Software Support Analyst
Manchester, England, United Kingdom
VUE group
Job Purpose The role of Software Support Analyst is really important to us. You will be responsible for the receipt of problems reported by customers, and the co-ordination of rapid and appropriate responses/resolution to incidents and requests, including: channelling requests for assistance to appropriate functions … to welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning and prioritising software support call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time”. … projects · Adhering to stated policies and procedures; health and safety and quality management What do we expect of you? · An active interest in IT, software & computing · An ability to pick up internal and external software quickly and a willingness to learn · Continuously striving to build technical knowledge and more »
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