Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. Skills required: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and more »
Excellent organisational and communication abilities Desired Skills: Knowledge of ServiceNow, MS Windows, MS Office, Exchange, Active Directory (O365), Android/iPhone OS Understanding of ITIL principles Self-motivated with a proactive approach to process improvement This contract is rolling every 6 months and attendance on site is needed. Fantastic team. more »
actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service more »
operations. Please note that we are looking for someone who is practical, hands on and who will drive recommendations. Key Skills: Proven proficiency in ITIL processes with accreditation to at least version 3 Practitioner level. Minimum 3 years of experience in Service Level Management. Successful track record in introducing new more »
manage changing priorities. Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed. Understand and work within the ITIL Service Delivery framework. Attend training courses as identified and agreed for appropriate professional development. Actively support the equality and diversity policies of our client. Undertake more »
service operating model design The ability to write coherent and concise service documentation. Experience of creating and negotiation SLA's Service Management qualifications (eg ITIL, ISO20000) or relevant operational experience If you are interested in finding out more regarding this Service Architect contact role, please apply here. Service Architect - Senior more »
Alexander Mann Solutions - Public Sector Resourcing
of Agile development methodology. Experience managing people GDS Service Assessment experience GDS design standards experience Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers more »
of Agile development methodology. Experience managing people GDS Service Assessment experience GDS design standards experience Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers more »
risk management. Experience in data support, data analysis. Being able to read codes and answer technical questions surrounding SQL and Python queries. Understanding of ITIL framework. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and more »
risk management. Experience in data support, data analysis. Being able to read codes and answer technical questions surrounding SQL and Python queries. Understanding of ITIL framework. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and more »
risk management. Experience in data support, data analysis Being able to read codes and answer technical questions surrounding SQL and Python queries. Understanding of ITIL framework. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and more »
and be accountable for a global team of Service Quality managers/Release Managers ensuring best in class service is provided in line with ITIL principles. Ensure that high quality production metrics are delivered to all key stakeholders and that areas of focus are highlighted to ensure continual improvement and more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
remotely and has been determined inside IR35. Skills & Experience needed: Frequent and recent experience working in the retail/e-commerce sector TOGAF and ITIL methodolgy experience Strong stakeholder management skills Self sufficient and proven to meet tight deadlines. If interested and available within the next 4 weeks, please apply more »
At Peregrine, We're proud to be recruiting on behalf of our clients, an excellent opportunity has airsen to work as a change manager on a perm basis. This is an exciting an opportunity to work at the heart of more »
in London 3 days per week with the occasional trip to client sites. The contract is Outside IR35. Requirements: Extensive experience in Service management. ITIL Framework - ITIL c3 qualified (Service Design and Transition Lifecycle/Capabilities or equivalent. Risk management experience Team player as well as an experienced process owner more »
delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment. Essential skills: ** Must be a UK National with … years residency ** Experience working as a Service Transition Manager and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. ITIL Certification and ITIL Service Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. more »
Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be tasked with redesigning service management … others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end more »
Required skills: Experience working as a Service Transition Manager and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. - ITIL Certification and ITIL Service Transition-certified (Nice to Have). - Experience in Service Management concepts and ability to apply these in a Service Transition context. more »
Alexander Mann Solutions - Public Sector Resourcing
this role, as a minimum you must be eligible and willing to undergo these checks. Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Experience of setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers. Experience of Service Design and … Transition in Medium to Large Organisations. An ITIL Foundation qualification and at least 2 of the Intermediate ITIL Modules. If this role sounds like something that you would be interested in, please click the link to apply or email D aniel Mcbride Disability confident As a member of the disability more »
and will contribute to the definition of standards and continual service improvement. Skills and Experience Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers. Experience of Service Design and Transition in … Medium to Large Organisations. Qualifications: The successful candidate will have an ITIL Foundation qualification and at least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only more »
