Root Cause Analysis Jobs with Work from Home (WFH) Options

1 to 25 of 150 Root Cause Analysis Jobs with Hybrid or WFH Options

Crisis Manager

London, England, United Kingdom
Hybrid / WFH Options
Sportradar
cross-functional teams, including technical experts, support functions, and business units, to investigate, diagnose, resolve major incidents efficiently, and ensure regulatory requirements are considered. Root Cause Analysis: Facilitate post-incident reviews and root cause analysis (RCA) sessions to identify the underlying causes of crises … post-incident review reports. Documentation and reporting: Maintain accurate records of crises and major incidents, including incident details, actions taken, resolutions, and post-incident analysis findings, adhering to regulatory and compliance requirements. Monitor key performance indicators (KPIs) and metrics related to incident management, identifying trends and areas for improvement … of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in more »
Posted:

Business Analyst

Reading, South East
Hybrid / WFH Options
AWE
and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change. They select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. The BA collaborates with stakeholders at all … Governance Board (FEGB), Delivery Governance Board (DGB)). Provide scoping services to help clarify business problems, objectives and potential solutions by using appropriate business analysis techniques including: Data Analysis, Process Analysis, Business Case Assessments and Root Cause Analysis. Elicit and validate requirements through the effective … line with business needs. Essential skills: Experience delivering BA artefacts at pace to concurrent projects or programmes: Work Package and Problem Statement definition Impact Analysis, Gap analysis, Root cause Analysis Definition of Scope and Objectives, Stakeholder mapping RAID development Requirements Management: elicitation, documentation, validation, prioritisation more »
Employment Type: Permanent
Salary: £35,840 - £60,000
Posted:

Customer Resolutions Advocate

PE3, Longthorpe, Peterborough, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Zellis
can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our … Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well … as complaints/escalations root cause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results more »
Employment Type: Permanent
Posted:

IT Project Coordinator

Borehamwood, Hertfordshire
Hybrid / WFH Options
Rise Technical Recruitment Ltd
accumulated career expertise. As an IT Project Coordinator, your responsibilities will encompass effective communication with stakeholders to ensure project goals are achieved, conducting thorough root cause analyses to pinpoint and resolve project challenges and risks, delivering project updates, and implementing project management methodologies such as waterfall or Agile. … a comparable role or as a project manager. Proficiency in project management methodologies such as Waterfall and Agile is required, along with familiarity in root cause analysis and strong time management abilities. This is an outstanding opportunity to work with the latest IT technologies, collaborate with an … from initiation to closure. Develop and maintain project plans, including scope, schedule, budget, and resources. Use project management software, such as Zoho Projects Conduct root cause analysis to identify and address project issues and risks. Implement project management methodologies, such as Waterfall or Agile, as appropriate. Reference more »
Employment Type: Permanent
Posted:

Information Technology Project Coordinator

Borehamwood, England, United Kingdom
Hybrid / WFH Options
Rise Technical
accumulated career expertise. As an IT Project Coordinator, your responsibilities will encompass effective communication with stakeholders to ensure project goals are achieved, conducting thorough root cause analyses to pinpoint and resolve project challenges and risks, delivering project updates, and implementing project management methodologies such as waterfall or Agile. … a comparable role or as a project manager. Proficiency in project management methodologies such as Waterfall and Agile is required, along with familiarity in root cause analysis and strong time management abilities. This is an outstanding opportunity to work with the latest IT technologies, collaborate with an … from initiation to closure. Develop and maintain project plans, including scope, schedule, budget, and resources. Use project management software, such as Zoho Projects Conduct root cause analysis to identify and address project issues and risks. Implement project management methodologies, such as Waterfall or Agile, as appropriate. Reference more »
Posted:

Cyber Security Analyst

United Kingdom
Hybrid / WFH Options
Burman Recruitment
investigating and mitigating a recent security breach within our university network. You will work closely with our internal cyber security team to identify the root cause of the breach, contain its impact, and implement measures to prevent similar incidents in the future. This is an exciting opportunity to … information assets. Key Responsibilities: Incident Triage: Quickly assess the severity and scope of the security breach, prioritise response efforts, and mobilise resources accordingly. Forensic Analysis: Conduct thorough forensic analysis of affected systems, logs, and network traffic to determine the nature and extent of the breach. Containment and Eradication … Develop and implement strategies to contain the breach, remove malicious presence from our systems, and restore affected services. Root Cause Analysis: Identify the root cause of the security incident and recommend remediation actions to address underlying vulnerabilities and security gaps. Communication and Coordination: Collaborate with more »
Posted:

Supplier Development Manager

London, England, United Kingdom
Hybrid / WFH Options
Henderson Scott
to meet current and future delivery requirements Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools e.g. root cause analysis, 8D, 5 Whys Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a … comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for root cause analysis and improvement implementation Proactive in identifying and mitigating potential Supply Chain Risks, devising improvement and mitigation strategies If you would like to know more details about the position or want to register more »
Posted:

Supplier Development Manager

Watford, England, United Kingdom
Hybrid / WFH Options
Henderson Scott
to meet current and future delivery requirements Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools e.g. root cause analysis, 8D, 5 Whys Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a … comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for root cause analysis and improvement implementation Proactive in identifying and mitigating potential Supply Chain Risks, devising improvement and mitigation strategies If you would like to know more details about the position or want to register more »
Posted:

Customer Attributes Engineer

Warwick, England, United Kingdom
Hybrid / WFH Options
CONTECHS
or equivalent automotive experience preferred Ability to Plan work/Events and organise detailed activity to deliver the outcomes Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving Experience Required: Automotive/Engineering degree or equivalent automotive experience preferred Demonstrate potential to strategize … large project/resolve complex issues through leading cross functional teams Demonstrate ability to work independently with minimum supervision Demonstrable problem solving experience e.g. Root Cause Analysis, 8 Disciplines of problem solving Good experience of quality tools (8D, Fish bone, FTA, PDCA, 5Y etc) Ability to analyse more »
Posted:

Quality & Technical Manager

Brentwood, Essex, South East, United Kingdom
Hybrid / WFH Options
SC4 Recruitment Limited
and operational procedures meet these standards. You will be responsible for identifying areas of improvement within the organisation and developing strategies to improve them. Root cause analysis of non-conformancesis used to detect trends, ensuresuccessful preventative actions, andsetobjectives for further quality improvements. Work alongside the Production team … data is maintained and accurate in the systems utilised by the company. Assess performance by constantly identifying and sharing success factors, identifying bottlenecks, executing root cause analysis, propose improvements. Lead and develop a small team. Skills/Experience Needed Digital Print background is ESSENTIAL! Strong communication IT more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Customer Operations Analyst Placement

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This is a key area for us as the work the team does … and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. If you are studying a Business or Numerate related degree, enjoying reporting and … and analyse relevant data (don't worry, we'll give you training on these systems when you join) You will be involved with continuous root cause and trend analysis based on customer outcomes, providing the insight into any risks identified as well as any areas of improvement more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Customer Operations Analyst Placement

Willen, England, United Kingdom
Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This is a key area for us as the work the team does … and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. If you are studying a Business or Numerate related degree, enjoying reporting and … and analyse relevant data (don't worry, we'll give you training on these systems when you join) You will be involved with continuous root cause and trend analysis based on customer outcomes, providing the insight into any risks identified as well as any areas of improvement more »
Posted:

Digital Systems Analyst

Guildford, Surrey, South East, United Kingdom
Hybrid / WFH Options
Allianz Insurance Plc
outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into root cause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant root cause analysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »
Employment Type: Permanent, Work From Home
Posted:

Senior Business Advisor (Complaints Management)

Colorado Springs, Colorado, United States
Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … senior leadership, broad groups and team staff Consistent track record to craft, implement, and sustain oversight processes Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Business Advisor (Complaints Management)

Chesapeake, Virginia, United States
Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … senior leadership, broad groups and team staff Consistent track record to craft, implement, and sustain oversight processes Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Business Advisor (Complaints Management)

Plano, Texas, United States
Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … senior leadership, broad groups and team staff Consistent track record to craft, implement, and sustain oversight processes Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Business Advisor (Complaints Management)

San Antonio, Texas, United States
Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … senior leadership, broad groups and team staff Consistent track record to craft, implement, and sustain oversight processes Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Business Advisor (Complaints Management)

Tampa, Florida, United States
Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … senior leadership, broad groups and team staff Consistent track record to craft, implement, and sustain oversight processes Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Business Advisor (Complaints Management)

Phoenix, Arizona, United States
Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … senior leadership, broad groups and team staff Consistent track record to craft, implement, and sustain oversight processes Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Business Advisor (Complaints Management)

Charlotte, North Carolina, United States
Hybrid / WFH Options
USAA
growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects … related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitors, develop and communicate audit testing, control testing and … senior leadership, broad groups and team staff Consistent track record to craft, implement, and sustain oversight processes Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Lead Business Advisor (Complaints Management)

Colorado Springs, Colorado, United States
Hybrid / WFH Options
USAA
ll do: Identifies compliance and/or profit growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity. Leverages best practices gained … advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners. May lead efforts to conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues. Monitors, develops and communicates audit testing, control testing and … groups and team staff Consistent track record to craft, implement, and sustain oversight processes Deep Complaints experience Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Lead Business Advisor (Complaints Management)

Plano, Texas, United States
Hybrid / WFH Options
USAA
ll do: Identifies compliance and/or profit growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity. Leverages best practices gained … advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners. May lead efforts to conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues. Monitors, develops and communicates audit testing, control testing and … groups and team staff Consistent track record to craft, implement, and sustain oversight processes Deep Complaints experience Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Lead Business Advisor (Complaints Management)

San Antonio, Texas, United States
Hybrid / WFH Options
USAA
ll do: Identifies compliance and/or profit growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity. Leverages best practices gained … advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners. May lead efforts to conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues. Monitors, develops and communicates audit testing, control testing and … groups and team staff Consistent track record to craft, implement, and sustain oversight processes Deep Complaints experience Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Lead Business Advisor (Complaints Management)

Tampa, Florida, United States
Hybrid / WFH Options
USAA
ll do: Identifies compliance and/or profit growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity. Leverages best practices gained … advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners. May lead efforts to conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues. Monitors, develops and communicates audit testing, control testing and … groups and team staff Consistent track record to craft, implement, and sustain oversight processes Deep Complaints experience Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Lead Business Advisor (Complaints Management)

Chesapeake, Virginia, United States
Hybrid / WFH Options
USAA
ll do: Identifies compliance and/or profit growth opportunities and provides guidance on procedure and process improvements to influence business optimization. Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity. Leverages best practices gained … advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners. May lead efforts to conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues. Monitors, develops and communicates audit testing, control testing and … groups and team staff Consistent track record to craft, implement, and sustain oversight processes Deep Complaints experience Third Party Vendor Oversight and Monitoring Data analysis Strong Critical thinking and root cause analysis skillset Ability to deliver executive level reporting Banking compliance and risk management experience US more »
Employment Type: Permanent
Salary: USD Annual
Posted:
Root Cause Analysis
Work from Home
10th Percentile
£34,750
25th Percentile
£39,250
Median
£51,250
75th Percentile
£65,000
90th Percentile
£80,250