1 to 8 of 8 Salesforce Service Cloud Jobs in Yorkshire

Salesforce Lead Admin - Sheffield (Up to 70,000)MFI - 02/03/23 - 001Job Title: Salesforce Process Manager (Sales Cloud, Service Cloud, CPQ and Pardot)Location: Sheffield - South Yorkshire, United KingdomCompany Overview:We are a dynamic and growing company based in South Yorkshire, UK … pride ourselves on delivering top-quality services to our clients and maintaining a positive and progressive workplace culture.Job Description:We are looking for a Salesforce Process Manager to join our team and manage our Salesforce setup, which includes Sales Cloud, Service Cloud, CPQ and Pardot. … The successful candidate will be responsible for managing our Salesforce instance, optimizing business processes, developing and implementing new workflows, and managing integrations with other systems.Responsibilities:Manage Salesforce configuration, including customizations, automation, and workflowsOptimize business processes and workflows to increase efficiency and productivityDevelop and implement new Salesforce workflows more »

About the Company I am working with a leading Salesforce consultancy specialising in building Salesforce instances for some of the biggest names across the UK. They work on providing multi-cloud Salesforce solutions for leading businesses that have invested in Salesforce. About the role This role … is fantastic for those that have experienced Salesforce in a hands-on capacity, and have the desire to grow even further with Salesforce. You will work on multi-cloud Salesforce environments for leading clients, gaining valuable experience whilst working with some of the best Salesforce professionals … being business-facing to speak with clients and providing solutions within Salesforce. Responsibilities The responsibilities for the Salesforce Support Consultant will include but not be limited to: Being hands-on daily with Salesforce, supporting clients by improving and maintaining the platform. Gathering business requirements from various clients, understanding more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software … to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of more »

As a Salesforce Project Manager, you will be responsible for overseeing the planning, execution, and delivery of Salesforce projects. You will work closely with stakeholders, developers, and administrators to ensure projects are completed on time, within scope, and within budget. This role requires a strategic thinker with strong … leadership skills and a deep understanding of Salesforce platforms. Key Responsibilities: Lead the end-to-end management of Salesforce projects, including planning, execution, monitoring, and closure. Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, timelines, and resource allocation. Coordinate … best practices. Maintain comprehensive project documentation and reports. Qualifications Minimum of 5 years of project management experience, with at least 2 years focused on Salesforce projects. Proven experience managing Salesforce implementations, upgrades, and integrations. Strong understanding of Salesforce products, including Sales Cloud, Service Cloud more »

Lioness Recruitment believe it takes specialist experience to find specialist careers. Feel like a new interim contract supporting a business post deployment of Salesforce Service Cloud & Experience Cloud? Theyre looking for an experienced Salesforce Administrator who can lead the ongoing maintenance and end user support. … three-month initial daily-rate contract which is inside of IR35 and therefore must be worked through an umbrella company. Your main responsibility as Salesforce Administrator will be to support Salesforce maintenance alongside supporting the transition of phased new features for Salesforce into BAU, managing defects, and … deploying small change. This role also requires somebody with excellent communication skills to support upskilling of the current BAU team in relation to Salesforce features and functionality in the long-term. Essential experience: A successful commercial track record in a Salesforce Administrator capacity Experience providing configuration changes such more »

to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble shoot and more »

newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security. What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony … systems beneficial (preferably Salesforce Service Cloud and NICE CXOne). Inquisitive and confident problem solver. Attention to detail including application of product terms and conditions. Automotive or insurance experience is valued. Very strong verbal and written communications with an assertive and professional style. A desire to go more »

issues for customers relating to Solera software providing advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately … compliance procedures, especially data security What You'll Bring: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre Experience of working in a technical or software support capacity would be ideal Experience of … CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be an advantage but are not essential Analytical and naturally inquisitive with good questioning skills and good attention to detail Able to communicate well and build rapport with people at more »