1 to 25 of 29 Performance Metrics Jobs in the Midlands

will be supporting the Head of Products to deliver the Societys mortgage plans, the principal emphasis of the role is to manage the overall performance of our mortgage product ranges. The core focus of the role is to ensure our range of mortgage products for both new and existing … customers is delivering in line with agreed plans across a range of key performance metrics, in support of our home ownership purpose. You will monitor, manage and recommend pricing changes to mortgage products to senior stakeholders. Supported by a team of product analysts, the role involves researching, identifying … good outcomes for customers. Key Responsibilities: Key accountability for the delivery of the Societys mortgage plans for new and existing customers. Collate and analyse performance on individual product lines, new business and total portfolio against agreed metrics. Identify opportunities to ensure individual products/product lines deliver against agreed more »

accurate records and tracking of work in progress, including costs. identify risks and issues when required in the project. progress reports, project updates and performance metrics using Microsoft Office tools (Excel, PowerPoint). Skills and Experience: Experience of coordinating logistics and site operations, including administration support, preferably within … Experience in handling complex telephone communications and coordinating multiple delivery partners and other stakeholders. Experience of progress chasing and producing meaningful status reports and performance metrics Proven ability to work independently and manage multiple tasks effectively in a remote setting. Proficient in Microsoft Excel, PowerPoint, and other Office more »

crucial in troubleshooting complex issues and providing guidance on best practices. You will also be responsible for developing and implementing strategies to enhance team performance, streamline operations, and improve overall customer satisfaction. This Platform Operations Manager role requires a proactive approach to identifying and resolving potential issues, as well … Reporting and Analysis - Conduct thorough root cause analysis on recurring issues to identify underlying problems and implement preventive measures. Generate regular reports on team performance metrics, analyse trends, and identify areas for improvement. Team Leadership - Lead, mentor, and inspire a team of Level 2 Support Engineers to deliver … troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to drive continuous improvement and career development within the team. more »

of required updates (FAQs.) Ensure contributions are consolidated and prioritized key messages are delivered for overall recommunication to users via clinics. Monitor GSS P2P performance metrics (Efficiency, Compliance, Volume, Performance - SLAs, etc.). Carry out analyses and derive optimization ideas. Based on the ideas, initiate improvement initiatives … Ariba 2nd level system support. Lead and manage the P2P 1st Line Advisor Country Support team and 2nd Line Procure manager, including resource allocation, performance management, and development. Set for all P2P 1st Line individuals and P2P 2nd Line Procure manager clear objectives that align with the GSS strategic … the plans with Expert Service (GPR, Process Owner, CSS-CI etc.) Implement developed and aligned training plans to promote a service oriented and high-performance culture based on role specific competency model and required Procure skill sets. Continuously review of defined roles and amend where necessary to meet the more »

status and addressing any concerns or feedback Develop strong client relationships, understanding their needs and ensuring a high level of satisfaction with our services Performance Metrics and KPIs: Define and track Key Performance Indicators (KPIs) related to project delivery, including on-time delivery, adherence to budgets, and … quality of deliverables Implement strategies to continuously improve team performance and project outcomes based on KPI analysis Business Operations: Collaborate with the business operations team to streamline processes, optimise workflows, and enhance overall efficiency Contribute to the development and implementation of strategic initiatives to drive business growth Work closely more »

business processes are supported Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles Ability to monitor service performance metrics and key performance indicators (KPIs) and take a proactive approach Strong people management skills with the ability to lead and motivate more »

products, and customer needs to inform marketing strategies and initiatives. Marketing Campaign Management: Manage marketing initiatives and campaigns, including liaising with external marketing agencies. Performance Reporting: Track, analyse, and report on marketing performance metrics to identify areas of improvement and ensure marketing objectives are being met. What more »

Data Insights Analysts, who support Data Insights management team by analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data more »

objectives. Product Management: Oversee pricelists and ensure accurate and timely product uploads. Identify opportunities for upselling and new product additions to drive incremental sales. Performance Monitoring: Keep up to date with performance metrics, category online trends, and consumer insights. Use data-driven insights to inform decision-making … with a focus on achieving measurable results. Knowledge of Amazon Ads, Wayfair Ads, or similar advertising platforms is highly desirable. Benefits: Competitive salary package Performance-based bonuses Opportunities for professional development and growth Collaborative and innovative work environment If you are passionate about ecommerce and driving online sales growth more »

ensure projects are delivered on time, within scope and within budget Strategic Planning: Develop and implement account strategies to maximise client engagement and satisfaction Performance Monitoring: Track project progress and performance metrics, providing regular updates and reports to clients and internal stakeholders Problem Solving: Address and resolve more »

in developing and executing our social media strategy across various platforms. You will be responsible for creating engaging content, managing social media channels, monitoring performance metrics, and implementing campaigns to increase brand awareness and drive engagement. Responsibilities: Lead and manage digital campaigns. Develop and execute social media strategies. … Create engaging content for multiple platforms. Monitor performance and optimize campaigns. Analyze social media data and generate reports on key metrics. Engage with audience and stay updated on trends. Requirements: Bachelor's degree in Marketing or related field. Proven experience in social media management. Creative thinking and ability to more »

and escalation procedures. Collaborate closely with other departments, including sales, engineering, and product development, to resolve customer issues and improve product functionality. Monitor key performance metrics, such as response times, resolution rates, and customer satisfaction scores, and take proactive measures to continuously improve performance. Provide regular reports and more »

and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities. Lead training sessions to educate project teams on best practices. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with more »

the audience in a timely and authentic manner. - Analytics and Reporting, which is essential in the Company being able to monitor and analyse various performance metrics, such as engagement, reach, and conversions, and provide regular reports to track progress and identify areas for improvement. This will allow data more »

program, providing updates on the status of the deliverables To identifying any risks and issues that impact project delivery To prepare and report on performance metrics, maintain accurate documentation of activities and decisions Skills you will need: Essential: A minimum 5 year experience as an Engineering Programme Manager more »

sales team, providing guidance, coaching, and support to help them achieve their individual and collective sales targets. 6. Revenue Forecasting and Reporting: Monitor sales performance metrics, track pipeline development, and generate regular reports to senior management on sales forecasts, trends, and key insights. 7. Customer Engagement: Engage proactively more »

a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the more »

Sales Team to enhance overall team confidence and capability. Pipeline Management: Manage and grow the Cloud opportunity pipeline, reporting on conversion rates, profitability, and performance to management. Individual Development: Process Improvement: Develop and implement improved processes and automation for increased role effectiveness and scalability. Skill Enhancement: Expand core Cloud … Outcome Goals: Increased Share of Wallet per Customer Higher Average Profit per Customer Expanded Scope for Additional Cloud Business per Customer Improved Conversion Rates Performance Metrics (Evaluated Every 6 Months): Conversion and Growth in Cloud Services (70%) Cloud Solution Penetration within Account Management and Customer Base (20%) Self more »

issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk more »

will include providing technical support, training solutions and creating bespoke training packages. You will evaluate the effectiveness of training programmes through assessments, feedback, and performance metrics, and make the necessary adjustments to enhance outcomes. The ideal candidate will have experience in a field support role, knowledge of training more »

Assess training needs and tailor programs to address specific knowledge gaps and skill requirements. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Stay updated on the latest advancements in hydraulic technology and incorporate relevant updates into training content. Collaborate with product development, engineering, and sales more »

opportunities for upselling and cross-selling. Set ambitious sales targets, develop strategic plans to achieve them, and consistently meet or exceed sales quotas and performance metrics. Work closely with other sales team members, pre-sales, solution architects, and project managers to design and deliver comprehensive solutions that meet customer more »

data literacy training. Essential Skills: A successful commercial track record with data governance including data quality, data strategies, security, regulatory compliance and improving business performance metrics Data analytics Data quality issue management Relationship and change management - building and maintaining successful and engaging relationships with stakeholders in the business more »

and enforcing micro-segmentation policies using NSX-T Distributed Firewalls (DFW) to enhance network security, and take part in troubleshooting network issues and analysing performance metrics. Techstack: NSX-T, Network virtualisation VCP-NV or VMware, TCP/IP, VLAN, vSphere, vCenter Server, ESXi, Powershell, Python, Ansible, AWS, Azure, GCP more »

Assess training needs and tailor programs to address specific knowledge gaps and skill requirements. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Stay updated on the latest advancements in hydraulic technology and i... more »