testing to ensure equipment meets safety standards. Building and reworking site distribution boards to customer specs. Carrying out site temporary power distribution … installations and de-installing equipment. Provide exceptional customer service by addressing client needs and enquiries. Requirements: Proven experience as an Electrician, within the temporary power environment (Key products being Distribution boards, power cables, AMF, EV Chargers and Erica energy management systems) Strong technical skills and knowledge of electrical more »

annual leave + BH) Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base. They seek to appoint a new, Senior & experienced, Satellite Engineer to the Team. This is an exciting new opportunity that has been created … role: Reporting to the Engineering Manager you will use your extensive experience to design and develop highly secure communication solutions for a demanding international customer base. You should be a qualified senior satellite engineer having worked in both Defence and Commercial satellite positions, experienced with networks, ground stations and … proven ability to resolve issues. You should be willing and able to draft technical documents and responses and to input into technical proposals. Requirements: Customer service and/or Network Operation experience. VSAT operational, service or technical experience. Practical experience of IP networking. Ability to diagnose complex more »

Our client based in Essendine is looking to recruit a Customer Support Technician on a fulltime permanent basis due to a department expansion. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve excellent … customer service but also the IT side to resolve technical queries. (more detailed IT problems are escalated up through the proper channels). The role will also involve taking inbound calls and trying to resolve the problem whilst the customer is on the phone and this will … description is available for all suitable candidates. To be considered for this role you will have a real interest in IT and also have customer service experience. The role is 9 to 5 Monday to Friday but one week out of 8 you will cover the phones out more »

Technical Troubleshooting: Diagnose and fix IT hardware and software issues via phone, email, and remote support. Sales Quotations: Create technical sales quotes that meet customer needs completely. Tier 1 Support: Assist with overflow of tickets and calls, ensuring nothing falls through the cracks. Collaboration: Work with our 3rd line … install, monitor, and maintain computer systems and networks. Documentation: Create and maintain support documentation to help colleagues and empower users. On-Site Support: Visit customer sites to provide support and install new systems. What We're Looking In A 2nd/3rd Line IT Support Technician: Experience and Knowledge … backup procedures Microsoft Windows 10 and earlier versions Antivirus concepts and remote management tools Networking (wireless, VoIP, cabling, routing, VPN, managed networks) Skills: Excellent customer service skills Confident communicator via email, phone, and in person Eager to learn new products and technologies Logical approach to troubleshooting Clear and more »

what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. Were looking for a passionate and customer-focused IT Service Desk Analyst to join our team. … ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis youll have a basic level of IT … skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There more »

The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the performance of … the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head of Service Delivery, the Service Delivery Team Leader will lead the Service Delivery handler team. Working to provide outstanding customer service through coaching and developing of the … process improvement. Will be KPI driven to ensure the teams success and always put the client at the heart of what you do. The Service Delivery team will play a key role in the future of client service delivery at PIB, underpinning the service excellence PIB require more »

Service Desk Analyst Hybrid - York My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in … a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with more »