Customer Service Team Leader - B2B
Cardiff, Wales, United Kingdom
BMS Performance
Wound Express products into the healthcare market; NHS, private hospitals and primary care. THE ROLE: Office based job in Cardiff. As a Customer Service Leader, the successful candidate will be responsible for a team of 4. The primary purpose of this job is to work closely with … the customer services manager to provide direction, instruction, and guidance to a customer service team, ensuring the delivery of excellent service to customers. Ensuring the swift and accurate processing UK orders, including service repairs and returns. Effective leadership in this position directly contributes to the overall success of … using Microsoft Excel An excellent telephone manner and organisation skills. Must be able to commute to the office daily The Package for Customer Services Leader: Basic: £25,000 - 30,000 Christmas Bonus Benefits: Healthcare, Life Assurance, pension, mobile, laptop, 25 days holiday rising annually + stats more »
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