Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary We are excited to offer the opportunity to bring on board a Junior User Research Officer. As a digital team we are continuing to expand our growing team. As a User Research Officer you will be responsible for carrying out user research across its digital … the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early stage concept and prototype testing, and continual research on design iterations. Leading the research process from developing a research and recruitment approach, through to fieldwork, analysis and report writing. Planning and conducting qualitativeresearch to a high standard - from interviewing to moderating workshops and usability testing sessions - to generate actionable insights in support more »
than sitting! Here are just a few of the things you'll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross … functional teams, updating experiences into intuitive, simple solutions Utilisinginsight from Google Analytics and other software such as Content Square, alongside qualitativeresearch tools such as User Zoom to influence designs, identify opportunities and validate solutions Presenting ideas and concepts to stakeholders; articulating design decisions effectively, anticipating feedback and … adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in user research, testing, and requirements gathering, along with a solid understanding of responsive design and CMS platforms like Bloomreach. Additionally, they should excel in UI design more »
more than sitting! Here are just a few of the things youll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross … functional teams, updating experiences into intuitive, simple solutions Utilisinginsight from Google Analytics and other software such as Content Square, alongside qualitativeresearch tools such as User Zoom to influence designs, identify opportunities and validate solutions Presenting ideas and concepts to stakeholders; articulating design decisions effectively, anticipating feedback and … adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in user research, testing, and requirements gathering, along with a solid understanding of responsive design and CMS platforms like Bloomreach. Additionally, they should excel in UI design more »
more than sitting! Here are just a few of the things youll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross … functional teams, updating experiences into intuitive, simple solutions Utilisinginsight from Google Analytics and other software such as Content Square, alongside qualitativeresearch tools such as User Zoom to influence designs, identify opportunities and validate solutions Presenting ideas and concepts to stakeholders; articulating design decisions effectively, anticipating feedback and … adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in user research, testing, and requirements gathering, along with a solid understanding of responsive design and CMS platforms like Bloomreach. Additionally, they should excel in UI design more »
helping to provide a positive experience for end-users. Skills and Experience: Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirable Extensive commercial use of UCD principles and their associated best practices Familiar with moderating one-to-one usability sessions … and preferably training in interviewing techniques Able to evidence qualitative and quantitative UX research methods from previous projects Ideally holding associated industry qualifications and a strong educational background (degree or equivalent experience) Role and Responsibilities: Infuse every stage of our client’s projects with the vibrant spirit of more »
UK) Key tasks: Collate a wide variety of data (direct user engagement, feedback, product, and analytics) and use it to make recommendations Design & conduct research to understand the users' feelings and use these results to identifying customer problems, shape products and fill in missing product features Collaborate across the … of staff including user researchers, UX designers, insight and business analysts, and product development teams What skills do you need? Solid understanding of user research planning Love for collaborating with others Empathy and User-Centred Mindset Critical Thinking Data Analysis Proficient in various research methods such as qualitative and quantitative research techniques With office HQs set in a fantastic Manchester tech hub and with various accolades received over the years, including a 4.9 out of 5 Google rating, platinum trusted service award & Corporate LiveWire award, it’s an excellent technical role with tons of scope for more »
