has grown significantly and now operates on a national scale. They are dedicated to helping businesses streamline their operations through cutting-edge, user-friendly software solutions. SoftwareSupportAnalyst Shipley/Onsite £30,000 - £35,000 Day-to-Day: 2nd Line softwaresupport Supporting … the internal technical applications Support development/deployment of the business applications Support ongoing and new projects within the SoftwareSupport team Product installations Data conversions Tech Requirements: You must be experienced in supporting technical applications. Windows Server Networking troubleshooting VMWare Company Benefits: A total of more »
Employment Type: Permanent
Salary: £30000 - £35000/annum 28 days holiday, pension, + more
Job Purpose The role of SoftwareSupportAnalyst is really important to us. You will be responsible for the receipt of problems reported by customers, and the co-ordination of rapid and appropriate responses/resolution to incidents and requests, including: channelling requests for assistance to appropriate … to welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning and prioritising softwaresupport call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time … projects · Adhering to stated policies and procedures; health and safety and quality management What do we expect of you? · An active interest in IT, software & computing · An ability to pick up internal and external software quickly and a willingness to learn · Continuously striving to build technical knowledge and more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »