1 to 9 of 9 Senior Support Analyst Jobs in England

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently … and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests … managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and more »

Senior IT Support Analyst - 6 month FTC Job purpose: We're seeking an Senior IT Support Analyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote workers. … system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support … to make recommendation and make security improvements – 10% Working with our third-party MSP – 20% PowerBI reporting and helping users with their dashboards – 20% Support Dynamics CRM and escalate tickets to third-party as necessary – 15% What you need to be successful in this role: Demonstrated proactive, hands-on more »

Job Title: Senior Analyst - Children Services Transformation Location: Carlisle Role Overview: As a Senior Analyst supporting Children Services Transformation, you will play a pivotal role in shaping the future of our organisation's services for children and families. To provide high quality information and intelligence, and … carry out high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's business and to shape Council policy and strategy, the commissioning of services, the design and re … design of services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery more »

Job Title: Senior Analyst - Children Services Transformation Location: Carlisle Role Overview: As a Senior Analyst supporting Children Services Transformation, you will play a pivotal role in shaping the future of our organisation's services for children and families. To provide high quality information and intelligence, and … carry out high quality research for senior and service managers, and elect... APCT1_UKTJ more »

My client in Central London is looking to appoint a talented Senior Application Support Analyst for Civica OpenRevs on a Contract basis. The role will play a key role in both the support and development of the Civica OpenRevenues system About the role: Based in Central … key business areas to understand changing requirements, business processes and provide innovative solutions to ensure consistent delivery of services to our customers. Provide ongoing support for the Civica OpenRevs system About you: You will have the following experiences: Strong experience and core skills in supporting and configuring Civica Open more »

Level 45, 22 Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and … system/driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »

We are looking for a Business Support Technology Lead to join our Risk IT/Corporate IT team. This team supports businesses across Risk, Finance, Compliance and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team are responsible for … issues and providing fixes where required in line with business priorities. Job Purpose The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must … business units to ensure strong collaboration, awareness, and unification of approach, book of work, challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 7 + more »

A multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office. The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … become an advanced user of SQL, Python and VBA once fully developed in this role. Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills. The role will pay a strong performer a year one £150-200k … total comp package (bonuses in the team are typically 50-70%, but as a more senior hire a 100% bonus is possible), however from year 2 onwards the hire can expect to target a £200-250k TC if both they + the fund perform to an exceptional standard. more »

The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must understand the technical and functional intricacies of the suite of applications for Risk … business units to ensure strong collaboration, awareness, and unification of approach, book of work, challenges, best practice, etc. * Strong operational relationships with Infrastructure platform support to contribute towards continued stability and availability of production services. Preferred Qualifications and Experience * Degree qualified or Bachelor's Degree in IT * 3 to … + years' experience in Risk and/or Finance application support Lead Role * Preferred experience working in a function of Risk and/or Finance investment banking and understands the need for control in a banking environment * Business knowledge for Credit and Market Risk will be an advantageous * Evidence more »