1 to 18 of 18 Contract Customer Service Jobs in the Midlands

Job summary We are looking for a talented Service Management Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled Service Management Practitioner … to join our dynamic team and help us achieve our mission. Main duties of the job The Service Management Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that … the service desk is constantly developing and improving. The Service Management Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The Service Management Practitioner monitors operations to make sure tickets more »

Fixed Term Contract until 31st October 2025 Our Customer Experience directorate are now seeking a Housing Services Development Lead someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience. You will ensure critical business learning from customer feedback is embedded … close partnership with Stonewaters project teams to deliver transformative change. So if you would like to contribute to our ambition to deliver a modern customer service offering that embeds innovative technologies and operating principles, then we would be delighted to hear from you! The ideal candidate will: Be … passionate about delivering a high level of customer service and learning innovative technologies and solutions. Have experience of service improvement and working in collaboration with others. Be able to deliver feedback and empower colleagues using a range of methods. Have good planning and organizational skills. Be a more »

Configuration Team Applicants must: Demonstrable experience of working with computerised patient administration systems (Rio) Demonstrable experience of working within the NHS IT support or customer service experience Computer literate in Microsoft Office, including Excel and working knowledge of databases About us At Black Country Healthcare NHS Foundation Trust … building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities. The Trust is rated 'Good' from CQC (Care … This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families. Job description Job responsibilities The role of Digital Services is to promote and support the effective use of data more »

opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are you passionate about customer excellence through training? Do you have experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and … a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customer service onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customer service training Identify training gaps more »

for detail this role will suit you. Main duties of the job To provide effective and efficient administrative support for the e-Rostering & Bank Service covering Grimsby, Goole and Scunthorpe Hospitals. To deliver excellent customer service and to provide approaches/solutions to all of the customer … operate the Northern Lincolnshire and Goole Hospitals Bank Staff Management System that provides temporary staff to all wards and departments Provide a seven-day service, including unsociable hours as required to meet service needs About us We're a large organisation with three hospitals located in Scunthorpe, Grimsby … numeracy and literacy Desirable High Award ECDL or equivalent Occupational Experience Essential oExperience of Microsoft Office (word, excel, Outlook) oPrevious IT support experience oCustomer Service skills Desirable IT knowledge, Data collection/retrieval Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »

for an enthusiastic and self-motivated individuals to join our admin team. The post holder will play an important role within the wider Neurodevelopmental service admin team to provide efficient and comprehensive administrative support to clinicians and managers along with supporting patients. You will work within a skilled mixed … and filing. Main duties of the job We are looking for an individual with a positive and compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. For more information on … a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes wellbeing support, including an in-house counselling service, external helpline and more staff networks and support group We're always on the lookout for people who share our passion for improving the more »

Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »

rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £135.00 per day in scope of IR35 (payment via umbrella company, PAYE option also available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. Sundays and Bank holidays £29.88 per hour. … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in … to maintain own and team morale Excellent self-awareness to lead teams with exigency, enthusiasm and compassion. Ability to ensure a high level of service and quality is maintained Analytical and research Skills with ability analyse data effectively Ability to make oral presentations Strong computer skills including proficiency with … Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Excellent customer service orientation more »

specializing in providing tailored EPOS (Electronic Point of Sale) services to businesses of all sizes. We are committed to delivering reliable, efficient and positive customer service to our clients and candidates. We are currently looking for experienced contract engineers to join our growing engineering pool for upcoming works more »

to take on additional responsibilities and progress in your career. Essential Candidate Requirements The Technical Support Engineer will have experience in technical support, field service, or engineering roles working with safety products or in industrial automation. Proficiency in troubleshooting and resolving technical issues. Knowledge of industrial safety systems, programmable … PLCs), human-machine interfaces (HMIs), and related automation technologies would be useful. Hands on experience preferred. A good communicator, verbally and in writing as customer service is a key part of the role. Ability to work collaboratively within a team and with cross-functional departments (e.g., Design, Quality … live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and more »

20Videos/Recruitment%20videos/Digital%20Services%20-%20Training%20Officer%20-%20Recruitment.mp4 Job description Job responsibilities This can be a challenging role requiring a customer focused approach, while maintaining excellent working relationships within a fast paced environment. The ability to work within a team, and individually as required, is … Achieved an IT computer qualification (ECDL or equivalent). English and maths GCSE (or equivalent) Desirable Degree (or equivalent) in training. Awareness of ITIL Service Management methodology. Experience Essential Experience of 'one to one' and/or Group training delivery. Provision of a support service to end customers. … Communication and relationship Essential Good communication skills both written and oral. Ability to provide advice on training for IT systems to all hospital staff. Customer focused and able to create, build and maintain relationships. Desirable Delivery of quality training working to a recognised standard e.g.ISO9000 Demonstrates knowledge of ICT more »

vacancy. Person Specification Training & Qualifications Essential Recognised qualification in training or equivalent experience Achieved an IT computer qualification (ECDL or equivalent). Desirable ITIL Service Management foundation level PRINCE 2 foundation level or equivalent Trained in most NUH IT systems with the ability to demonstrate or extensive experience of … Systems used within the Trust. Experience of 'one to one' and Group training delivery. Able to manage and maintain the provision of a support service to end customers. Ability to manage and coordinate the creation of new training material, courses and rotas based on sound analysis of training needs … and oral including presentations to large audiences. Able to manage, lead and motivate others, setting objectives and monitoring performance of a team of staff Customer focused and able to create, build and maintain relationships at all levels. Ability to manage differing and sometimes conflicting demands for time and resources more »

Team. Person Specification Training & Qualifications Essential oHigher level IT skills oRSA/OCR III typing/word processing or equivalent experience oExcellent standards of customer service. oEducated to GCSE standard or equivalent. oPrevious administrative experience at senior level. Literate and numerate Desirable ECDL Microsoft office qualification Experience Essential Minimum … the role Essential Ability to work flexibly and co-ordinate with their counterpart at University Hospital Leicester and the clinical teams Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Nottingham University Hospitals NHS Trusts Address Nottingham City Hospital Hucknall road Nottingham NG5 1PB Employer's website https://www.nuh.nhs.uk/ more »