IT Support Technician Jobs in the South West

IT Support Technician
England > South West

The median IT Support Technician salary in the South West is £27,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 256 221 301
Rank change year-on-year -35 +80 -25
Permanent jobs requiring an IT Support Technician 39 34 22
As % of all permanent jobs advertised in the South West 0.37% 0.53% 0.25%
As % of the Job Titles category 0.38% 0.59% 0.26%
Number of salaries quoted 22 26 21
10th Percentile £22,850 £22,375 £20,500
25th Percentile £25,354 £23,500 £21,875
Median annual salary (50th Percentile) £27,500 £27,250 £23,500
Median % change year-on-year +0.92% +15.96% -4.08%
75th Percentile £30,000 £36,000 £25,000
90th Percentile £32,025 - £28,000
England median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 10,157 5,725 8,324
% of permanent jobs with a recognized job title 96.15% 88.79% 95.61%
Number of salaries quoted 7,334 3,659 5,114
10th Percentile £28,000 £30,000 £28,750
25th Percentile £37,000 £38,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £64,750 £68,750 £65,500
90th Percentile £77,500 £80,000 £80,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

IT Support Technician
Job Vacancy Trend in the South West

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Technician in the South West

IT Support Technician
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support Technician in the South West.

Salary trend for IT Support Technician in the South West

IT Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the South West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire - 18 £31,000 - 2
Gloucestershire -27 10 £27,500 -23.61% 2
Dorset - 5 £31,350 - 1
Somerset - 4 £24,500 - 3
Devon -17 2 £22,620 -9.52%
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 12 June 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support Technician in the job title.

1 28 (71.79%) Microsoft
1 28 (71.79%) Active Directory
2 26 (66.67%) Windows
3 21 (53.85%) Windows 10
4 18 (46.15%) Problem-Solving
5 17 (43.59%) ITIL
6 16 (41.03%) Service Management
6 16 (41.03%) SC Cleared
6 16 (41.03%) Security Cleared
6 16 (41.03%) Driving Licence
7 15 (38.46%) Change Management
7 15 (38.46%) Configuration Management
7 15 (38.46%) Information Security
7 15 (38.46%) ITSM
7 15 (38.46%) Management Information System
7 15 (38.46%) A+ Certification
8 13 (33.33%) Microsoft 365
9 11 (28.21%) Social Skills
10 6 (15.38%) Customer Service
10 6 (15.38%) Antivirus Management
10 6 (15.38%) Microsoft Office
11 4 (10.26%) Google
12 3 (7.69%) Azure
12 3 (7.69%) Analytical Skills
12 3 (7.69%) Security Operations
12 3 (7.69%) Proactive Monitoring
12 3 (7.69%) Microsoft Exchange
12 3 (7.69%) DHCP
12 3 (7.69%) DNS
12 3 (7.69%) Disaster Recovery

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) Microsoft Exchange
2 1 (2.56%) SharePoint
Applications
1 6 (15.38%) Microsoft Office
2 2 (5.13%) Microsoft Excel
Cloud Services
1 13 (33.33%) Microsoft 365
2 3 (7.69%) Azure
3 2 (5.13%) Entra ID
3 2 (5.13%) WhatsApp
4 1 (2.56%) OneDrive
Communications & Networking
1 3 (7.69%) DHCP
1 3 (7.69%) DNS
1 3 (7.69%) Firewall
2 2 (5.13%) TCP/IP
2 2 (5.13%) Wi-Fi
3 1 (2.56%) ADSL
3 1 (2.56%) LAN
General
1 11 (28.21%) Social Skills
2 3 (7.69%) Analytical Skills
3 2 (5.13%) Manufacturing
4 1 (2.56%) Back Office
4 1 (2.56%) Legal
Miscellaneous
1 16 (41.03%) Driving Licence
2 15 (38.46%) Management Information System
3 2 (5.13%) iPad
4 1 (2.56%) Onboarding
4 1 (2.56%) Operational Technology
4 1 (2.56%) Renewable Energy
Operating Systems
1 26 (66.67%) Windows
2 21 (53.85%) Windows 10
3 2 (5.13%) Windows Server
Processes & Methodologies
1 18 (46.15%) Problem-Solving
2 17 (43.59%) ITIL
3 16 (41.03%) Service Management
4 15 (38.46%) Change Management
4 15 (38.46%) Configuration Management
4 15 (38.46%) Information Security
4 15 (38.46%) ITSM
5 6 (15.38%) Antivirus Management
5 6 (15.38%) Customer Service
6 3 (7.69%) Disaster Recovery
6 3 (7.69%) Proactive Monitoring
6 3 (7.69%) Security Operations
7 2 (5.13%) Kalman Filter
7 2 (5.13%) Project Delivery
7 2 (5.13%) Project Management
7 2 (5.13%) Web Filtering
8 1 (2.56%) ERP
8 1 (2.56%) Software Licensing
Qualifications
1 16 (41.03%) SC Cleared
1 16 (41.03%) Security Cleared
2 15 (38.46%) A+ Certification
Quality Assurance & Compliance
1 2 (5.13%) SLA
System Software
1 28 (71.79%) Active Directory
Systems Management
1 2 (5.13%) Jamf Pro
1 2 (5.13%) PaperCut
2 1 (2.56%) SCCM
Vendors
1 28 (71.79%) Microsoft
2 4 (10.26%) Google
3 2 (5.13%) Apple
3 2 (5.13%) Fortinet