performance issues in a timely manner Ensure data backups, via HYCU & Veritas, are completed in accordance with company SOPs Telephony Administer and support CiscoWebex telephony solution for all users and contact centre agents, engaging 3rd party providers as necessary Manage mobile telephony needs of UK business including hardware more »
asset management system. Demonstrate proficiency in Windows 10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and Citrix. PC troubleshooting. Assist with iOS setup and troubleshooting. Assist with troubleshooting AV in conference rooms. For further information, please more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
EC1A, Clerkenwell, Greater London, United Kingdom Hybrid / WFH Options
Dynamic Search
enterprise class Collaboration projects CCNA or CCNP Collab preferred, but not essential Experience working with Cisco Collaboration products, including Call Manager, CUCM, Unity, UCCx, WebEx etc. Experience in working with broader technology, Network, SIP etc Experience in support, troubleshooting and development of Cisco UC environments Have customer liaising experience more »
Employment Type: Permanent
Salary: £55000 - £70000/annum + Bonus, Pension, Health
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Previous experience of building UCCE scripts via Call Studio. Ability to create IVR and Menu options within Unity Voice Mail. Knowledge of Video Technologies – WebEx, CMS, TMS. Experience with voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.). Ability to debug voice more »
/Skill groups.Previous experience of building UCCE scripts via Call Studio.Ability to create IVR and Menu options within Unity Voice Mail.Knowledge of Video Technologies – WebEx, CMS, TMS.Experience with voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.).Ability to debug voice gateway including more »
in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and more »
ll provide operational support for video conferencing rooms/network and peripherals. This includes setup, troubleshooting, and maintenance of video conferencing systems from Cisco, Webex, Zoom, and Microsoft Teams. You'll also support large events, provide technical assistance for conference rooms, and collaborate with local, regional, and global peers … support when available.Maintain inventory of audio and video equipment.Requirements:Experience with video conferencing systems and peripherals.Technical troubleshooting skills for Audio Visual equipment.Familiarity with Cisco, Webex, Zoom, and Microsoft Teams.Ability to collaborate effectively with teams and provide excellent customer service.Strong organizational skills and attention to detail.If you're interested in more »
ll provide operational support for video conferencing rooms/network and peripherals. This includes setup, troubleshooting, and maintenance of video conferencing systems from Cisco, Webex, Zoom, and Microsoft Teams. You'll also support large events, provide technical assistance for conference rooms, and collaborate with local, regional, and global peers … inventory of audio and video equipment. Requirements: Experience with video conferencing systems and peripherals. Technical troubleshooting skills for Audio Visual equipment. Familiarity with Cisco, Webex, Zoom, and Microsoft Teams. Ability to collaborate effectively with teams and provide excellent customer service. Strong organizational skills and attention to detail. If you more »
