Customer Service Jobs in Stirling

Customer Service
Scotland > Stirling

The table below provides summary statistics for permanent job vacancies advertised in Stirling requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 1 5 17
Rank change year-on-year +4 +12 -
Permanent jobs citing Customer Service 25 4 4
As % of all permanent jobs advertised in Stirling 40.32% 14.29% 4.35%
As % of the Processes & Methodologies category 44.64% 28.57% 5.48%
Number of salaries quoted 14 4 3
10th Percentile £30,962 £24,525 -
25th Percentile - £25,313 -
Median annual salary (50th Percentile) £48,000 £37,055 £26,680
Median % change year-on-year +29.54% +38.89% -
75th Percentile - £59,780 £35,215
90th Percentile £70,018 £77,912 £40,336
Scotland median annual salary £39,500 £40,000 £30,000
% change year-on-year -1.25% +33.33% -

All Process and Methodology Skills
Stirling

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Stirling.

Permanent vacancies with a requirement for process or methodology skills 56 14 73
As % of all permanent jobs advertised in Stirling 90.32% 50.00% 79.35%
Number of salaries quoted 35 10 17
10th Percentile £25,818 £22,700 £33,172
25th Percentile £29,750 £27,125 £41,250
Median annual salary (50th Percentile) £46,000 £35,000 £60,000
Median % change year-on-year +31.43% -41.67% +10.85%
75th Percentile £49,000 £50,478 £72,500
90th Percentile £55,954 £54,661 £73,000
Scotland median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +12.24%

Customer Service
Job Vacancy Trend in Stirling

Job postings citing Customer Service as a proportion of all IT jobs advertised in Stirling.

Job vacancy trend for Customer Service in Stirling

Customer Service
Salary Trend in Stirling

3-month moving average salary quoted in jobs citing Customer Service in Stirling.

Salary trend for Customer Service in Stirling

Customer Service
Salary Histogram in Stirling

Salary distribution for jobs citing Customer Service in Stirling over the 6 months to 12 June 2024.

Salary histogram for Customer Service in Stirling

Customer Service
Job Locations in Stirling

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Stirling region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stirlingshire +2 13 £44,695 +20.62% 4
Callander - 3 £48,000 - 1
Crianlarich - 3 £48,000 - 1
Doune - 3 £48,000 - 1
Dunblane - 3 £48,000 - 1
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in Stirling by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) CMS
2 1 (4.00%) Microsoft Exchange
2 1 (4.00%) SharePoint
Applications
1 1 (4.00%) Microsoft Office
Cloud Services
1 2 (8.00%) Microsoft 365
2 1 (4.00%) Entra ID
2 1 (4.00%) OneDrive
General
1 12 (48.00%) Retail
2 9 (36.00%) Finance
3 8 (32.00%) Social Skills
4 7 (28.00%) Organisational Skills
5 2 (8.00%) Inclusion and Diversity
6 1 (4.00%) Analytical Skills
Job Titles
1 12 (48.00%) Smart Metering Engineer
2 3 (12.00%) Lead
3 2 (8.00%) IT Support
4 1 (4.00%) 1st Line Support
4 1 (4.00%) 1st Line Support Technician
4 1 (4.00%) Delivery Manager
4 1 (4.00%) IT Support Specialist
4 1 (4.00%) IT Support Technician
4 1 (4.00%) IT Technician
4 1 (4.00%) Operations Manager
4 1 (4.00%) Service Delivery Manager
4 1 (4.00%) Service Manager
4 1 (4.00%) Support Specialist
4 1 (4.00%) Support Technician
4 1 (4.00%) Test Leader
Miscellaneous
1 12 (48.00%) Smart Meter
Operating Systems
1 2 (8.00%) Windows
1 2 (8.00%) Windows 10
2 1 (4.00%) Android
2 1 (4.00%) Apple iOS
Processes & Methodologies
1 7 (28.00%) Line Management
2 4 (16.00%) Service Delivery
3 2 (8.00%) Business Analysis
3 2 (8.00%) Coaching
3 2 (8.00%) Stakeholder Management
4 1 (4.00%) BCP
4 1 (4.00%) Business Strategy
4 1 (4.00%) Decision-Making
4 1 (4.00%) Disaster Recovery
4 1 (4.00%) Functional Testing
4 1 (4.00%) People Management
4 1 (4.00%) Problem-Solving
4 1 (4.00%) Release Management
4 1 (4.00%) Root Cause Analysis
4 1 (4.00%) Service Delivery Management
4 1 (4.00%) Test Strategy
Qualifications
1 19 (76.00%) DBS Check
2 1 (4.00%) Degree
Quality Assurance & Compliance
1 1 (4.00%) QA
System Software
1 2 (8.00%) Active Directory
Vendors
1 2 (8.00%) Microsoft