We're looking for a Senior Incident & Problem ServiceManager to join one of our public sector clients. Length: 12 months Rate: up to £550 per day Ir35 status: Inside ir35 Location: London, hybrid Clearance - Active SC preferred We are looking for a Major Incident Manager … Major Incidents and problems at all priority levels. The individual needs to be able to gain buy-in from the team to enhance the service and improve ways of working. Driving enhancements and improvements within the team (both process and resource) to the right level of maturity to be … successful. Providing a User focused service in restoring IT issues affecting the business. Working closely with other teams to support reactive Incident and implement preventative measures. Interlink Service Operations processes and procedures to ensure a full Life Cycle for Service Management. If you are interested in finding more »
Technical ServiceManager for Fit-Out Division at Tier One Contractor Are you a seasoned professional with a passion for delivering excellence in fit-out projects? We're seeking a talented Technical ServiceManager to join our prestigious fit-out division at a leading … Tier One Contractor. Key Responsibilities: Lead the technical service operations within our fit-out division, ensuring the highest standards of quality, safety, and client satisfaction. Oversee the planning, coordination, and execution of technical services for fit-out projects, from inception to completion. Collaborate closely with project teams, subcontractors, and … Manage budgeting, resource allocation, and procurement activities for technical services, optimizing project outcomes and efficiencies. Drive innovation and continuous improvement initiatives to enhance technical service delivery and project performance. Foster a culture of collaboration, excellence, and continuous learning within the technical service team. Key Requirements: Proven experience in more »
We are looking for a Service Transition Manager for one of our public sector clients. Rate: up to £550 per day Duration: 9 Months Inside IR35 Location: Hybrid, London, mostly remote As a Service Transition Manager you will have: User focus - Understands users and … approaches or services to meet these needs and engage in meaningful interactions and relationships with users. Puts users first and can manage competing priorities. Service management framework knowledge - Has an in-depth understanding of Service Management Framework principles and processes and the ability to apply the technical knowledge … in project or programme activities. Service focus - Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service. Problem management - Understands and identifies problems, analysing and helping to more »
Service Transition Lead 8 Months Location: Birmingham or London. Expectation is two days on-site working per week £587.12 per day (Inside IR35) On the job details - The objective of this role is to support a programme of works to move shadow IT (all digital, data, and technology) across … the successful candidate will require excellent stakeholder management skills, as well as influencing, negotiation and diplomacy. Experience/Skills/Qualifications Extensive experience of Service Transition - essential Project Management - essential Experience in undertaking or leading an Mergers & Acquisition (M&A) in the context of IT Services Experience in shaping … IT services Experience in managing the financial carve out and driving value to minimise stranding costs/technical debt Experience in developing integration strategies, service offerings and service onboarding A deep understanding of digital, data technology solutions in corporate/IT services An awareness of how to define more »
