Giving, Enthuse, PayPal Giving Fund and Facebook along with all other income. Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for internal stakeholders. Be the first point of contact for challenge event supporters and manage and respond to queries. Record more »
you will have experience of working in a supporter or customer service environment. Experience of working with a CRM database (preferably Raiser’sEdge) to manage supporter or customer information. You will be friendly, confident and able to build relationships with a wide more »
Gateshead, Tyne and Wear, North East, United Kingdom
Ad Warrior
excellent standards of supporter care and be the first point of contact for the supporter enquiries. To maintain the relational fundraising database, Raisers Edge, the integrity of both personal and financial data and working across staff teams to maximise the high quality data management and insight which supports … transactions with their financial accounting systems. Participate in finance working group meetings to help in reconciliation of fundraising income transactions recorded in Raisers Edge and Access Dimensions. To ensure the day-to-day administration of donation processing is carried out accurately. Database maintenance Oversee the accuracy and quality … service, including managing and prioritising conflicting priorities Flexible approach to customer service, going above and beyond expectations Knowledge and working experience of Raisers Edge, including imports and queries Sound working knowledge of MS Excel or MS Access software Experience of maintaining accurate databases Technically IT proficient Ability to more »