Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
ServiceOwner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A serviceowner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and … channels. The serviceowner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous improvement At this role level, you will: Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. Ensure the necessary business processes are followed. Participate in … the governance of the service, including acting as a point of escalation for the delivery teams. Qwn the budget and allocate funding to areas of the service based on your decisions about priorities. Communicate the benefits and performance of your service. Be responsible for the successful operation and more »
Cognizant Microsoft Business Group ServiceOwner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Security Cleared or at least Security Cleared eligible (must have been a resident in the UK for at least the last 5 years) Join a team … of passionate thought leaders in a dynamic and collaborative environment! The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes … Partner Native Organisation International and Diverse teams collaborative environment, where ideas and knowledge sharing are actively encouraged Medical Insurance Assistance Programme Protection Cover in Service Cover Personal Pension Plan with enhanced employee contributions Working and Working from Home annual leave allowance are committed to diversity, inclusion and belonging and more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
Confidential
ServiceOwner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A serviceowner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and … channels. The serviceowner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... more »
Alexander Mann Solutions - Public Sector Resourcing
ServiceOwner Inside IR35 Contract Term: 10 Months Contracting Authority: MoD Location: Corsham CTC/SC/DV Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks The Ministry of Defence (MOD) is a central government … jobs you would expect to find in a government department, or indeed in the private sector. We also employ doctors, dentists, teachers, police, fire service, quantity surveyors, and engineers to name a few. There are many opportunities to develop and progress both within MOD and across the wider Civil … Service, whether you're a permanent appointee or an interim. As a ServiceOwner, your main responsibilities will be: Ensure necessary business processes are followed Participate in the governance of the service, including acting as a point of escalation for the delivery team Manage the budget more »
leading IT services group in the HE sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering … across the university to drive differentiation in UCL education and research. IT Service and Operations manages the infrastructure and data platforms which underpin UCL's central IT services, including data centres, cloud compute and storage platforms, networks, telephony, communications and collaboration and enterprise applications. In addition, IT Service and Operations provides an End-to-end Service Management capability, ensuring UCL's IT services are relevant, responsive and resilient. About the role The main purpose of this job is to lead the UCL Network Platforms team, maximizing the value derived from the network platform while ensuring the more »
leading IT services group in the HE sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering … across the university to drive differentiation in UCL education and research. IT Service and Operations manages the infrastructure and data platforms which underpin UCL's central IT services, including data centres, cloud compute and storage platforms, networks, telephony, communications and collaboration and enterprise applications. In addition, IT Service and Operations provides an End-to-end Service Management capability, ensuring UCL's IT services are relevant, responsive and resilient. About the role The main purpose of this job is to lead the UCL Network Platforms team, maximizing the value derived from the network platform while ensuring the more »
About us Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of more »
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Eaton
For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement Collaborate … prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality Management standards Carry out quality driven customer reviews with some key accounts across the region Ensure customer more »
For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the more »