51 to 75 of 173 Permanent Customer Service Jobs in the East Midlands

Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary. Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly. Handle Multiple Tasks: Juggle multiple responsibilities, prioritize … effectively, and maintain a high level of service under pressure. Pax8 , the world’s favourite Cloud Marketplace to buy cloud products is a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. If you want to … Incident management, responding to all types of tickets within the required SLA Acknowledge and remediate alerts that come through to the ticket system Handling customer phone calls Dealing with escalations from other teams Monitoring backup issues Completing server patching, ensuring automated processes are working and issues fixed where needed more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

Express Recruitment are looking for a hard-working professional to join their client’s busy service desk as a Client Service Administrator. In this role you will be required to assist with any administration tasks and build rapport with external contacts on a daily basis, as well as … 30pm Monday to Friday. There is onsite parking available and is a great public transport location. Roles & Responsibilities Take inbound phone calls and handle customer enquiries efficiently Oversee portal management for key clients and accounts Manage email queries coherently and in a timely manner Liaise with Engineers, external suppliers … and 3rd parties Ensure customer portals and email inboxes are monitored daily Improve customer service experience and build client relationships Skills & Experience Previous strong Administration experience essential Polite and professional telephone manner Previous administrative experience preferred Confident using IT platforms including Microsoft Office Able to build rapport more »

Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

client success through a diverse range of IT and Telecom services. You'll manage a portfolio of key accounts, ensuring that clients receive unparalleled service and support. Your role will be pivotal in identifying new business opportunities, fostering long-term relationships, and delivering customised solutions that meet and exceed … by understanding their needs and ensuring our solutions align with their business goals Strategic Planning: Develop strategic account plans that drive growth and enhance customer satisfaction Sales and Revenue Growth: Identify and pursue new business opportunities within existing accounts, expanding our footprint and driving revenue growth Solution Delivery: Collaborate … ability to articulate complex technical concepts to a diverse audience Problem-Solving: A proactive problem solver with the ability to think critically and strategically Customer-Centric: A passion for delivering outstanding customer service and exceeding client expectations What our Client Offers: Competitive Salary: Attractive base salary with more »

seeking to hire an exceptional people leader to build and manage a highly complex operations team for Amazon Freight’s Business Compliance team. The Customer Support Manager manages a large team responsible for 24x7 frontline operations for both Inbound and Off-Amazon transportation. They work in a cross-functional … in a fast-paced environment. Key job responsibilities • Independently identify up-stream and down-stream operational problems and implement appropriate solutions before they become customer impacting. • Brings a department and company-wide perspective to decision making. Strong business acumen (understands how to calculate high-level ROI and partner with … project. • Serve as escalation point for shipper support leads. • Making the correct trade-offs between schedule, resources, and scope in order to deliver on customer promise. • Identifying and evaluating potential risks/obstacles with minimal direction from senior managers, with the appropriate corrective actions being driven. • Make accurate business more »

rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to philipmeehan@spectrumit.co.uk Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »

Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function dealing with customers … is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring … that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support, and mentorship to team members. Oversee the day-to-day operations of the technical support department, ensuring efficient more »

is desirable, but not essential, training will be provided. You will be responsible for receiving, assisting and directing patient enquiries, signposting to the appropriate service or healthcare professional in a courteous, efficient and effective way. You will also provide general assistance to the practice team and project a positive … and ask to speak to one of our Reception Duty Managers. Main duties of the job Ensure an effective and efficient reception service is provided to patients and any other visitors. Welcome visitors to the Practice and direct them appropriately. Deal with all general enquiries, explain procedures and make … graduate teaching programme in place. We are part of the Rushcliffe PCN and are a high achieving Practice with full QoF and local enhanced service achievements. Free staff parking is available and access to the NHS pension scheme. We will keep job applications for 6 months and if further more »

equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … process inspection machinery solutions in readiness to carry out field based commissioning work, with occasional other PPM/maintenance and repair work tasks at customer sites around the UK, predominantly in the London, South and Midlands regions, but with the potential to travel further afield as required. The role more »

Behaviours Training & Qualifications Essential NVQ Level 1/AAT Foundation Level or equivalent experience Experience Essential Data entry experience/administrative experience Finance Experience Customer Service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome more »

training and upskilling per week... to use on whatever technical skills you desire, whilst supporting this MSP's clients! Are you an enthusiastic, and customer service focused individual looking to join a dynamic team? This role will give you the foundations to learn and expand your knowledge and … experience as a Service Desk Analyst and progress your IT career. There is continued training and development (averaging 1 day per WEEK), ensuring you acquire technical skills and the opportunity to take on more responsibilities as you develop. You will provide a single point of contact for customers across … You will have full ownership of the calls that you take: To quickly identify and resolve broad ranging incidents whilst providing high standards of customer service. The ideal candidate will have the following skills and experience: Passion for technology Keen to learn new skills and further your knowledge Familiarity more »

to our clients. We are a kind, caring, and passionate team of people who value hard work, dedication to finding solutions and delivering exceptional customer satisfaction. We believe in the power of collaboration, personal growth and continuous learning to ensure were keeping ahead of the click and creating work … in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role is … software development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs more »

and excellent benefits. The role of IT Support Engineer is essential in ensuring a professional reputation is upheld within the IT department, through excellent customer service and expert technical support. In your first few weeks in this IT Support role, you can expect to: Assist in the continuing more »

a luxury hotel near Towcester, South Northamptonshire. We are seeking a Junior Receptionist with oodles of people skills, someone who might come from a customer service background, preferably a customer facing role. Salary c.£23500-£25000 DOE + overtime + excellent benefits. Rota 5 out of … hotel reception Can work as part of a team and build professional working relationships Could have experience working in a luxury environment within a customer facing role Should be able to produce evidence of stable employment history in the form of an up to date CV and references Must more »

Loans and work experience opportunities for adults and young people. As the ICT Co-ordinator your duties will include; Providing a quality ICT support service to both learners and staff Maintaining and developing the organisations website, hardware, software, network, and other computing equipment. Providing personal user support and help … desk service to all users, at various levels Maintaining the company intranet and update as and when required using SQL, HTML and ASP Monitoring the systems performance and undertake maintenance and upgrades that are required. Ensuring that the IT function is GDPR compliant Maintaining regularly audit and update all … you MUST have the following: Recent and relevant experience in a 1st/2 nd/3 rd Line ICT Support role with excellent customer service skills Experience of Microsoft Server and Office 365 Advanced knowledge of Microsoft Operating Systems and common applications (particularly Microsoft Word, Excel, Access more »

Service Engineer - Electronics/Electrical Northampton Total Package - £42 - £47k p/a Are you an experience Service Engineer or Test Engineer who would be interested in a service role for a test equipment manufacturer. They are involved in test system design, build, fixturing, and software, ensuring … quality products and services for global clients across various sectors. Job Purpose: As a Service Engineer, you will collaborate with our existing team to deliver and support Electronic Test Systems. Your role involves gaining proficiency with FLEX test systems, conducting on-site and in-house calibration of customer … diagnosing test system/application issues. General Description: You will learn to support electronic test applications, run test programs using LabVIEW and TestStand, and service test systems at customer premises across the UK and Europe. We provide comprehensive training in test system architecture, fault finding, instrument calibration, LabVIEW more »

Service Engineer (Agricultural/Plant) £38,000 - £44,000 (OTE Up To 60k for Overtime) + Mon-Fri + Company Car + Progression + Company Pension + On-site Parking ***We welcome applicants from Construction, Plant, Crane and Military backgrounds*** Leicester Are you a Service Engineer from an … second to none ensuring them to be industry leaders within agricultural services. They are a family run business who pride themselves on their excellent customer service to make sure it is a smooth process for clients every time. In this role you will be using your experience to more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »

the UK & worldwide. Your responsibilities will be: Technical services leadership and management across the entire shopping centre. Full accountability for the technical side of service charge budgets, CAPEX, and OPEX. Manage the M&E service providers, oversee shop fits, and ensure Health & Safety compliance. This role offers the … stakeholders, including those at site level and within the asset management team. Self-motivated, with strong leadership and communication skills, while being committed to customer service excellence & NEBOSH qualified. The budget for this role is up to £62,000 dependant on experience, with supporting benefits package. If the more »

a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform … acting as first ‘port of call' for our Installers during live installations and remedial visits. Identify and implement areas of improvement for our Installation Service at a regional level. Support, Coach, and mentor new installers that enter the business. Undertake Site Visit inspections with our customer identifying and … in progress to ensure on site H&S Standard Operating Procedures are delivered by our Installer by completing Health & Safety Audits Ensure all escalated customer complaints are actioned and closed in a timely manner. Attendance at daily and weekly meetings with Divisional Customer Service Advisors to discuss more »

practice. ? Ensure all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Administration of maintenance compliance documentation including PMI, MOT, service events. ? Ensure Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team to … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Coordination and administration of maintenance compliance documentation including PMI, MOT, service events. ? Adherence of Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

Player and Collaborative ** Problem solving skills ** Previous experience with MS Dynamics (Desirable) ** Familiar with MS Excel (Desirable) ** An understanding of ERP Systems (Desirable) ** Previous customer service experience (Desirable) Benefits: ** Flexible Start times ** 28 Days Annual Leave + Bank Holiday ** Option to sell back holiday ** Enhanced Maternity, Paternity pay more »

Player and Collaborative ** Problem solving skills ** Previous experience with MS Dynamics (Desirable) ** Familiar with MS Excel (Desirable) ** An understanding of ERP Systems (Desirable) ** Previous customer service experience (Desirable) Benefits: ** Flexible Start times ** 28 Days Annual Leave + Bank Holiday ** Option to sell back holiday ** Enhanced Maternity, Paternity pay more »