Desk Manager to join a fantastic client based in the heart of Southampton. This role is perfect for someone with a few years of management experience on a Service Desk, or who has been working on the third line with a solid understanding of processes that are looking to … take the step into a management position. Key Skills: Microsoft stack (Azure, AD, Exchange etc) Networking (TCP/IP, DNS, DHCP, etc.) Firewall, Router and Switch Management Remote Access and VPN Key Responsibilities: Foster a collaborative environment that leverages knowledge sharing and promotes individual skill development in areas … like incident management, problem management, and service request fulfillment. Utilize KPIs (e.g., First Call Resolution Rate, Mean Resolution Time) to set achievable goals, monitor team performance, and identify areas for improvement. Oversee ticket assignment using tools like round-robin or skill-based routing, manage technician queues, and ensure more »
Bracknell South, England, United Kingdom Hybrid / WFH Options
Circana
grow our clients business, paired with superb organizational and interpersonal engagement skills to deliver an all-round excellent service to the client. Previous line management experience is preferred, however not essential. This role will have the requirement to travel to the clients office in St Albans (once a week … the breadth of Circana solutions in the pursuit of delivering business growth and efficiencies. * Commercial responsibility for the day to day financial and contractual management of the client. * Drive engagement and penetration of Circana across all client functions through the execution of effective engagement strategies. * Develop and leverage strong … beneficial relationships and networks both internally and externally. * Ability to proactively manage a client relationship and drive improvements in client satisfaction. * Strong project and workloadmanagement and proactive management of internal and external stakeholder expectations. * Able to engage in a consultative manner with clients at all levels more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Circana
well as onsite with clients across virtual and diverse teams. * Leverages mutually beneficial relationships and networks strongly both internally and externally. Strong project and workloadmanagement and proactive management of stakeholder expectations. * Ability to proactively manage a client relationship and drive improvements in client satisfaction. Able to more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Connexa
and collaborate within a cohesive and engaging team of developers. The Ideal Candidate: * Possesses excellent communication skills. * Demonstrates self-driven and independent time and workload management. * Exhibits effective communication with internal and external stakeholders. * Shows a passion for coding, understanding application architecture, and staying informed about industry changes. * Possesses more »
and real opportunities to build your career as well. What youll do Managing a team of specialist s day to day including delegation and workloadmanagement Training and coaching members of the customs classification team Overseeing the process of customs classification to ensure adherence to import controls, documentation more »
Monday to Friday - 8am - 5pm - office based 4 weeks paid holiday Free onsite parking Company events Full training provided Key responsibilities: Collaborate with the management team to provide general administrative assistance Liaise with suppliers and clients to ensure seamless operations Support the office team during busy periods Provide general … Essential skills: Strong attention to detail Excellent communication skills, both written and verbal Outstanding organisational skills Confident and proactive working style Effective time and workloadmanagement Proficiency in IT, especially Outlook and Excel Ability to work well in a team environment Previous experience working within an office setting more »