Support Officer Jobs with Work from Home Options

Support Officer
UK > Work from Home

The median Support Officer salary for remote or hybrid work is £30,563 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 560 606 848
Rank change year-on-year +46 +242 -251
Permanent jobs requiring a Support Officer 42 27 53
As % of all permanent jobs with a WFH option 0.12% 0.072% 0.070%
As % of the Job Titles category 0.12% 0.075% 0.072%
Number of salaries quoted 36 15 52
10th Percentile £26,000 - £26,250
25th Percentile £27,521 £26,020 £28,610
Median annual salary (50th Percentile) £30,563 £31,500 £32,358
Median % change year-on-year -2.98% -2.65% +7.86%
75th Percentile £34,881 £40,125 £40,257
90th Percentile £46,399 £45,250 £41,826
UK median annual salary £32,060 £29,936 £32,358
% change year-on-year +7.10% -7.49% +7.86%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Officer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Officer in the job title as a proportion of all IT jobs advertised.

Support Officer trend for jobs with a WFH option

Support Officer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Officer.

Support Officer salary trend for jobs with a WFH option

Support Officer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Officer over the 6 months to 12 June 2024.

Support Officer salary histogram for jobs with a WFH option

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Officer in the job title.

1 25 (59.52%) Microsoft
1 25 (59.52%) Social Skills
2 18 (42.86%) Microsoft 365
3 14 (33.33%) Microsoft Office
4 13 (30.95%) Microsoft Exchange
5 10 (23.81%) SharePoint
6 9 (21.43%) Microsoft Excel
7 8 (19.05%) Project Management
7 8 (19.05%) Security Cleared
8 7 (16.67%) Active Directory
8 7 (16.67%) Wi-Fi
8 7 (16.67%) Windows Server 2016
8 7 (16.67%) Windows Server 2019
8 7 (16.67%) Preventative Maintenance
8 7 (16.67%) Public Sector
9 6 (14.29%) GDPR
9 6 (14.29%) Customer Service
9 6 (14.29%) Stakeholder Engagement
9 6 (14.29%) Cybersecurity
9 6 (14.29%) Driving Licence
10 5 (11.90%) Remote Desktop
10 5 (11.90%) Private Cloud
10 5 (11.90%) Virtual Desktop
10 5 (11.90%) Continuous Improvement
10 5 (11.90%) Microsoft Intune
10 5 (11.90%) GitHub
10 5 (11.90%) Cloud Computing
10 5 (11.90%) Azure
10 5 (11.90%) QA
10 5 (11.90%) Time Management

Support Officer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (30.95%) Microsoft Exchange
2 10 (23.81%) SharePoint
Applications
1 14 (33.33%) Microsoft Office
2 9 (21.43%) Microsoft Excel
3 4 (9.52%) Microsoft PowerPoint
4 1 (2.38%) Microsoft Project
Cloud Services
1 18 (42.86%) Microsoft 365
2 5 (11.90%) Azure
2 5 (11.90%) Cloud Computing
2 5 (11.90%) GitHub
3 4 (9.52%) OneDrive
Communications & Networking
1 7 (16.67%) Wi-Fi
2 5 (11.90%) Remote Desktop
3 2 (4.76%) Unified Communications
Database & Business Intelligence
1 5 (11.90%) DTS
2 2 (4.76%) Amazon QuickSight
3 1 (2.38%) Metadata
General
1 25 (59.52%) Social Skills
2 7 (16.67%) Public Sector
3 5 (11.90%) Publishing
3 5 (11.90%) Social Science
4 4 (9.52%) Finance
5 3 (7.14%) Telecoms
6 1 (2.38%) Analytical Skills
6 1 (2.38%) Inclusion and Diversity
6 1 (2.38%) Law
6 1 (2.38%) Police
6 1 (2.38%) Retail
6 1 (2.38%) Tech for Good
Miscellaneous
1 6 (14.29%) Driving Licence
2 5 (11.90%) Low-Code
2 5 (11.90%) Private Cloud
3 2 (4.76%) Onboarding
3 2 (4.76%) Social Media
4 1 (2.38%) VLE
Operating Systems
1 7 (16.67%) Windows Server 2016
1 7 (16.67%) Windows Server 2019
2 5 (11.90%) Windows
Processes & Methodologies
1 8 (19.05%) Project Management
2 7 (16.67%) Preventative Maintenance
3 6 (14.29%) Customer Service
3 6 (14.29%) Cybersecurity
3 6 (14.29%) Stakeholder Engagement
4 5 (11.90%) Continuous Improvement
4 5 (11.90%) Data Science
4 5 (11.90%) Time Management
5 4 (9.52%) Collaborative Working
5 4 (9.52%) Data-Driven Decision Making
5 4 (9.52%) Decision-Making
5 4 (9.52%) Digital Strategy
5 4 (9.52%) Information Exploitation
5 4 (9.52%) Information Management
5 4 (9.52%) Roadmaps
5 4 (9.52%) Strategic Roadmap
6 2 (4.76%) Data Management
6 2 (4.76%) Stakeholder Management
6 2 (4.76%) User Experience
7 1 (2.38%) Project Governance
Programming Languages
1 2 (4.76%) SQL
Qualifications
1 8 (19.05%) Security Cleared
2 5 (11.90%) Azure Certification
3 4 (9.52%) BPSS Clearance
4 1 (2.38%) Degree
4 1 (2.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (14.29%) GDPR
2 5 (11.90%) QA
3 3 (7.14%) PMO
4 1 (2.38%) Accessibility
4 1 (2.38%) P3O
System Software
1 7 (16.67%) Active Directory
2 5 (11.90%) Virtual Desktop
Systems Management
1 5 (11.90%) Microsoft Intune
Vendors
1 25 (59.52%) Microsoft
2 2 (4.76%) Cisco