closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »
Job DescriptionSenior Desktop Support Engineer - Up to £50,000 depending on experience.Based in City of London - 5 days onsite.I am representing an award-winning investment management organisation, who have an excellent track record of providing an industry leading service for their clients. They are looking for a Senior Desktop … and manage software updates and patches using tools such as Microsoft SCCMProviding technical support to end-users in person, over the phone, or via remote access tools.Troubleshooting hardware, software, and network issues on VDI, desktop computers, laptops, printers, and other peripherals.Install, configure, and maintain operating systems (Windows … productivity suites (Microsoft Office), applications, and security software.Utilize remote access tools (TeamViewer, RemoteDesktop) to provide timely assistance to remote users.Support for collaboration and communications tools such as MS Teams, Email, Mobile coms.Collaborating with other IT teams to resolve escalated issues and implement solutions.Investigating and troubleshooting more »
maintain strict confidentiality in respect of all Resident, staff and business records Key skills • Active Directory & Group Policy • DNS & DHCP • Windows-based operating systems • RemoteDesktop Services/Remote access • Detailed understanding of network security • Microsoft Office Working Conditions • Working hours in this role will most often more »
SharePoint online, Office 365 and AzureSupport for network infrastructure : WAN and LAN connectivity, routers, firewalls, and securityRemote access solution implementation and support : VPN and RemoteDesktop ServicesTechnical services and support of VoIP telephony solutions (Teams Phone)Skills and Experience: Strong experience dealing with Microsoft Servers, Microsoft Networks, desktopmore »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Senior IT Support Engineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. Our client is … with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with RemoteDesktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Helpdesk Support Engineer £20k - £30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking for someone with a … with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with RemoteDesktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative more »
South East London, England, United Kingdom Hybrid / WFH Options
Foundry
office three times a week*RequirementsRequiredFamiliarity with Linux setup and management (RHEL or Ubuntu)Interest in computer networking and enterprise systemsExperience with local and remotedesktop support, and hardware troubleshooting.Strong Cyber-Security awareness and ethicsExcellent communication and problem solving skillsWell-organised and self-starter with good time managementDesirableExperience more »
the medical industry, promoting tech for good. What you will ideally have experience with Excellent communication skills (verbal & written) Microsoft Server skills Active Directory RemoteDesktop Server Office 365 Microsoft Teams SharePoint The ability to build servers and PCs from scratch is desirable but not essential What’s more »
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
services Overseeing design, testing, and deployment of the voice infrastructure Administration and troubleshooting of O/S and Apps consisting of Microsoft Windows Server, Desktop OS, Microsoft Cloud Technologies, Microsoft 365, Active Directory, Group Policy, SharePoint, Remote Desktops, DHCP, DNS etc. Remote diagnostics along with analysis and more »
Experience querying in Transact-SQL or similar SQL language. Understanding of IIS and website administration Experience of Microsoft Server 2012 onwards. Experience of Microsoft RemoteDesktop Services (Server and Client). A wide understanding of networking and VPN connectivity. What’s in it for you? Aptean offers competitive more »
Southampton, Hampshire, South East, United Kingdom
Eclipse Total Solutions Limited
assist customers. Employ excellent problem-solving skills to resolve customer issues efficiently. Possess general IT knowledge, including proficiency in Microsoft Applications, servers, browsers, and remotedesktop connections. Display a keen desire to learn and adapt to new concepts and technologies. Demonstrate a strong sense of ownership towards the more »